WorkinWP

Thanking you for the fast turnaround here!

I think I see where this is coming from now. On the invoice, when you add shipping (by choosing the shipping button), it says ‘Shipping’ in that field. I just did a test and even though I removed that word from the line, it still showed “, Shipping”. If I go back and look at the back end order for Customer Invoice, it popped the word ‘Shipping’ back in there upon saving the page.

Ok, what I’ve done now is to add in something else completely besides ‘Shipping’ which still adds it to the end of the line, but makes a bit more sense and doesn’t look so odd, so I guess we can consider this fixed.

Thanks for your fast response to this though!

• This reply was modified 1 year, 3 months ago by WorkinWP.

It appears it’s only happening on the Customer Invoice email, actually. It doesn’t have it on the first order email. We are generating an invoice to include shipping and then sending it to the customer.

@lorro Hi, thanks for the reply. I put that part in there. What I am suggesting is to remove: , Shipping which comes after that.

“We’ll invoice you after placing your order” is what I put in there under the Shipping Method. Nowhere did I have “, Shipping” which seems to be added automatically to that field by Woo.

Thanks.

Thanks, I’ve just done that.

Thank you!

Hi, thanks for the reply and suggestion! No, nothing had been added to the menu but this css worked!

Yes, unchecking the HTML box worked for me. Thanks.

Same issue here. Nothing changed on my side. The message body has this in the form settings:

From: [your-name] <[your-email]>
Subject: [your-subject]
Phone: [phone]

Message Body:

[your-message]

but it all comes out on one or two lines when received.

hi,

my apologies, I went back to staging site, updated the plugin to current version, checked and saw that Display Conditions WAS enabled…disabled it and was able to get into the homepage to edit fine. Thanks for pointing that out!

Sorry, disregard this, client is going with a price range shipping instead as this simply doesn’t calculate multiple items correctly in the cart. Thanks.

UPDATE:

Sorry someone had removed the zip code from the Woo/General store settings so that answers that on the calculating problem. I’ve updated to the current version again but the issue still stands with the calculating of 2 or more items. I did see a box which I have now ticked for Quote regular items by weight, but that didn’t change anything.

@krugmedien OMG you’re BRILLIANT!!! THANK YOU SO MUCH for this. I’m eternally grateful to you for showing me how to perform this…and it works perfectly. I’ve actually never seen anyone explain it this way before. I owe you BIG TIME! Out of curiosity, why are your ‘values’ (Option A, etc.) in ‘bubbles’? Mine are separated by the pipe sign. I tried just putting them on separate lines or separating by a comma but they never showed as individual ‘bubbles’ on the line.

Again, thanks so much, you made my day!

@krugmedien thanks for your reply! Can you elaborate on how that’d work exactly? In my head, I would need two separate dropdown menus for them to choose which fabric they wanted for each toy (can be different ones for each). But I’d love to do away with the 225 combos it made!

Thank you for your time!!
Steph

@erania-pinnera @hastibe good call on the autofill. I’m not onsite at the client’s location and the guy is out of town. Seems odd that it would autofill what it did as that’s not a typical way of formatting anything, but I guess it’s not out of the realm of possibility.

I updated the staging site and created a job there and it didn’t happen, so will close for now and examine further upon his return. Thanks to you both!