ineedhelpp

Cheers Bill. Thanks again for your help with this!

I contacted iPage support like you suggested and they updated the home URL in the database. Looks like it’s all good now! Any idea as to why the URL would change in the first place?

Thanks very much for your help Bill, and St.Even. Much appreciated.

Cheers,
Ben.

I can log in no problems but clicking on any link just takes me back to https://www.terowie4wdpark.com/wp-admin…same as before.

the only wordpress folders i can see are in /wp-includes/js/tinymce/plugins/wordpress and wp-includes/js/tinymce/skins/wordpress

My .htaccess contains the code below. (the icon of the .htaccess file is a little black bomb with a fuse, when looking at it in the file manager…

# BEGIN W3TC Browser Cache
<IfModule mod_deflate.c>
<IfModule mod_headers.c>
Header append Vary User-Agent env=!dont-vary
</IfModule>
AddOutputFilterByType DEFLATE text/css text/x-component application/x-javascript application/javascript text/javascript text/x-js text/html text/richtext image/svg+xml text/plain text/xsd text/xsl text/xml image/x-icon application/json
<IfModule mod_mime.c>
# DEFLATE by extension
AddOutputFilter DEFLATE js css htm html xml
</IfModule>
</IfModule>
<FilesMatch “\.(css|htc|js|js2|js3|js4|CSS|HTC|JS|JS2|JS3|JS4)$”>
<IfModule mod_headers.c>
Header set X-Powered-By “W3 Total Cache/0.9.3”
</IfModule>
</FilesMatch>
<FilesMatch “\.(html|htm|rtf|rtx|svg|svgz|txt|xsd|xsl|xml|HTML|HTM|RTF|RTX|SVG|SVGZ|TXT|XSD|XSL|XML)$”>
<IfModule mod_headers.c>
Header set X-Powered-By “W3 Total Cache/0.9.3”
</IfModule>
</FilesMatch>
<FilesMatch “\.(asf|asx|wax|wmv|wmx|avi|bmp|class|divx|doc|docx|eot|exe|gif|gz|gzip|ico|jpg|jpeg|jpe|json|mdb|mid|midi|mov|qt|mp3|m4a|mp4|m4v|mpeg|mpg|mpe|mpp|otf|odb|odc|odf|odg|odp|ods|odt|ogg|pdf|png|pot|pps|ppt|pptx|ra|ram|svg|svgz|swf|tar|tif|tiff|ttf|ttc|wav|wma|wri|xla|xls|xlsx|xlt|xlw|zip|ASF|ASX|WAX|WMV|WMX|AVI|BMP|CLASS|DIVX|DOC|DOCX|EOT|EXE|GIF|GZ|GZIP|ICO|JPG|JPEG|JPE|JSON|MDB|MID|MIDI|MOV|QT|MP3|M4A|MP4|M4V|MPEG|MPG|MPE|MPP|OTF|ODB|ODC|ODF|ODG|ODP|ODS|ODT|OGG|PDF|PNG|POT|PPS|PPT|PPTX|RA|RAM|SVG|SVGZ|SWF|TAR|TIF|TIFF|TTF|TTC|WAV|WMA|WRI|XLA|XLS|XLSX|XLT|XLW|ZIP)$”>
<IfModule mod_headers.c>
Header set X-Powered-By “W3 Total Cache/0.9.3”
</IfModule>
</FilesMatch>
# END W3TC Browser Cache
# BEGIN W3TC Page Cache core
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteCond %{HTTPS} =on
RewriteRule .* – [E=W3TC_SSL:_ssl]
RewriteCond %{SERVER_PORT} =443
RewriteRule .* – [E=W3TC_SSL:_ssl]
RewriteCond %{HTTP:Accept-Encoding} gzip
RewriteRule .* – [E=W3TC_ENC:_gzip]
RewriteCond %{REQUEST_METHOD} !=POST
RewriteCond %{QUERY_STRING} =””
RewriteCond %{REQUEST_URI} \/$
RewriteCond %{HTTP_COOKIE} !(comment_author|wp\-postpass|w3tc_logged_out|wordpress_logged_in) [NC]
RewriteCond “%{DOCUMENT_ROOT}//wp-content/cache/page_enhanced/%{HTTP_HOST}/%{REQUEST_URI}/_index%{ENV:W3TC_SSL}.html%{ENV:W3TC_ENC}” -F
