ilardo75

Hi, I have investigated this more and it seems that the problem is if i try to find POS ONLY product in the sales analytics it does not find those products for some reason. However sales of these products will be included in the total sales.

Thanks

Hi, Okay we have made all tests. deactivated everything theme and plugins. Except woocommerce and POS. So it seems that it is pos where this error is coming from.

But we can close this discussion as the emails were not related to this.And i will start a new discussion.

I am using latest versions of everything.

Thanks

Ok. Thanks for your answer. We will do that.

hi,

Okay i did some research and found that the problem with emails were not related to this error.

How ever we are receiving still the exactly same error but there is no actual problems found at the moment. And this error appears only when an item is sold from the POS.

We also tested with 7.3 php and still the same error is present.

Thanks

Hi, It can be that the email issue was different from this, but this error is still present when we make orders from POS. But i will carry on and give you some info if there when i have some more info.

thanks

Hi, which server environment are you using? we are on Nginx.

thanks

Hi,

We are using the latest version of wordpress 5.2.1.

If i try manually sending the email from woocommerce orders nothing happens. No emails. I am just making some more testing and will inform you about the results.

Thanks for the answer.

Hi, I also noticed that the order is not registered to the customers my account in orders page. And this could be the underlying reason why no customer emails are being sent. I do not which info is not registered correctly but it must be a change somewhere in woocommerce.

thanks

Hi, yes i did. they are aware of this. I am waiting for the official update. As they gave me a new fixed version, but i can not be testing it on my live site. So i am not using this unofficial version. So also i do not have any idea is this version really working or not.

I have talked about this before that you guys should really be thinking of supporting a staging site. As your customers are not able to test anything before making updates on their live site. And all problems that are found on the plugin can lead to very bad situations like in the two latest versions. Other one leading to translation changes and the other leading to fatal errors and plugin conflicts.

Thanks

Thanks for the update as this might have a big impact on the customer experience in the shops using this plugin.

Hope you find some pretty and simple solutions to handle this.

thanks

• This reply was modified 5 years, 6 months ago by ilardo75.

Hi, I do not have this error anymore as i had to roll back to 3.0.2. I can not be using it the latest version on my live site.

Hi,

Yes i had latest version 3.0.4 when this was happening. I had to roll back as my shop was not working so i had to roll back to 3.0.2.

thanks

Ok. I will contact your support directly.

Hi,

We decided to go with the new version. As we do not know what kind of effects it will have in the future if we are using something that others are not using.

So we want to go with the new way.

Thanks

I am pretty sure that you made some change in your plugin, that makes paragraphs appear with html tags as one paragraph in Weglot dashboard.

As you know before your system was cutting paragraphs with html tags into multiple pieces in translation dashboard.Now it does not do it anymore. It appears as one piece including the html tags.

However this lead to the situation that manual translations are replaced by automatic translation.

Currently i am working on doing my translations again.