imhere123

adogum i just responded to another guy bout this, im seriosly shocked, i havent seen this type of behavior in a LONG time. Glad you got your money back. I was looking into purchasing this product. VERY glad I didnt. Something is wrong with this guy.

“Michael Torbert” if they were still using the product. Ask they deactivate, or cancel the license. If you dont have a license system. Build one. Its not too hard for someone to get the source code for plugins. Honestly you should treat your old customers way better then this. Not too mention there are TONS of wordpress plugins for seo out there. This attitude is going to hurt you more then help you. My advice to you is, seriously think about what your doing.

• This reply was modified 7 years, 8 months ago by imhere123.

guidog77 I just made this account, to respond, i was shocked by this guys response to you..You are in the right. I offer 4 or 5 services that are auto subscriptions. All are monthly and I give them a notification the week before. Ive been making a full time living online for nearly a decade now. I could NEVER imagine doing a yearly subscription, because most people would forget about it. (maybe thats what they are banking on.)

I dont know if they notified you, but for a yearly subscription (which i would never do) I would start notifying them a month out, and send a notification weekly before the funds were deducted.
Its EXTREMLY rare id say no to a customer for a refund. Not in a MILLLION years. In fact i dont think ive ever done it in 10 years, (The only possible time i may is if i could see they used my services for say 28 days out of a 30 day month. And then id still probably give them a refund. HAPPILY, I dont ask questions, I dont care. As far as im concerned its not my money. Its only my money, if my customers are happy.

I have no idea what this guy is thinking. I was about to purchase this plugin hence the reason why i was looking up for reviews for those that paid. Im VERY glad I found this post. Ill go with Yoast or another one. Good luck, if you payed via paypal do a refund request, look it up, there is a way you can pretty much guarantee you get a refund. You deserve it, this guy is just being ignorant.

• This reply was modified 7 years, 8 months ago by imhere123.