John Buena

Hi @jazzz99 ,

I’m sorry for the issues you’re facing. We’d be happy to look into this for you directly. I’d invite you to open a support ticket so that we can assist you there.

Looking forward to your ticket. Thank you!

Hi @jazzz99 ,

You simply have to add a poster image to the videos and the video schema should automatically be added including the description.

Let me know if you have further questions or concerns. I’ll be happy to help you out further!

Hi @jazzz99

We do have a guide on how to enable schema on Presto Player videos including the description field. You simply have to enable the poster image for the video.

Here’s our full guide: https://prestoplayer.com/docs/seo-optimize-presto-player-videos-using-rank-math/#video-schema

I hope this helps. If you have further concerns, don’t hesitate to reach out. Thank you!

Hi @wijerama

Thank you for this suggestion. It is true that the video will adjust based on the user’s internet connection. I understand this might not be the solution you were hoping for, but we genuinely value your feedback and suggestion. I have taken note of your suggestion and shared it with our engineering team for consideration as a feature request. They will evaluate its feasibility and potential inclusion in future updates.

Additionally, you can share your ideas on our feature requests board here: https://ideas.prestoplayer.com/

If you have any further questions or need assistance with any other aspect of Presto Player, please feel free to let us know. We are here to help.

Hi @riomastri

Thank you so much for the glowing 5-star review! We’re thrilled to hear that Presto Player has been a smooth and effortless addition to your web experience. Our team takes pride in creating a product that is not only user-friendly but also minimally invasive on performance, and it’s awesome to see our efforts reflected in your positive feedback.

If you have any further thoughts, suggestions, or need assistance, feel free to reach out. Enjoy using Presto Player!

Hi @nguyenquanghoang

Thank you for this note. I will send this to the team for their consideration.

If you have any specific strings that you want us to prioritize, please open a support ticket so that we can assist you further there.

Have a nice day!

Hi @ahmedelhlethy

Thank you so much for your wonderful review! We’re thrilled to hear that you find our plugin great.

If you ever need any support or have any questions, please feel free to reach out. We’re always here to help!

Thanks again,

Hi @nguyenquanghoang ,

Absolutely! We’re always happy to hear some feedback and suggestions.

If you prefer, please open a support ticket with the strings that you want translated and we can start working on those.

Thank you!

Hi @step54

Thank you so much for your amazing review! We’re delighted to hear that you’re enjoying our plugin.

If you ever need any support or have any questions, feel free to reach out. We’re always here to help!

Thanks again,

Hi @nadhonar ,

This issue seems to be related to how Presto Player is added to the page. This would involve much more thorough troubleshooting.

I’d invite you to please open a support ticket with us so that we can do the proper troubleshooting steps to resolve the issue there.

Thank you!

Hi @szymonfortuna ,

Unfortunately, this won’t work due to the nature of Bunny.Net’s protection features. That’s why we’ve integrated with Bunny.Net, allowing you to select videos seamlessly without any additional steps.

You don’t need to re-upload your videos to the Media Hub—they should automatically appear when selecting them.

If you encounter any issues in this process, please open a support ticket and we’d be happy to help. Thank you!

Hi @yodaasecc ,

Thank you so much for your glowing 5-star review! We’re thrilled to hear that you find our plugin fantastic and awesome. Your feedback truly means a lot to us.

If you ever need any assistance or have any questions, please don’t hesitate to reach out. We’re here to help!

Thanks again,

Hi @reza10 ,

Yes, Presto Player’s dynamic watermark feature supports dynamic data such as:

{user.user_login}, {user.user_nicename}, {user.user_email}, {user.user_url},{user.user_registered}, {user.display_name}, {site.url}, {site.name}, {ip_address}

You can learn more about this on our documentation. If you have any difficulties with this feature, we’d be happy to help once you submit a support ticket. Thank you!

Hi @wfjwp ,

Thank you for your positive review! We’re glad to hear that Presto Player is helping you create quicker landing pages and enhancing your YouTube video experience on WordPress.

If you have any feedback or suggestions on how we can make Presto Player even better, please let us know. Your insights are greatly appreciated.

Hi @mrbitus ,

Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying Presto Player and finding our support helpful. It’s great to know that it works smoothly with bunny.net and that our team could assist you with the Facebook browser issue.

If you have any feedback or suggestions on how we can further improve, we’d love to hear them. Your insights are incredibly valuable to us.