imbueFX

Hi Pippin,

Unfortunately I have to agree with the original poster somewhat. I myself have spent a few hundred dollars on plugins/extensions for my online store. I do feel it was unfair to change the terms of the plugins to a subscription model to receive updates and fixes after a year. This was never indicated when purchasing the plugins, and may have changed my decision to use EDD when I initially switched.

I don’t want to sound ungrateful, because you personally have helped me out many times on the forums and have always been very professional. And your prices are very reasonable versus hiring a developer to write this for me.

But on the other side of that coin is the seemingly countless times when an update would break functionality on the site, or plugins would conflict or be incompatible with each other. It was never convenient, to put it nicely.

The end result? I just don’t update plugins anymore. And I likely won’t buy new ones either. While I respect that your time is money and you need to pay yourself and your employees, you’ve also lost a customer for the foreseeable future. I likely won’t be able to hold out forever, I’m sure some wordpress update won’t work and I’ll have to update EDD which will cascade into me being forced into updating and paying for other plugins.