informationexperts

Javier ~

Thank you… the 2nd column was the issue.

Where is the donate?

~ Justin

Can you be more specific?

I’m using the same format we’ve always used, and it’s always worked. It shows it’s importing the email but it’s not showing once you go to Users. See below for how the spreadsheet is set up.

https://www.dropbox.com/s/4saeys1wzkzaayo/Screenshot%202016-04-14%2010.38.17.png?dl=0

See these screenshots… it’s showing it’s importing…
https://www.dropbox.com/s/26m4df6iaudq5uh/Screenshot%202016-04-14%2010.25.50.png?dl=0

but then when you view the users, the email is not there…

https://www.dropbox.com/s/i1qxkjj8wsxdlsi/Screenshot%202016-04-14%2010.26.33.png?dl=0

I have checked the format, and it’s the same file we’ve been using we just add the new info.

Javier ~

We’ve been using your plugin for a while on a clients site and it has worked flawlessly. Just recently (within the last few weeks) when we import a CSV formatted the way we always have, the email addresses/field are not being imported.

Do you know what’s wrong or a quick fix for this?