iamjblackwell
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Forum: Plugins
In reply to: [ICS Calendar] One out of seven feeds not showing on calendarAfter a couple of days, it looks like the Athletic calendar is now only loading intermittently. Any suggestions to troubleshoot further or have we hit a wall? Thanks!
Forum: Plugins
In reply to: [ICS Calendar] One out of seven feeds not showing on calendarJust an update to our issue. Our tech team deleted 12 years of past athletic events from their calendar. After this, the events page would either load a completely blank calendar or would not refresh at all. I cleared the cached calendar data but to no avail. I then turned legacy back on and the page began loading again and all but the Athletic calendar returned. I then turned off pre-cache calendars on a whim and now all calendars are loading correctly.
I feel like the main issue was the size of the Athletic calendar, but definitely some other factors going on that are above my head.
In any case it’s working now and I really appreciate you taking the time to help troubleshoot this matter. Excellent customer support!
Forum: Plugins
In reply to: [ICS Calendar] One out of seven feeds not showing on calendarNo luck with turning off the legacy method. Legacy was turned on from when it was on our dev site because the page wasn’t loading at all. We’ve since updated the plugin to the latest Pro version and looks like we actually don’t need it on any more.
Forum: Plugins
In reply to: [ICS Calendar] One out of seven feeds not showing on calendarThank you for your continued support on this issue. Unfortunately, making changes to the memory didn’t make a difference. I am currently speaking with our tech and athletic departments to remove past events to see if that resolves our issue and I will post the results here in case someone else comes looking for a similar solution. Thanks again!
Forum: Plugins
In reply to: [ICS Calendar] One out of seven feeds not showing on calendarHaha, okay well disregard the email I just sent. Thanks!
Forum: Plugins
In reply to: [ICS Calendar] One out of seven feeds not showing on calendarYes, I’ve actually submitted it twice. Once before posting in here and again this morning.
Forum: Plugins
In reply to: [ICS Calendar] One out of seven feeds not showing on calendarHi, I apologize for the delay. I just submitted the requested info through the Pro Support form. We do have Pro if that makes any difference with the troubleshooting. Thanks!
Forum: Plugins
In reply to: [ICS Calendar] One out of seven feeds not showing on calendarThanks for the quick reply! All seven calendars are Google calendar ICS feed URLs and are not on the same server as the website. Also all have public access. It works on our dev site, which is on our internal server: https://webdev.jacksonacademy.org/events/.
Also, the Athletic .ics is the only one that doesn’t work in the ICS Feed URL Tester, but it does work in the ICS preview.