iamkenrocks

Hey @tao1wellness,

It seems like a plugin might be causing the Newsmag theme issue. Try turning off all plugins and see if the issue is resolved. If yes, it’s likely a plugin conflict.

Turn on each plugin one by one. When the issue returns, you’ve found the culprit. Update the conflicting plugin. If that doesn’t work, consider finding an alternative. Give it a shot, and let us know!

Hello @kirilb

It’s odd that even a plain page is slow. I suggest checking with your hosting provider. When your site hits resource limits, the server can slow things down until it normalizes. They can help review your server’s health and sort out any issues.

Hey jtoney7852,

That sounds frustrating, and I’m sorry you’re dealing with these issues. A couple of things to check:

1. Review .htaccess: Sometimes, incorrect configurations in the .htaccess file can lead to 403 errors and missing options. Take a look there and ensure everything is in order.
2. Recent Updates: Have you made any recent updates or changes to your theme or plugins? Sometimes, conflicts or glitches can occur after updates.

Given the complexity of the situation, reaching out to your hosting provider would be a good move. They have access to error logs and backups, and they can help restore your site to a point where things were working smoothly.

Hope this helps, and let me know if you need more guidance.

Best,

Niel

Hey @coatedpill,

I’m sorry to hear about the trouble you’re facing. Don’t worry; there’s a way to manually add your WordPress user. Here’s a guide on how to do it via cPanel > PhpMyAdmin: https://wpengine.com/support/add-admin-user-phpmyadmin/

Follow the steps there, and you should be able to regain access to your dashboard.

Also, I’d recommend reaching out to your hosting provider for assistance. They often keep backups of your site and might be able to help you with the restoration process.

Hope this gets you back on track. Let me know if you need further help.

Best,

Niel

Hey @tdammon

Good to hear you’re making progress with lazy loading images. Regarding the animations, even if they’re triggered by scrolling, they can still impact load times.

Besides reaching out to the theme developers, consider checking with your web hosting provider. Especially if you are on a shared hosting, there are limits to CPU and RAM. If exceeded, performance is throttled until it normalizes. Also, ensure your cache plugin is set up correctly for optimal performance.

Keep me posted on how it goes, and feel free to ask for more help!

Best,

Hello @macmanx,

Jetpack CRM for WordPress primarily focused on basic CRM features, such as managing contacts and leads. It might not have had built-in features for assigning specific agents to manage clients and create individualized invoices.

To find out if Jetpack CRM now supports the features you’re looking for, you can do the following:

1. Check the Documentation: Go to the official Jetpack CRM documentation. Look for information on features related to assigning agents to clients and managing invoices for specific users.
2. Contact Support: If you can’t find the information in the documentation, reach out to Jetpack CRM’s support team directly. They can provide the most current details on what the plugin can do.
3. Check for Updates: See if there have been any recent updates to the Jetpack CRM plugin. Developers often add new features in updates, so this is worth checking.
4. Community Forums: Explore any community forums or discussion boards related to Jetpack CRM. Other users might have shared tips or workarounds for specific functionalities.

Remember that software can change, and new features may be added over time. For the most accurate and up-to-date information, refer to the latest documentation or get in touch with the plugin’s support team.

Best,

Hello @rti451,

It seems like you’ve provided a detailed description of the issue you’re facing with WordPress, specifically related to the inability to post comments on the preview of a scheduled post. This can indeed be a complex problem, and troubleshooting may involve exploring various aspects of your WordPress setup.

Here are some steps you can take to identify and potentially resolve the issue:

1. Plugin Conflict:
   • Since you mentioned using wpDiscuz, it’s worth checking if the issue persists when the plugin is deactivated. Sometimes conflicts between plugins can cause unexpected behavior.
   • Temporarily deactivate all plugins on one of your sites and see if the problem persists. If it doesn’t, reactivate the plugins one by one to identify the culprit.
2. Theme Compatibility:
   • Switch to a default WordPress theme (e.g., Twenty Twenty-One) and see if the issue persists. This can help determine if the problem is theme-related.
3. WordPress Version:
   • Ensure that your WordPress installation is up to date. An outdated version might have compatibility issues with newer plugins or themes.
4. JavaScript Console:
   • Open your browser’s developer tools (usually by pressing F12) and go to the Console tab.
   • Check for any JavaScript errors when you try to post a comment on the preview. These errors can provide clues about the source of the problem.
5. Auto Draft Issue:
   • The behavior related to “Auto Draft” might be related. Check your browser’s local storage and cookies for the site to ensure there are no remnants causing unexpected behavior.
6. Comment Settings:
   • In the WordPress dashboard, go to Settings > Discussion and review the comment settings. Ensure that comments are allowed on your posts.
7. Custom Code:
   • If you have any custom code or scripts added to your site, review them for potential conflicts or issues.
8. WordPress Debugging:
   • Enable WordPress debugging to see if there are any error messages or warnings that could provide more information. You can do this by adding the following code to your wp-config.php file: define('WP_DEBUG', true);define('WP_DEBUG_LOG', true);

Remember to remove or set these back to false after debugging, as they may expose sensitive information.

