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  • Thread Starter inge12

    (@inge12)

    Thank you for your reply.

    Yes, the site has a lot of posts and pages. After all, it is a busy WordPress site.

    However, it does NOT have a lot of “301 Redirects loops” other than what WordPress itself prescribes. And the memory allocation is just fine – unless your plugin is a really huge memory hog.

    The error for which I was going to use the plugin I fixed in the .htaccess file with a “Redirect 301” command. Based on my experience, I recommend that to others looking for a Redirect solution, since your plugin seems to be just another layer of coding to do exactly that.

    Thread Starter inge12

    (@inge12)

    Thank you for responding. I’m a bit late back to this … life happens ..

    I went through the same thinking process you did. So I clicked on the “fake post.” I got our custom 404 error page telling me there’s no such post. ??

    It seems totally weird. Looks like someone testing out the system …

    Thread Starter inge12

    (@inge12)

    Ok, now I found the option to install “Developer Tools” under the “Settings and Logs” tab and enabled it. It seems that’s what you were referring to.
    It might help if you had written this:

    “Find the “Settings and Logs” tab. Then enable “Dev Tools.” It would have saved considerable time.

    But then, it seems that the options under “Dev Tools” are only open to paid subscribers. I am happy to pay for plugins I find valuable, but so far this plugin has proved to be only time-consuming.
    If I were you, I would enable advanced functions for a short time on the free version to enable us to see whether it’s worth it.

    • This reply was modified 9 months, 2 weeks ago by inge12.
    Thread Starter inge12

    (@inge12)

    You mention “developer console” several times, but I’m not sure about the console to which you’re referring. I’m not a *developer* but a WordPress *user* of your plugin, so I naturally think of the WordPress Admin panel which has no such option.

    Please clarify re “developer console.” (I do have access to CPanel both on my site and the server.) Or is your plugin only suitable for developers??

    Thread Starter inge12

    (@inge12)

    I just tried again to delete Autoloaded options for plugins and themes I deleted some time ago. I select the big red X and I get a blink or so, but nothing appears to happen. The Autoloaded outdated options remain even after selecting the Refresh option.
    It seems that your plugin does not work for what I need and I will have to edit the database directly for options I KNOW are outdated. Such a shame!

    Thread Starter inge12

    (@inge12)

    There was another issue in my initial post: The Wordfence options were marked in red, and the next cell had Wordfence crossed out. If that doesn’t indicate an option that is safe to delete, what *does* it mean? (It is so ironic that that deletion worked, but deleting option for uninstalled plugins did *not* work!!) I would love for this plugin to work as described, but so far, it does NOT!

    Yes, my database was backed up, but the site is active and things change rapidly, so I will restore a backup only as a last resort.

    The “Expert” option is the only one that shows what I want to do. I DID recognize the “wf” entries as Wordfence, but they were marked in red and crossed out, as I mention above.

    Now the same thing happened with a bunch of Litespeed options. But I now know better than to believe what the report from your plugin appears to say. .

    • This reply was modified 9 months, 2 weeks ago by inge12.
    • This reply was modified 9 months, 2 weeks ago by inge12.
    Thread Starter inge12

    (@inge12)

    Yup. Found that too and followed instructions, but it only worked for the *site* admin email address, not for the *Network* Super Admin email address. That’s why I asked here.

    Thread Starter inge12

    (@inge12)

    Thanks, but I read that and tried everything suggested before asking here. The admin_email address for the individual WP sites is now correct because I changed it as instructed:

    1. Under database section, click on the phpMyAdmin icon.
    2. A new page will appear. From the left-hand sidebar, click on your database name.
    3. A list of database tables will be displayed. Click on wp_options.
    4. You will see a new page. Find “admin_email” under “option_name. You will see your current admin email address in the “option_value” column. Click on Edit.

    The problem is that that only changed the admin_email for the individual account, not the super_admin for multisite email. That’s the Network Super_admin email, not the site email. As I said above, I don’t know where to find it to change it.

    Thread Starter inge12

    (@inge12)

    I found another uploads directory – something possibly initiated by WordPress 5.6.1? It is certainly different than the original upload paths: https://ssnet.org/public_html/wp-content/uploads/sites/12/ But I found it specified in WordPress multisite documentation. I thought maybe that’s where the thumbnails regenerator plugin put the thumbnails…. but no luck.

    I changed some settings in the Site Settings:
    WAS
    siteurl https://sabbathissues.org
    home https://sabbathissues.org
    Changed to
    siteurl https://ssnet.org/sabbathissues
    home https://sabbathissues.org

    Well, that didn’t work. The SabbathIssues site still showed up, but the wp-admin URL took me to the ssnet.org (main site) admin pages. So I changed it back to siteurl https://sabbathissues

    Thread Starter inge12

    (@inge12)

    Thank you very much for this! I will work on it.

