iannnn

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  • Thread Starter iannnn

    (@iannnn)

    Thanks for your quick response. A plugin called “Smush” (used to reduce image file sizes/improve performance) was causing the images (around 7 or 8 images into the Masonry gallery) to overlap.

    Seems that Smush’s work to improve the performancce of the images may clash with the loading of Essential Addons? I’ll have a look around for an alternative to Smush.

    Really impressed with your product and service. Thank you!

    Thread Starter iannnn

    (@iannnn)

    Thanks brcroua, have found the cause of the issue, I have a manual workaround but its not ideal.

    If I restore “Others”, there are folders that are added in my wp-content folder with “-old” added at the end. UpdraftPlus and GoDaddy don’t seem to be able to work together to remove the “-old” folders from wp-content following a restoration (even though I may have either 755 or 775 permissions).

    If I try to restore whilst there are “-old” folders in either my live site’s wp-content OR the backup’s wp-content then the restoration fails.

    If I am going to create a backup in future I will have to ensure (through FTP or cPanel) that I have no “-old” or “-old-old” folders in wp-content before carrying out the backup, if there are any I’ll have to manually delete them in FTP/cPanel. I’ll also have to keep regularly checking my weekly backups that are automatically carried out by UpdraftPlus to ensure they don’t contain “-old” folders.
    I’m also going to have to ensure that if I ever restore “Others” that there are no “-old” or “-old-old” folders in the wp-content of my live site through FTP/cPanel.

    UpdraftPlus and GoDaddy work ok when restoring plugins (a “Delete Old Directories” button pops up which allows the plugins restoration to work on the 2nd attempt) and themes etc. For some frustrating reason “Others” just doesn’t seem to have be able to remove the “-old” folders it is creating during the restoration.

    Any questions let me know,
    Thanks
    Ian

    Thread Starter iannnn

    (@iannnn)

    Thanks for the quick reply bcrodua. I’ve set my file permissions to 775 but this doesn’t seem to help. Do you have any other ideas?

    Also, could I ask: what do the -old and -old-old files represent?

    Thank you,
    Ian

Viewing 3 replies - 1 through 3 (of 3 total)