hyunster

Hi I sent you an email regarding the refund and I will get the refund taken care of. Let me know if you didn’t receive the email. I apologize for the inconvenience.

I sent you a private email.

I will get back to you on this issue in a day or two. Thank you for your patience.

I believe 2.2.6 would fix the issue. Thank you for letting me know about the issue.

You are using the classic editor, not the block/gutenberg editor. Is that correct? I will release a new version of ASE that fixes the issue ASAP. Sorry about the issue.

Hyun

Hi just want to mention that this is an incompatibility between the Myth theme and Horizontal gallery. I will try to address this when possible.

Hi I am the maintainer and am very sorry to hear about the issue. But haven’t heard about this issue from other users. I wonder if there is a conflict with the theme or other plugins you are using. But I can’t address the issue without knowing more information. If you can provide any more information I will do my best to address the issues for you.

I apologize for missing your email. I will issue you a refund. If you email and do not receive a reply in a few days, please message me again. I do my best to reply but sometimes the message gets lost in the shuffle.

Hi sorry for not getting back to you sooner. For a future question, it would be better to contact me through https://aesopstoryengine.com/contact/

You would need to ensure all the images are being exported and imported properly and here is a plugin that you may try. Sorry that we don’t offer a separate migration tool but I will consider providing one in future. If this plugin doesn’t help you, let me know.

https://www.ads-software.com/plugins/duplicator/

Hi the new version (1.9.6.2) should fix this issue.

Hi,
When you go to the Edit Post page, and scroll down, do you see the map section where you are allowed to set the location on the map? If that part is not working, let me know. I tested Musik theme and I could get Map Component to work fine.

Hi,
From what I can tell Auto Play is not working on Safari right now. I will look into the issue. But as a workaround I suggest turning Hide Audio Player to off and Start Audio When in View to off and let the viewer manually start the audio.

Hi Karim can you send me a private email at hyunsupul at gmail dot com please? Thank you.

Okay, I will download the codes to the theme and I will investigate this.

Version 1.7.7 of Aesop Story engine changed the key behavior. It now uses PgUp and PgDown keys instead of arrow keys. Hopefully this address your problem. Let me know if you would like to see further changes in behavior.