bsfankusht

Hello @olahall ,

We apologize for the inconvenience caused by the recent issue with WP SVG Images in version 1.6.30. We are pleased to inform you that we have released an update to fix the problem.

Please update the plugin to the latest version 1.6.31 to resolve the issue.

Thank you for your understanding and patience. If you have any further questions or encounter any issues, please let us know.

cc – @jyamamo , @claumigue , @byroncorrales .

Hello?@oldstatestaffing ,

We apologize for the inconvenience caused by the recent issue with WP SVG Images. We have identified the cause of the fatal error and have released an updated fix.

You can download the new zip file from our GitHub repository to resolve the issue:
GitHub Fix for WP SVG Images

We are actively working on a permanent solution and will release a proper fix by the end of the day.

Thank you for your understanding and patience. Please let us know if you encounter any further issues.

• This reply was modified 6 months, 1 week ago by bsfankusht.

Hello @wpopal & @kamleshpal1311,

We apologize for the inconvenience caused by the recent issue with WP SVG Images. We have identified the cause of the fatal error and have released an updated fix.

You can download the new zip file from our GitHub repository to resolve the issue:
GitHub Fix for WP SVG Images

We are actively working on a permanent solution and will release a proper fix by the end of the day.

Thank you for your understanding and patience. Please let us know if you encounter any further issues.

Hi @nmsi75,

Welcome to the Brainstorm Force support! Thanks for writing in!

We apologize for any inconvenience this may have caused you.

We’ve implemented a hotfix. Please update the plugin to v1.6.19 and review your site again. Screenshot – https://i.imgur.com/NUc2IJS.png.

We’re eager to hear back from you.

Hi,

Welcome to the Brainstorm Force support! Thanks for writing in!

We apologize for any inconvenience this may have caused you.

We’ve implemented a hotfix. Please update the plugin to v1.6.19 and review your site again. Screenshot – https://i.imgur.com/NUc2IJS.png.

We’re eager to hear back from you.

Hello everyone,

Welcome to the Brainstorm Force support! Thanks for writing in!

We apologize for any inconvenience this may have caused you.

We’ve implemented a hotfix. Please update the plugin to v1.6.19 and review your site again. Screenshot – https://i.imgur.com/NUc2IJS.png.

We’re eager to hear back from you.

Hi @piam6,

We extend our heartfelt gratitude for your remarkable patience and ongoing cooperation.

We sincerely apologize for the extended wait you’ve experienced. May I kindly request confirmation regarding the resolution of the issue through the ticket you opened with us?

Your response is eagerly anticipated, and we remain at your service.

Hello @jorobogdanov,

We extend our heartfelt gratitude for your remarkable patience and ongoing cooperation.

We sincerely apologize for the extended wait you’ve experienced. We acknowledge your usage of the Woo-Product module, which is an exclusive feature within the paid version of the Ultimate Addon for Beaver Builder.

To provide you with the dedicated and attentive support you deserve, we encourage you to utilize our dedicated support portal for premium plugins. You can open a support ticket via this link: Premium Support Portal

Please rest assured that we are wholeheartedly committed to resolving your issue at the earliest opportunity. Your satisfaction remains our top priority.

Thank you once again for your understanding and continued patience.

Warm regards,
Ankush

Hi @youceffk,

Thank you for your feedback! We greatly appreciate it. We’re glad to hear that the solutions provided have been helpful in resolving similar issues for other users. If you have any more questions or need further assistance, feel free to ask. We’re here to help! ??

• This reply was modified 1 year, 5 months ago by bsfankusht.

Hi @mikewillochell,

We are closing this thread from www.ads-software.com and will continue with the support over the ticket that you opened with us.

Thank you for your kind co-operation with this ??

Kind Regards,
Ankush

Hey @jansco,

Happy to see your happiness with this plugin ??

Thanks so much for taking the time to leave us a review!

Glad to know that you’re enjoying the “Header Footer & Blocks for Elementor” plugin and that it is a perfect fit for you!

We hope you will continue to have a 5-star experience.

Thank You! ??

Hi @chrisbrd03,

1) I have the header I want on all pages of the website, except on one. And I don’t understand why.
=> The Header you have created is not displayed on one of the pages of your website.

Could you check if you had excluded this particular page from the Display On rule?

Screenshot – https://i.imgur.com/h0RdOJs.png

2) You will see that on one page, the font under the logo is not the good one.
=> Please share the exact page URL so we can take a closer look.

We are looking forward to hearing from you.

Thank You! ??

Hi @rabiulre,?

We have visited your site, and there seems to be a plugin conflict on your website causing this issue.

Therefore, I’d request you to check whether there are any plugins installed that might be causing this.

Here is what you can do to check:

1. Please try switching?to another theme,?and check whether the issue persists. If yes, then it is not the theme causing the error.

2. Deactivate all plugins temporarily except UAEL and Elementor and see if that solves the problem. Then, activate plugins to see which plugin is causing the problem.

All WordPress support teams perform a general debugging process to find 90% of the problems.?Here is a video that explains the process ( https://www.youtube.com/watch?v=yWEnKnzwc0U ). If you’re concerned the debugging process might break your website, you can take a quick backup of your website, as?described in this video ( https://www.youtube.com/watch?v=jXb512M_WSY&feature=youtu.be&t=120 ).

If you are still facing the issue, could you please open a ticket with the details so we can take a closer look at your website?

Kindly visit the following link and fill out the contact form with detailed information.

Here is the link – https://www.ads-software.com/support/topic/read-this-first-31/

I hope the above debugging steps will resolve the issue.

Thank You! ??

Hi @chrisbrd03,

Thanks for the review!

We’re really excited to know that you’re enjoying the “Header Footer & Blocks for Elementor” plugin and that it is a perfect fit for you!

Have a wonderful day ahead of you. ??

Hi @ressamendy,

Thank you for taking the time to leave us a review!

We’re really excited to know that you’re enjoying the “Header Footer & Blocks for Elementor” plugin and that it is a perfect fit for you!

Have a wonderful day ahead of you. ??