ineshp

Hey @sanalkisilik

Thank you so much for the reply. It seems the chatbot has started to work well automatically. I honestly didn’t do any changes. Not sure how, but I am glad it’s working now.

I hope you have a nice day too.

To deploy the chatbot, I used my API key and Session URL.

Although the course states to use the Environmental URL for the Assistant URL field in WordPress, Environmental URL does not appear for me. Instead, I have Service Instance URL and Session URL.

When I tried using the Service Instance URL, I got an error message saying “Please ensure you entered a valid Assistant URL (404)”

When I tried using the Session URL, I got a message saying “Your chatbot has been successfully connected to your WordPress site. Browse your website to see it in action.”

But as mentioned before, once I visit my website, the chatbot is showing:
“Something went wrong. Cannot process your message. Try again later.”

Please help me.

Hello there.
I have the same issue.
Although the thread has been marked as resolved, I don’t see any solutions here. Hence, I have opened a new forum regarding the same issue. Please help me.
Here’s the link to the post I made:https://www.ads-software.com/support/topic/error-in-deployed-chatbot-ibm/#new-topic-0

Kind Regards,
Inesh