Igor H

Hello, @mink220

@ihereira?, you mentioned that woocommerce stripe payment gateway does not save user’s payment info in the site’s database. Tokens related to payments are saved.

I think @ckadenge already provide clarity to this, please note that the entity responsible to save the data securely is Stripe, it is also true that WooCommerce creates a token, but without sensitive information. In this case, you can consider the customization options mentioned at the beginning of this thread.

Kind regards!

Hello,

I understand you have past clients info out of WooCommerce since they do not have accounts or are not users.

I understand you would like to access their older orders. Were those orders made in WooCommerce as guest users? Or were those orders created out of WooCommerce? Please provide more information to point you in the right path.

One alternative to create customers in bulk is using the plugin WP All Import (Please note, this plugin is not supported by us, you will want to reach out to their support for further assistance).

[More info].

Cheers!

Hi,

I was checking on my testing site that is using latest WooCommerce version as well as the Storefront theme, and it is working on my end:

And this is the result for Germany and the Netherlands, based on these calculations:

As mentioned by @anastas10s I think you can keep only one tax rate for the Netherlands (At least only one while you check for the issue).

I recommend running a full conflict test, to help you find the cause of te issue, as explained here: https://woocommerce.com/document/how-to-test-for-conflicts/

Let us know if there are any questions.

Hello,

You can control how customers interact with their cart and the process they will follow after adding items to it.

You can adjust your WooCommerce settings:

1. Go to your WordPress Admin area.
2. Click on WooCommerce > Settings.
3. From the top tab options, go to ‘Products’.
4. Click the option “Add to cart behaviour”.
5. Check the box “Redirect to the cart page after successful addition”.
6. Save changes.

Does that make a difference? Let us know how that goes.

Hi,

The requirement will need custom code, I’ve seen this similar thread it shows the custom code you can add yo your functions.php file, or you can add it via code snippets plugin.

I hope this points you in the right direction.

Hi,

WooCommerce offers some alternatives for tax calculation, for example:

1. WooCommerce Shipping & Tax: It provides automated tax calculations, allows for printing of USPS and Canada Post labels at discounted rates. It includes an automated tax calculation feature.

2. TaxJar for WooCommerce: It enables automatic sales tax calculation for all your WooCommerce sales, provides detailed reporting, and integrates with various payment gateways.

3. Avalara AvaTax: It calculates the final sales tax amount on every invoice. It also delivers real-time tax calculations.

4. EU VAT Number: It provides VAT (Value Added Tax) validation for EU countries.

Each of them have their own benefits, I recommend exploring them to see which is the one that best fists your needs.

Hi,

Via WooCommerce Core, you will need custom code to achieve that. On the other hand, there are plugins at the www.ads-software.com repository that might help you with that, for example, https://www.ads-software.com/plugins/woo-variation-gallery/

Hope this helps.

Hi,

Updating WooCommerce can be quite a task, especially when there’s a large version jump like in your case.

Using a staging site is important to make sure you can test the changes first, if your host doesn’t offer that option, we recommend WP Staging for quickly spinning up a new test site.

Here there is a guide you can follow to update your WooCommerce:
https://woocommerce.com/document/how-to-update-woocommerce/

Cheers!

• This reply was modified 1 year, 4 months ago by Igor H.

Hi,

It seems like there may be some issue on the site.

Can you tell me how are the products being added into the site? Manually, via default importer/exporter, or another way?

I would recommend running a conflict test by disabling all plugins except for WooCommerce and switching to a default theme like Storefront. If the issue disappears, then it’s likely a conflict with your theme or one of your plugins. More info: https://woocommerce.com/document/how-to-test-for-conflicts/

Let us know if there are any questions.

Hi,

I understand that the tax rate is overwritten. Apologies for the delay in responding as we are receiving a high ticket volume on all of our queues.

From your description, it sounds like there’s an issue with the way tax is saved and then applied when you check back later. This doesn’t sound like intended behavior.

Firstly, please ensure that all your settings have been inputted correctly. The tax should only be applied to edible products, so check that these items are properly categorized in your inventory. One alternative solution to this model is to create a tax class, more info: https://woocommerce.com/document/setting-up-taxes-in-woocommerce/#additional-tax-classes

If the information still overwrites itself, this may indicate an issue with the system, I’d suggest running a conflict test to help you find the cause of the issue, https://woocommerce.com/document/how-to-test-for-conflicts/

Let us know how that goes for you.

Hi,

It looks like you are looking for a WooCommerce plugin that mirrors the functionality of the Mirasvit Advanced SEO Suite plugin you were using on Magento 2, specifically the feature that allows you to create description templates with variables for automatic unique product descriptions.

I am not familiar with the Magento platform, but I’d suggest creating products in bulk using the default importer/exporter, it might help you to create a template, and then you can edit a CSV file to add products in bulk either simple or variable, more information is below:

https://woocommerce.com/document/product-csv-importer-exporter/#how-to-create-the-csv

On the other hand, If you are looking for SEO plugins, I recommend exploring the following options:

• https://woocommerce.com/search/?q=SEO&collections=product&page=1
• https://www.ads-software.com/plugins/search/SEO/

Hi,

I added a processor, and now there’s a flagged “Payment” item on the admin menu, which goes to a blank page. Any idea what’s up with that??

Does the source site have the WooCommerce Payments installed? And what about the staging site? May I ask how the site was cloned? It appears that the issue could be when the site was cloned. I am asking because if WooCommerce Payments is installed you will see the Payments tab in your backend, otherwise it will not be visible.

I hope this provides clarity.

Hi,

I understand there are no error logs.

To help investigate, it would be great if you share your System Status Report, found under WooCommerce > Status, on your site.

When the issue occurs, is an order generated? If so, can you provide a screenshot of the order? (Make sure to redact any sensitive details such as names, emails, etc).

Let us know what you find.

Hi,

Thanks for sending the system report.

For better assistance, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

Please include a link to this forum thread.

We will be able to help you further there.

Hello there,

I understand that you’re currently unable to access your product feed data in Google Listings & Ads and are receiving a suggestion to try again later.

The product feed page undertakes a substantial amount of processing. Consequently, it could take some time for the page to load. The error message you’re seeing might suggest that the script has run out of time, which we’ve encountered in previous situations with similar errors. Those were resolved by extending the maximum run time for PHP scripts, done by adjusting the max_execution_time configuration. In addition, consider increasing the memory_limit settings in your php.ini file.

If the above does not help, to get more information about the issue, can you navigate WooCommerce > System Status > Logs and provide us the error messages found on there?

Looking forward to hearing from you.