RewriteRule .* “//wp-content/cache/page_enhanced/%{HTTP_HOST}/%{REQUEST_URI}/_index%{ENV:W3TC_SSL}.html%{ENV:W3TC_ENC}” [L]
</IfModule>
# END W3TC Page Cache core
# BEGIN W3TC Browser Cache
<IfModule mod_deflate.c>
<IfModule mod_headers.c>
Header append Vary User-Agent env=!dont-vary
</IfModule>
AddOutputFilterByType DEFLATE text/css text/x-component application/x-javascript application/javascript text/javascript text/x-js text/html text/richtext image/svg+xml text/plain text/xsd text/xsl text/xml image/x-icon application/json
<IfModule mod_mime.c>
# DEFLATE by extension
AddOutputFilter DEFLATE js css htm html xml
</IfModule>
</IfModule>
<FilesMatch “\.(css|htc|js|js2|js3|js4|CSS|HTC|JS|JS2|JS3|JS4)$”>
<IfModule mod_headers.c>
Header set X-Powered-By “W3 Total Cache/0.9.3”
</IfModule>
</FilesMatch>
<FilesMatch “\.(html|htm|rtf|rtx|svg|svgz|txt|xsd|xsl|xml|HTML|HTM|RTF|RTX|SVG|SVGZ|TXT|XSD|XSL|XML)$”>
<IfModule mod_headers.c>
Header set X-Powered-By “W3 Total Cache/0.9.3”
</IfModule>
</FilesMatch>
<FilesMatch “\.(asf|asx|wax|wmv|wmx|avi|bmp|class|divx|doc|docx|eot|exe|gif|gz|gzip|ico|jpg|jpeg|jpe|json|mdb|mid|midi|mov|qt|mp3|m4a|mp4|m4v|mpeg|mpg|mpe|mpp|otf|odb|odc|odf|odg|odp|ods|odt|ogg|pdf|png|pot|pps|ppt|pptx|ra|ram|svg|svgz|swf|tar|tif|tiff|ttf|ttc|wav|wma|wri|xla|xls|xlsx|xlt|xlw|zip|ASF|ASX|WAX|WMV|WMX|AVI|BMP|CLASS|DIVX|DOC|DOCX|EOT|EXE|GIF|GZ|GZIP|ICO|JPG|JPEG|JPE|JSON|MDB|MID|MIDI|MOV|QT|MP3|M4A|MP4|M4V|MPEG|MPG|MPE|MPP|OTF|ODB|ODC|ODF|ODG|ODP|ODS|ODT|OGG|PDF|PNG|POT|PPS|PPT|PPTX|RA|RAM|SVG|SVGZ|SWF|TAR|TIF|TIFF|TTF|TTC|WAV|WMA|WRI|XLA|XLS|XLSX|XLT|XLW|ZIP)$”>
<IfModule mod_headers.c>
Header set X-Powered-By “W3 Total Cache/0.9.3”
</IfModule>
</FilesMatch>
# END W3TC Browser Cache
# BEGIN W3TC Page Cache core
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteCond %{HTTPS} =on
RewriteRule .* – [E=W3TC_SSL:_ssl]
RewriteCond %{SERVER_PORT} =443
RewriteRule .* – [E=W3TC_SSL:_ssl]
RewriteCond %{HTTP:Accept-Encoding} gzip
RewriteRule .* – [E=W3TC_ENC:_gzip]
RewriteCond %{REQUEST_METHOD} !=POST
RewriteCond %{QUERY_STRING} =””
RewriteCond %{REQUEST_URI} \/$
RewriteCond %{HTTP_COOKIE} !(comment_author|wp\-postpass|w3tc_logged_out|wordpress_logged_in) [NC]
RewriteCond “%{DOCUMENT_ROOT}//wp-content/cache/page_enhanced/%{HTTP_HOST}/%{REQUEST_URI}/_index%{ENV:W3TC_SSL}.html%{ENV:W3TC_ENC}” -F
RewriteRule .* “//wp-content/cache/page_enhanced/%{HTTP_HOST}/%{REQUEST_URI}/_index%{ENV:W3TC_SSL}.html%{ENV:W3TC_ENC}” [L]
</IfModule>
# END W3TC Page Cache core
# Begin cache control #
ExpiresActive on
<FilesMatch “\.(css|png|bmp|ico|gff|js|jpg|jpeg|gif|gcf)$”>
FileETag MTime Size
ExpiresDefault “now plus 240 minutes”
</FilesMatch>

ExpiresDefault “now plus 60 minutes”
ExpiresByType text/html “now plus 60 minutes”
<FilesMatch “\.(htm|html)$”>
FileETag MTime Size
ExpiresDefault “now plus 60 minutes”
</FilesMatch>

