ibowden

URL of the archive page: https://villageofloonlake.ca/bulletins-notices-events/

I’ve installed the latest version of the plugin and set things up as before. Now, when trying to submit the form from a valid (Canada) or invalid (Australian) IP I get the same error message “parsererror” when attempting to submit the form. In other words, I cannot validly submit an Elementor form regardless of the sender’s IP address.

Yikes! Fortunately no greying-out result for me. It took me a good amount of time to pin down that this was the problem plugin because it would seem to have nothing to do with the formatting of elements on a page. Presumably, that JS that’s being employed in obfuscating email addresses is bothering Elementor!

I didn’t get notified that you’d replied to my support request, so I made the wrong presumption. Happily, your suggested fix does allow me to run the Elementor data updater if I first deactivate your plugin.

Thanks for the response!

My apologies, Nick. While in the control panel of the plugin, there’s the heading “ID” and, as I’ve added each uploader configuration, the name of each has been automatically assigned IDs of “Instance 1,” “Instance 2,” etc. I didn’t realize that there was another ID (Plugin ID) that was set inside each instance. Using the term “ID” in two different places in the plugin invites confusion (at least for me!), so perhaps “Instance ID” or “Instance Name” might be a better heading in future versions of your software.

All works well now. Thank you very much for your help and for making and supporting such a needed (in the right circumstances) plugin!

Thank you for responding. However…

Did you watch the provided video? If so, you would have seen that the two shortcodes on the page were totally different and each of them definitely has a different Plugin ID! When both are active on a page, only one currently is functional.

So, what you have stated in your reply currently isn’t true. Please investigate further; I really need your plugin to function properly!

There would seem to be two reported errors. Here’s a screenshot of what I think you want: https://i.imgur.com/z4PJG0X.png

As I already stated, if I add a page I get the same negative result.

• This reply was modified 3 years, 5 months ago by ibowden.

I have never used debug mode before but have done some quick research on it and see that it might be helpful in this situation. But your recommendation is incomplete! Once debug mode is activated, how would I use it to determine if Dynamic Conditions is getting the current time? What would I do if it wasn’t?

You have partially stated a method and then not indicated how to acquire a diagnosis, nor what steps to take if that diagnosis is negative or positive!

Yes, v2.3.2 seems to have fixed the error!

Thanks for the help.

Nope. Never got a response. Ended up having to use a paid-for plugin, Amelia.

That got me what I wanted, thank you!

The words “If Preloader Off then Page Transition is not applied” that are written beneath the preloader disable control are therefore untrue and should be removed!

Yes, I have installed this website (which is staging) into a sub-directory, something I typically do when creating staging sites and that has never been an issue in the past. Could this be the root of the problem?
When I am on the WP Mail SMTP settings page the URL is: https://demozone.ca/caprice/wp-admin/admin.php?page=wp-mail-smtp
When I’m on the Essential Addons settings page the URL is: https://demozone.ca/caprice/wp-admin/admin.php?page=eael-settings
Hope that info helps!

It’s been my experience that many plugin-makers need – as a last resort – access to the dashboard of a website in order to determine what’s not functioning properly and fix the problem. How might such information be provided by me in the future if not through an email?
Thank you for doing this job – which, I’m sure, comes with many valuable perks!

• This reply was modified 4 years, 2 months ago by ibowden.

No, I am not using constants and I have not seen or experienced any similar issues with any other plugin or configuration settings in this website. This anomaly is exclusive to this website installation only.

I have prepared a screenshot video for you: https://www.loom.com/share/a6fe499032a64bcb96870b8d6a8f5f79

[redacted]

Thanks for your help thus far on this crazy problem!

• This reply was modified 4 years, 2 months ago by Steven Stern (sterndata).
• This reply was modified 4 years, 2 months ago by Steven Stern (sterndata).

Love your plugin, Daniel, and consider it indispensable! Thank you for making and supporting it.
I’ve noticed that it doesn’t work with Elementor 3 and that’s a showstopper for me, but I understand that Elementor are a moving target for code updates.
Please consider changing the name of your plugin to use the proper English spelling of ‘colour.’ Over 1.5 billion people in the world speak English and 67 countries deem it their official language – but only one of those spells it ‘color.’