ibro87

Hi there,

I know there is no direct way to do this in the plugin so I was expecting to see custom function like this. Unfortunately, this function caused critical error on my website. Is there anything else we can try to make this work? Thanks again for your help!

Hi vaakash,

Thanks for the quick reply! I’m currently using free version but I’d definitely be willing to consider Pro version as well if we could make this work. ??

Please note that WP-Optimize supports user caching which means logged out users see different content than logged in users even if the pages are cached. I know that caching for logged in users is usually turned off but not in this case, which prevents your plugin from showing dynamic content in the announcement.

Please also note that I’ve tried to exclude dynamic content from caching with the help of “Content No Cache” plugin, but that did not work either. Their shortcode wasn’t recognized by “Announcer” for some reason. Here’s the outcome for your own reference: https://snipboard.io/nPCBSJ.jpg

So, I’d be interested in making ajax call to check the role of the current user and display the announcement based on that if that’s the only option to make it work. Is this something you can do on your side? Please let me know. Thanks again for the great plugin and your help so far!

Hey @algoritmika,

Thanks for your reply. It turned out that WP Cron was disabled for my website so adding define(‘DISABLE_WP_CRON’, false); in wp-config file fixed the issue and Time Trigger now works fine which is what I need so this thread can be closed now. Thanks once again for all the help and keep up the good work!

Hi @algoritmika,

Thanks for your message. Unfortunately, “Time Trigger” still does not work even when “Use Action Scheduler” is enabled, but I think we’re on the half way to make this work. ??

When “Use Action Scheduler” is enabled and interval is set to 60 seconds the status for WooCommerce subscription indeed changes from “Active” to “Cancelled” after 60 seconds which is great but still not what I really need.

Instead of changing “Active” status every 60 seconds, I’d like to give my every customers a grace period of 3 days once their subscription status is put “On-Hold”. If no payment is received within 3 days, their status should be changed to “Cancelled”. I believe that “Time Trigger” would do just that if we could figure out why it does not work.

Your further assistance will be greatly appreciated. Thank you!

Here are all the settings from “Advanced” section. Let me know if you need anything else from me. Thanks again!

https://snipboard.io/ibaxEI.jpg
https://snipboard.io/NGmcW2.jpg

Hey @algoritmika,

Thanks again for your message! I have not tested “normal” WooCommerce orders yet but I can confirm that “Time Trigger” for WooCommerce subscriptions definitely does not work as expected.

Advanced settings of the plugin were set according to your instructions. Is there any specific part of the section you’d like me to share?

Hey @algoritmika,

These settings seem to work perfectly fine for WooCommerce subscription which is great! The only thing that does not seem to work now is the “Time Trigger” under “Rules” section. When set to 0 the status changes immediately which is not what need. Ideally, I’d like for “on-hold” status to be changed to “cancelled” after 3 days .I’ve already tried playing around with different values than 0 but none of them worked. Any idea what could be wrong here? Thanks a bunch for your help in advance!

Any update @moshtafizur01 ?

Hi @moshtafizur01,

Thanks for the reply. Actually there are no issues at all with the plugin. It works perfectly fine for WooCommerce orders. However, I’d like to be able to cancel on-hold subscriptions (not orders) after 3 days if no payment is received by customer. Can this be achieved with this plugin?

Sorry I have taken so long to reply. This works like a charm. Thank you!

Great! Please let me know when this becomes available and I’ll be happy to change the review. Thank you.

Hi, sorry to hear that. Leaving 2 star review because of missing this basic functionality but will change that right after it’s implemented. Thank you.

Yes I am using paid version of the plugin but I can see some people having the same issue with free version as well. Ok, I will contact plugin author directly. Thanks.

I just wanted to say thank you so much. This works for me! ??

Hi,

The site is not live yet but here is the screenshot of the issue. Flags are not visible on frontend. Thanks for the help.