IanUK

Ah ok, you’ll need to wait for a more expert answer than mine ??

All I can say is that my Google Drive updates are working ok today, which doesn’t help you – but may help someone else diagnose whats going on.

Hi,

I have had this occur occasionally, usually in my experience its a problem somewhere between your server and Google Drive, does UpdraftPlus then succeed in uploading your backup a few minutes later ?

regards

Ian

Hi David,

Thats good to hear ??
I’ll wait for Mondays update to do the other sites.

Glad I could be of assistance.

regards

Ian

OK, I’ve sent you a quick mail.

regards

Ian

Hi David,

OK, where should I send the access to ?

regards

Ian

Hi David,

They all go in the default ‘UpdraftPlus’ folder, there are currently 715 files in that folder (about 9 days worth of various UpdraftPlus site backups) – I backup about 14 sites using UpdraftPlus into that one folder.

If it helps I noticed that it wasn’t finding any files older than 2 days after about the third day, so probably only about 60-100 files in there at that point.

Also despite setting it to only keep 7 days – my Google Drive ‘UpdraftPlus’ folder still has those for the days before that (it still has 9 days worth of backups), should it be deleting the older ones ?

regards

Ian

Hi David,

OK, its at:
https://www.mediafire.com/view/smbelxhvr9ub853/log.1428767544.txt

Yes they are all there, GD still has all (now) 7 days of backups, but UD can only download the last two from the interface, the other 5 give an error.

This is happening with every site I have installed UD on.

Its backing up fine and they are all stored in GD, but UD can only find the last 2 days (not 7 as set).

Hi David,

After 6 days of backing up to Google Drive I’m seeing something weird, I’ve got the settings set to daily backups & retain 7 days, but only the latest 2 backups are found on Google Drive by the program, but Google Drive contains all of the backups ie so far: 6 days worth.

For example: I currently have backups listed for April 8-13, but only April 12-13 work the others give ‘error: download failed’, it seems to think I have only asked for 2 days of retention ?

I’ve uploaded the latest log file for April 13 from one of the sites:
https://www.mediafire.com/view/hpg2e4vzcbse1bn/log.fa12caffe6b6.txt

and a screen cap of what I see in the admin panel:
https://www.mediafire.com/view/6ha7opzcna3j2ei/backupsscreen.jpg

Hi David,

I’ve only just started to use UpdraftPlus a day or so ago and for the first couple of days it worked fine (btw: I have several large sites of 30-50 gig or so, and it works great out to Google Drive when the route is clear).

I’ll monitor it over the next few days and see what happens.

regards

Ian

This link: https://support.google.com/drive/answer/2589954?hl=en gives Drive urls, but how do I know which server updraftplus is talking to ?

or is it the ‘Google Drive Client id’ in the updraftplus admin panel, which ends in: apps.googleusercontent.com ?

That seems to have fixed it, the thumbs look normal again, I’ve re-added the video that was corrupted before using Firefox, thanks for the quick response.

No problem, if its any help I’ve found that Chrome still generates correct thumbnails, but Firefox and IE fail on every file I’ve tried.

I should add this is using the browser generated method, not FFMPEG.