imageseo

Hi @laurentroy

Thank you for your support.

Don’t hesitate to contact us by email next time, we are more reactive.

Concerning Action Scheduler (https://actionscheduler.org/), it’s a WooCommerce library that many plugins use (like us). This allows us to offer you an efficient and optimized bulk.

Unfortunately, we do not master this part of the code and I invite you to inform them here: https://github.com/woocommerce/action-scheduler/issues
Do not hesitate to send us the link afterwards so that we can follow the conversation and bring additional information if needed.

Regards,
Support ImageSEO

Hi @feedbackauto

This process corresponds to the generation of images for your social networks.
You can disable this option in the plugin.

Regards.

Hello @antoimax

Thank you for your support.

Absolutely, once we see that you have installed SEOPress, you will have an option in the bulk allowing you to take into account the keywords

Regards.

Hello @vanheyser

We have responded to your support request as soon as possible and we also have a documentation that explains how to cut a subscription.

https://imageseo.io/documentation/how-to-cancel-imageseos-subscription/

We can understand that you do not want to use the service anymore but your comment seems inappropriate to us after we have helped you.

Have a nice day

Hello @sir-peter ,

Thank you for your feedback.
We understand your frustration with the price but unfortunately an AI is not free… there is no such thing and it requires a lot of work.
All in all, we don’t understand why this should taint the quality of the solution and receive a star.
It’s your choice but if you read the readme and our pricing page, you know everything.

Regards

Hello Ben,

Thank you for your relevant feedback but nothing will replace the best results from the human being.
AI results come from several APIs such as Microsoft or Google.

If you want more granularity and you use Yoast or SEOPress, we add the possibility to take into account also the “focus keywords”.

Now from there to put a star, it seems to us severe but “why not”.

Have a nice day.

Hi @miheui ,

All features of the plugin are free of charge. The only cost of the plugin is the amount of images you want to optimize automatically.

We understand your positioning, but this remark seems inappropriate to us.
Without ImageSEO, you cannot :
– Make alternative texts appear on your WordPress pages without editing all your articles one by one.
– Change your file names by creating aliases and avoid losing your images
– Have a quick view of the percentage of your alternative texts on your pages

And it’s all free ??

Hello,

Thank you for your question.
Unfortunately we don’t have any filters for the files in your media library yet.
This is something we have in our roadmap but no date to propose to you yet.

Please contact us directly on our support email so that the technical team can assist you:
support [at] imageseo.io

Hello,

Thank you for your support.
We have not reproduced anything on our side. I invite you to delete and reinstall the plugin to solve the problem. It should not cause this kind of problem.

Hi @lightstalking ,

All features of the plugin are free of charge. The only cost of the plugin is the amount of images you want to optimize automatically (so 10 credits in free).

We understand your positioning, but this remark seems inappropriate to us.
Without ImageSEO, you cannot :
– Make alternative texts appear on your WordPress pages without editing all your articles one by one.
– Change your file names by creating aliases and avoid losing your images
– Have a quick view of the percentage of your alternative texts on your pages

And it’s all free ??

Bonjour Mickael,

Un avis tel que celui-ci nous semble dur sachant que :
– vous pouvez être remboursé et nous vous l’avons proposé
– nous tentons de vous répondre dans des délais plus que raisonnable (4 minutes sur l’avant dernier email et 7 minutes sur le dernier mail)

Nous vous avons demandé des accès que nous n’avons toujours pas re?u.
Pour espérer mieux, il est bien de mettre tout en oeuvre pour une bonne collaboration car notre objectif reste d’améliorer continuellement la solution et que tout le monde puisse être satisfait au maximum.

Nous vous souhaitons une bonne journée,
ImageSEO.

Hi @djibs13 ,

All features of the plugin are free of charge. The only cost of the plugin is the amount of images you want to optimize automatically.

We understand your positioning, but this remark seems inappropriate to us.
Without ImageSEO, you cannot :
– Make alternative texts appear on your WordPress pages without editing all your articles one by one.
– Change your file names by creating aliases and avoid losing your images
– Have a quick view of the percentage of your alternative texts on your pages

And it’s all free ??

Hi @pswish_themes

Thank you for your return.
We have just answered your support email. You will be refunded immediately and your data will be deleted as you requested.

Regards.

Hello,

Our support is available 5 days a week and responds in less than 2 hours.
I don’t see any email from you or support not processed.
Do not hesitate to contact us at : [email protected]
We will react as soon as possible to help and support you.

Regards.