If, after going through these steps, the issue persists, it might be helpful to consult the support forums for the specific plugins you’re using or consider reaching out to your site developer for further assistance.

I hope this helps in identifying and resolving the problem.

Hey jdm76,

It sounds like there might be a few potential issues causing the problems you’re facing. Here are some steps you can take to troubleshoot and resolve the issues:

1. Check Permalinks: Make sure your permalinks are set up correctly. In WordPress, go to Settings > Permalinks and choose a common setting like Post name. Save changes. This can often resolve 404 errors.
2. Check Page Status: When editing your pages, make sure they are published and not in draft or private status. If a page is not published, it won’t be visible to the public.
3. Check for Redirects: Sometimes, there might be a redirect issue. Check if there are any redirect rules in your .htaccess file or in your hosting provider’s settings.
4. Check Page Content: Ensure that the content you’ve added to the pages is still there when you view the page. It’s possible that the content is not being saved properly. Save your changes and make sure the content is displaying in the editor.
5. Review Theme and Template Files: Check your theme and template files to ensure they are not causing conflicts. If you have customized templates, try switching to a default WordPress theme (like Twenty Twenty-One) temporarily to see if the issue persists. If not, there might be an issue with your theme.
6. Plugin Conflicts: Deactivate all plugins and check if the issue is resolved. If it is, reactivate your plugins one by one to identify the conflicting plugin. Sometimes, plugins can interfere with the proper functioning of pages.
7. Check .htaccess File: Incorrect configurations in the .htaccess file can lead to 404 errors. Ensure that the .htaccess file in your WordPress root directory is correctly configured.
8. Check for Server Issues: Contact your hosting provider to check if there are any server-related issues causing the problem. They might be able to identify and fix any server configuration problems.

By going through these steps, you should be able to identify and resolve the issues causing your WordPress site problems. If the issue persists, you may need to consider seeking assistance from a WordPress developer or Theme Developer.

Best,

Hey @gabrielerner,

Thanks for reaching out. It seems like your website is having some redirection issues. I suggest you try the following:

1. Check Yoast SEO Redirects:
   • Go to “SEO” > “Redirects” in your WordPress dashboard.
   • Check if there are any wrong redirects and fix them.
2. Update Permalinks:
   • Go to “Settings” > “Permalinks.”
   • Click “Save Changes” to refresh settings.
3. Theme Settings:
   • Look in your Jannah Theme settings for any redirection options.
4. Check .htaccess File:
   • Use FTP or your hosting file manager.
   • Look for the .htaccess file in your WordPress root.
   • Check for conflicting rules.
5. Contact Bluehost: or Check with your Developer
   • If it’s still not working, you may need to contact your hosting provider who is Bluehost support.
   • Review this with a Developer

Remember to back up your site before making big changes. If you need more help, let me know!

Best,

Hello @tlsdave,

Thank you for reaching out, and I appreciate you bringing this to our attention. I’ve investigated the issue you reported, but I couldn’t replicate it on my end. In my tests, the default date is consistently showing the current date.

Here’s a screenshot for reference: Screenshot Link

Additionally, I noticed that you have the option to disable past dates in the settings. Please check this link for a quick guide: Disable Past Dates

If the issue persists on your side or if there are specific steps to reproduce the problem, please provide more details so that I can assist you more effectively. We’re committed to ensuring a smooth experience for you and appreciate your patience.

Let me know if there’s anything else I can help with.

Best,

Niel, Input WP Support Team

Hi @bmrej,

Welcome to the community, and I’m sorry to hear about the challenges you’re facing with your website. I took the liberty of reviewing the historical data of your domain using the Security Trails website. It appears that your domain, patricianagle.com, was previously hosted by OVH SAS and GoDaddy before it ended up with the current Chinese hosting company.

See these two screenshot showing the history of your domain.

Screenshot 1: https://share.zight.com/jku6p6wl

Screenshot 2: https://share.zight.com/7KuXZXK2

I recommend reaching out to both OVH SAS and GoDaddy to inquire about the status of your hosting accounts and whether they still have your web and database files. They might be able to provide assistance in recovering your data. Please provide them with as much information as possible, such as the timeframe when your website was hosted with them and any other relevant details.

Here are their contact details:

• OVH SAS: OVH Support
• GoDaddy: GoDaddy Support

I hope you can retrieve your files, and if you have any more questions or need further assistance, feel free to ask. Good luck!