iammarta

Hi @hassenkam ,

Thanks for reaching out!

I’d suggest using a Loco Translate plugin as it can be easy to use to translate websites: https://theeventscalendar.com/knowledgebase/k/managing-translations-with-loco-translate. Please check it and let me know if you have any questions.

Best regards,
Marta

Hi @alekseid1g1 ,

Thanks for reaching out!

Would you be willing to switch to a default WordPress theme(e.g. Twenty Twenty) and deactivate other third-party plugins(except our plugins) to see if the functionality works as expected?

Let us know how it goes!

Best regards,
Marta

Hi @msw2010 ,

Thanks for reaching out!

I’ve checked and the calendar is showing the current month on mobile.

Please clear the browser cache on your device and double-check it.

Best regards,
Marta

Hi @spmcnerd ,

Thanks for reaching out!

You might want to edit your date format under Events >> Settings >> Display >> Date Format Settings.

The following article might be helpful: https://theeventscalendar.com/knowledgebase/k/setting-dates-and-times.

Best regards,
Marta

Hi @jefferisp7 ,

Thanks for reaching out!

This forum is for Free products only so we are not able to proceed with support for paid products here.

Please submit a ticket here: https://theeventscalendar.com/support
One of our agents will get back in touch with you on this.

Best regards,
Marta

Hi @landenkerr ,

Thanks for reaching out!

Would you be willing to switch to a default WordPress theme(e.g. Twenty Twenty) and deactivate other third-party plugins(except our plugins) to see if the functionality works as expected?

Let us know how it goes!

Best regards,
Marta

Hi @radekhendrych ,

Thanks for reaching out!

Try using this snippet below to add the signing secret directly to your wp-config.php file. The settings page will still show webhooks as not validated, but the actual webhooks should work correctly once this is in place.

define( 'TEC_TC_STRIPE_SIGNING_SECRET', 'paste the signing secret starting with whsec_ here' );

After you add this code snippet to the wp-config.php file, please try a test a ticket purchase and see if it goes through.

Let me know how it goes!

Best regards,
Marta

Hi @caordawebsol ,

Great to hear! I’ll go ahead and mark this one as Resolved. Please feel free to open a new thread if any other questions come up and we’d be happy to help.

Best regards,
Marta

Hi @shingen0810 ,

We have an open bug ticket for this issue and It’s something we are still working on fixing.

We will follow up with you here as soon as we have any news to share.

Thank you for your patience and understanding!

Best regards,
Marta

Hi @clemensgralitzer ,

Thanks for reaching out!

Sorry, creating an event without a date is not possible. What’s possible however is to edit the templates (theme’s guide) to hide the dates for the events.

Please let me know if this helps out.

Best regards,
Marta

Hi @mattvessell ,

Thanks for reaching out!

Would you be willing to switch to a default WordPress theme(e.g. Twenty Twenty) and deactivate other plugins to see if the functionality works as expected?

Best regards,
Marta

Hi @maddogprod ,

I’ve created 2 shows (one for 10/14/22 and one for 11/04/22) and they are displaying properly on my end(10/14/22 is on the top). Could you double-check everything on your site again(shows settings, GigPress timezone and make sure it matches your current timezone)?

Best regards,
Marta

Hi @ms416 ,

Thanks for reaching out!

Would you be willing to switch to a default WordPress theme(e.g. Twenty Twenty) and deactivate other plugins to see if the functionality works as expected?

Best regards,
Marta

Hello @kiru4aa ,

Thanks for reaching out!

Yes, these files are loaded in each page to provide support for avoiding conflict with underscore js with other plugins.

Best regards,
Marta

Hi @maddogprod ,

Thanks for reaching out!

Would you be willing to switch to a default WordPress theme(e.g. Twenty Twenty) and deactivate other plugins to see if the gigs are correctly ordered in those conditions?

Best regards,
Marta