iammarta

Hi @spacedragon ,

Please make sure to copy and paste your signing secret correctly right before the line that says: “That’s all, stop editing! Happy publishing” in the wp-config.php file and clear the cache.

Best regards,
Marta

Hi @savantking99 ,

Thanks for reaching out!

Please try a quick test for conflicts https://theeventscalendar.com/knowledgebase/k/testing-for-conflicts and verify the source of this issue.

Let me know what you find!

Best regards,
Marta

Hi @fmehmetbabacan ,

Thanks so much for your message!

We work hard to make our plugins broadly compatible. However, like all WordPress developers, we cannot test with every plugin, theme, and server environment out there.

Unfortunately, we don’t have an official integration with Buddyboss, and sometimes “conflicts” occur.

Best regards,
Marta

Hi @stefania_it ,

Thanks for reaching out!

Please go to Events >> Settings >> Display and try adding any separator to the “Date time separator” field.

Does it help?

Best regards,
Marta

Hi @felixhtoo30 ,

Thanks for reaching out!

This forum is for Free products only so we are not able to proceed with support for paid products here.

Please submit a ticket here: https://theeventscalendar.com/support/
One of our agents will get back in touch with you on this.

Best regards,
Marta

Hi @unterwegsinberlin ,

Can you try switching Events Template under Events >> Settings >> Display? Any difference?

Alternatively, you could remove this header section on the calendar page by adding the following CSS rule to Appearance >> Customize >> Additional CSS:

.post-type-archive-tribe_events .title-container-outer-wrap {
display: none;
}

Best regards,
Marta

Hi @molocreatividad ,

Thanks for reaching out!

Are you referring to the “RESERVA TU ENTRADA” form or to the RSVP sections below it?

Best regards,
Marta

Hi @molocreatividad ,

Thanks for reaching out!

You can have the system send tickets from any chosen email address by simply installing, configuring and testing an SMTP service,
https://theeventscalendar.com/knowledgebase/k/smtp-email-deliverability-issues

Using a real SMTP server with authentication will bypass the built-in WP mail functionality altogether. Please make sure you configure and test the settings using the plugin’s built-in tool.

Best regards,
Marta

Hi @unterwegsinberlin ,

Thanks for reaching out!

You could check the following help article: https://theeventscalendar.com/knowledgebase/k/calendar-page-shows-event-title.

Does it help?

Best regards,
Marta

Hi @aaronthrash,

I can’t seem to access your website URL that you have provided above.

Could you try switching Events Template under Events > Settings > General tab and see if any difference?

Have you tried contacting a Divi support team?

Best regards,
Marta

Hi @simonlepamplemousse,

Thanks for reaching out!

I’ve managed to translate the “Canceled” event status text with LocoTranslate plugin. You can do this under LocoTranslate >> Plugins >> The Events Calendar >> Your Language >> Canceled label.

Hope that helps!

Best regards,
Marta

Hi @latextileria,

Thanks for reaching out!

Have you selected the proper Time Format under wp-admin >> settings >> general?

Can you try a quick test and see if the functionality works as expected with a bare WordPress install? A bare install is basically a default WordPress theme like Twenty Twenty and no other plugins besides ours installed.

Let us know how it goes!

Best regards,
Marta

Hi @bryanvalentino,

Thanks for reaching out!

At this time there is no option or ability to do this, and it is not something that can easily be changed. The QR codes can only be scanned once.

You would essentially have to get into the app and customize it yourself, which is not something we can really provide support for.

Best regards,
Marta

Hi @miro382 ,

We are not able to provide much more support for coding, as per our support policy.

Our DevDocs might be helpful: https://docs.theeventscalendar.com/reference/functions/tribe_create_event.

Hope that helps!

Best regards,
Marta

Hi @bryanvalentino ,

Thanks for reaching out!

It is only required to have a unique email address for each attendee if you have enabled “Individual Attendee Collection” and set it as required. You can set this to either “optional” and then use the same email for multiple attendees. You can also “disable” this feature, and not need to collect the name and email for each attendee.

The main difference is that all the tickets will be sent to the purchaser in a single email instead of each attendee receiving their own copy.

This can be set globally in Events > Settings > Tickets > Attendee Registration, and on a ticket by ticket basis when creating or editing the tickets within the event.

Hope that helps!

Best regards,
Marta