# End cache control #

# BEGIN W3TC Browser Cache
<IfModule mod_deflate.c>
<IfModule mod_headers.c>
Header append Vary User-Agent env=!dont-vary
</IfModule>
AddOutputFilterByType DEFLATE text/css text/x-component application/x-javascript application/javascript text/javascript text/x-js text/html text/richtext image/svg+xml text/plain text/xsd text/xsl text/xml image/x-icon application/json
<IfModule mod_mime.c>
# DEFLATE by extension
AddOutputFilter DEFLATE js css htm html xml
</IfModule>
</IfModule>
<FilesMatch “\.(css|htc|js|js2|js3|js4|CSS|HTC|JS|JS2|JS3|JS4)$”>
<IfModule mod_headers.c>
Header set X-Powered-By “W3 Total Cache/0.9.3”
</IfModule>
</FilesMatch>
<FilesMatch “\.(html|htm|rtf|rtx|svg|svgz|txt|xsd|xsl|xml|HTML|HTM|RTF|RTX|SVG|SVGZ|TXT|XSD|XSL|XML)$”>
<IfModule mod_headers.c>
Header set X-Powered-By “W3 Total Cache/0.9.3”
</IfModule>
</FilesMatch>
<FilesMatch “\.(asf|asx|wax|wmv|wmx|avi|bmp|class|divx|doc|docx|eot|exe|gif|gz|gzip|ico|jpg|jpeg|jpe|json|mdb|mid|midi|mov|qt|mp3|m4a|mp4|m4v|mpeg|mpg|mpe|mpp|otf|odb|odc|odf|odg|odp|ods|odt|ogg|pdf|png|pot|pps|ppt|pptx|ra|ram|svg|svgz|swf|tar|tif|tiff|ttf|ttc|wav|wma|wri|xla|xls|xlsx|xlt|xlw|zip|ASF|ASX|WAX|WMV|WMX|AVI|BMP|CLASS|DIVX|DOC|DOCX|EOT|EXE|GIF|GZ|GZIP|ICO|JPG|JPEG|JPE|JSON|MDB|MID|MIDI|MOV|QT|MP3|M4A|MP4|M4V|MPEG|MPG|MPE|MPP|OTF|ODB|ODC|ODF|ODG|ODP|ODS|ODT|OGG|PDF|PNG|POT|PPS|PPT|PPTX|RA|RAM|SVG|SVGZ|SWF|TAR|TIF|TIFF|TTF|TTC|WAV|WMA|WRI|XLA|XLS|XLSX|XLT|XLW|ZIP)$”>
<IfModule mod_headers.c>
Header set X-Powered-By “W3 Total Cache/0.9.3”
</IfModule>
</FilesMatch>
# END W3TC Browser Cache
# BEGIN W3TC Page Cache core
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteCond %{HTTPS} =on
RewriteRule .* – [E=W3TC_SSL:_ssl]
RewriteCond %{SERVER_PORT} =443
RewriteRule .* – [E=W3TC_SSL:_ssl]
RewriteCond %{HTTP:Accept-Encoding} gzip
RewriteRule .* – [E=W3TC_ENC:_gzip]
RewriteCond %{REQUEST_METHOD} !=POST
RewriteCond %{QUERY_STRING} =””
RewriteCond %{REQUEST_URI} \/$
RewriteCond %{HTTP_COOKIE} !(comment_author|wp\-postpass|w3tc_logged_out|wordpress_logged_in) [NC]
RewriteCond “%{DOCUMENT_ROOT}//wp-content/cache/page_enhanced/%{HTTP_HOST}/%{REQUEST_URI}/_index%{ENV:W3TC_SSL}.html%{ENV:W3TC_ENC}” -F
RewriteRule .* “/wp-content/cache/page_enhanced/%{HTTP_HOST}/%{REQUEST_URI}/_index%{ENV:W3TC_SSL}.html%{ENV:W3TC_ENC}” [L]
</IfModule>
# END W3TC Page Cache core
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase //
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . //index.php [L]
</IfModule>
# END WordPress

Thanks Bill. After comparing the two, the differences I’ve noted are:
Root folder – my installation has these extra files:
– Old_home.html
– .wpcli
– .htaccess
– cgi-bin (folder)
– stats (folder)

The downloaded version of wp has a php file called ‘link’ in wp-admin folder that is not there in the installed version. Other than that, everything looks pretty much the same.

I was going to update their website with a new theme, content, pics etc – would it be easier simply to delete the current installation and upload a fresh install and begin again?

I’m not sure if the site has been moved or not, but I don’t think so. I’ve had a look at at the installation via the file manager, but can’t locate anything to do with page location? Is there a specific file name I should be looking for?

Thanks for your reply. The wp-admin page is this https://www.terowie4wdpark.com/wordpress/wp-admin/ – the content of this page is the same as the homepage of the website – there is no dashboard

There is a ‘dashboard’ link in the bottom left under meta – isn’t this supposed to take me to the dashboard where theme changes can be made etc?
clicking on this link only refreshes the page.

Thanks again for your help