    [Later] Ouch! That didn’t seem to work. But I think you are correct in that it is a thumbnail issue. Unfortunately, I *lost* some thumbnails after specifying to “Regenerate featured Image thumbnails only.”
    I checked the server to see where they are stored:
    They are not at https://public_html/wp-content/blogs.dir/12/files/2024/02
    They are not in alternate directories I created: https://ssnet.org/public_html/wp-content/sabbathissues/files (no 2024/02 directory there)
    https://ssnet.org/public_html/sabbathissues/files (no 2024/02 directory there)

    There’s another issue with the second instance which I failed to post: https://sabbathissues.org/leauvaa-uta-church-members-continue-meet-sabbaths-opposition/ This post has a different issue re images: The images show up fine in the post. But clicking on the visible images (which should lead to the attachment page) yields a 404 error (Sorry, no such page).

    Am checking on more options. Sure would appreciate more help!

    Thread Starter inge12

    (@inge12)

    @threadi No, the issue is not genuinely resolved. (More below.) I tried the suggestions at https://www.ads-software.com/support/topic/multisite-images-dont-load-due-to-url-change/ because my issue *appears* to be precisely the same.

    I was in the process of switching servers. I was checking sites on the original server to ensure they worked, but images on SabbathIssues.org were missing. There were a number of glitches in the setup, and that’s why I’m just now getting back to this.

    Although most of the images now appear, the issues are not fully fixed, and I have the same issue on another site. A server support person implemented what he called a “band-aid solution.” When I asked what he did, he wrote that he set up a redirect. Since he was going beyond the call of duty in doing this, I didn’t ask for more details. I assumed he set up a redirect in the .htaccess file, but I can’t find it there.

    In fact, I cannot find a redirect re the images anywhere in my WordPress setup.

    I’m thinking that if we can figure out why most, but not all of the images load on this site, perhaps I can fix the other sites with similar problems.

    Keep in mind the following:
    In an earlier attempt to fix the missing images issue, I uploaded 2012 and 2013 images to both the /public_html/wp-content/blogs.dir/12/files directory AND the /public_html/wp-content/sabbathissues/files directories.

    I re-uploaded some images in 2023 and 2024, and they did not show up either.

    Here is a post in which neither the “feature image” nor the main image/banner header show up: https://sabbathissues.org/eden-day-line-theory/ It is still the same issue as before the “band-aid” by server support:

    The images show up in the Media Library as blank boxes. However, they show up perfectly in “Edit” mode inside the library. “Editing” and saving makes no difference re visibility. (The other images magically reappeared after the “band-aid” fix. I think I will have to see if I can get a more precise answer re the fix.)

    If you click the space for the main image (blank on top left), you will see a badly distorted version of the image that belongs there. But it shows up beautifully in the “Edit” mode in the library.

    I tried creating new posts and uploading images, but I get the same results of missing images after I upload an image.

    This post has a different issue re images: The images show up fine in the post. However, the “feature image” that is supposed to show up on the front page does not show up. Furthermore, clicking on the images (which should lead to the attachment page) yields a 404 error.

    I figure that the differences between the posts that show images and those that don’t might offer a clue as to what happened.

    Thread Starter inge12

    (@inge12)

    I found out that the database is intact. I deleted some extra stuff. But my images do now show up with the posts or in the image library, even though they are on the server. I have started a different thread for that purpose.

    Thread Starter inge12

    (@inge12)

    It’s on my own server, but the damage was done months ago, and there are no back-ups that far back.

    Surely there is a manual way to re-connect the data to a database?

    Thread Starter inge12

    (@inge12)

    I finally found the issue:
    I had used WordPress Tool Kit in CPanel to optimize the site before the Admin panel went down. Something must have gone wrong during the process. I just performed the same action again, and now the Dashboard and all editing functions work perfectly.

    For users with CPanel available on their site, it looks like both WordPress Manager and WordPress Toolkit have mature to the place where they are very helpful. (If something appears off, just run the process again and see what happens.)

    Thank you all for your input!

    Thread Starter inge12

    (@inge12)

    Thanks much for your suggestions.

    I did #3 and #4, and those made no difference. The problem is evident to administrators from Florida to Texas to Ohio, Australia, South Africa and Austria. Thus it’s not a browser issue. It doesn’t go away when *all* plugins are deactivated (plugin directory renamed) and a browser with a blank cache.

    Would a re-install of the current version of WordPress not fix #1?
    I re-installed the current version of WordPress from the Admin interface. (Some portions are usable. Unfortunately, it’s not possible to edit files.)
    If such a re-install doesn’t touch some files, I’d like to know where to look …

    Would a re-install of the theme not fix #2?
    I gave the theme author admin access to our site, and he couldn’t find anything wrong. Unfortunately, he couldn’t help much either.

    Right now, I’d be happy for a quick-fix that would allow us to put up a blog post and edit it. I thought https://www.ads-software.com/plugins/user-submitted-posts/ might do it, but I can’t activate it because I cannot edit pages or posts.

    I am really desperate for some help. It’s a very busy blog, and we’re almost out of daily queued posts!!

Viewing 15 replies - 1 through 15 (of 210 total)