Forum Replies Created

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter inode86

    (@inode86)

    Hi, just an update to say that worked and the issue is resolved. thanks for all your help

    Thread Starter inode86

    (@inode86)

    Hi Victoria

    Just tried this and get exact same issue ??

    Thread Starter inode86

    (@inode86)


    ### WordPress Environment ###

    WordPress address (URL): https://embroideryalterations.ie
    Site address (URL): https://embroideryalterations.ie
    WC Version: 5.0.0
    REST API Version: ? 5.0.0
    WC Blocks Version: ? 4.0.0
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 1.9.0
    Log Directory Writable: ?
    WP Version: 5.6.2
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.3.27
    PHP Post Max Size: 256 MB
    PHP Time Limit: 6000
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1g-fips

    SUHOSIN Installed: –
    MySQL Version: 5.7.32-35-log
    Max Upload Size: 640 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

    ### Database ###

    WC Database Version: 5.0.0
    WC Database Prefix: rub_
    Total Database Size: 149.02MB
    Database Data Size: 143.36MB
    Database Index Size: 5.66MB
    rub_woocommerce_sessions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
    rub_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rub_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rub_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    rub_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rub_woocommerce_order_itemmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    rub_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    rub_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rub_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rub_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rub_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rub_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rub_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rub_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rub_actionscheduler_actions: Data: 0.06MB + Index: 0.11MB + Engine InnoDB
    rub_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rub_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rub_actionscheduler_logs: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    rub_cartflows_ca_cart_abandonment: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    rub_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rub_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rub_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rub_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rub_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rub_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    rub_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rub_gf_entry: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rub_gf_entry_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    rub_gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rub_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rub_gf_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rub_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rub_gf_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rub_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rub_mail_bank: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rub_mail_bank_licensing: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rub_mail_bank_logs: Data: 0.19MB + Index: 0.00MB + Engine MyISAM
    rub_mail_bank_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    rub_nm_personalized: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rub_options: Data: 6.42MB + Index: 0.28MB + Engine InnoDB
    rub_postmeta: Data: 130.52MB + Index: 3.03MB + Engine InnoDB
    rub_posts: Data: 4.50MB + Index: 0.44MB + Engine InnoDB
    rub_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rub_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rub_term_relationships: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
    rub_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rub_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    rub_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    rub_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rub_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rub_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rub_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rub_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rub_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rub_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    rub_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    rub_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rub_wc_product_meta_lookup: Data: 0.11MB + Index: 0.16MB + Engine InnoDB
    rub_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rub_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rub_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rub_wpfb_badges: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rub_wpfb_floats: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rub_wpfb_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rub_wpfb_getapps_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rub_wpfb_gettwitter_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rub_wpfb_nofitifcation_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rub_wpfb_post_templates: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rub_wpfb_reviewfunnel: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rub_wpfb_reviews: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rub_wpfb_total_averages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rub_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rub_yith_wc_stripe_blacklist: Data: 0.02MB + Index: 0.05MB + Engine InnoDB

    ### Post Type Counts ###

    astra_adv_header: 1
    astra-advanced-hook: 10
    attachment: 533
    bsf-sidebar: 1
    custom_css: 7
    customize_changeset: 1
    fl-builder-template: 39
    fl-theme-layout: 15
    nav_menu_item: 28
    page: 22
    post: 9
    product: 212
    product_variation: 1177
    revision: 780
    shop_order: 9
    shop_order_refund: 3
    wpfeedback: 3

    ### Security ###

    Secure connection (HTTPS): ?
    Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
    Hide errors from visitors: ?

    ### Active Plugins (32) ###

    ManageWP – Worker: by GoDaddy – 4.9.8
    Gravity Forms: by Gravity Forms – 2.4.23
    All-in-One WP Migration Unlimited Extension: by ServMask – 2.38
    All-in-One WP Migration: by ServMask – 7.38
    Astra Pro: by Brainstorm Force – 3.1.0
    Astra Widgets: by Brainstorm Force – 1.2.7
    Beaver Builder Plugin (Agency Version): by The Beaver Builder Team – 2.4.2.2
    Beaver Themer: by The Beaver Builder Team – 1.3.3
    Ultimate Addons for Beaver Builder: by Brainstorm Force – 1.30.2
    PowerPack for Beaver Builder: by IdeaBox Creations – 2.12.4
    GDPR Cookie Consent: by WebToffee – 2.0.0
    Download Plugin: by metagauss – 1.5.3
    Duplicate Page: by mndpsingh287 – 4.3
    Facebook for WooCommerce: by Facebook – 2.3.2
    Social Reviews & Recommendations: by RichPlugins – 1.7.3
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.4
    Sidebar Manager: by Brainstorm Force – 1.1.6
    User Switching: by John Blackbourn & contributors – 1.5.6
    Video User Manuals: by Video User Manuals Pty Ltd – 2.5.10
    White Label CMS: by https://www.videousermanuals.com – 2.2.2
    WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.11
    WooCommerce TM Extra Product Options: by themeComplete – 4.6.9.4
    WooCommerce Variation Swatches and Photos: by Element Stark – 3.1.3
    WooCommerce: by Automattic – 5.0.0
    WP File Manager: by mndpsingh287 – 7.1
    Mail Bank Pro Edition: by Tech Banker – 4.1.7
    WP Review Slider Pro (Premium): by LJ Apps – 11.0.9.5
    Smart Image Resize PRO: by Nabil Lemsieh – 1.4.8
    YITH WooCommerce Order Tracking Premium: by YITH – 1.6.8
    YITH WooCommerce PDF Invoice and Shipping List Premium: by YITH – 2.0.18
    YITH WooCommerce Request A Quote Premium: by YITH – 2.4.2
    YITH WooCommerce Stripe Premium: by YITH – 2.1.1

    ### Inactive Plugins (11) ###

    Akismet Anti-Spam: by Automattic – 4.1.9
    Atarim – Client Interface Plugin: by Atarim – 2.0.1
    Beaver Builder Mega Menu: by https://bbmegamenu.com – 1.0.5
    Breeze: by Cloudways – 1.1.9
    Hello Dolly: by Matt Mullenweg – 1.7.2
    PPOM Addon: Image DropDown: by N-Media – 1.3
    PPOM for WooCommerce by N-MEDIA: by Najeeb Ahmad – 21.2
    Premium Starter Templates: by Brainstorm Force – 2.0.0
    SG Optimizer: by SiteGround – 5.7.16
    WordPress Starter: by SiteGround – 1.1.2
    YITH WooCommerce Added to Cart Popup Premium: by YITH – 1.6.4

    ### Must Use Plugins (1) ###

    ManageWP – Worker Loader: by GoDaddy –

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: .
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –

    ### WC Pages ###

    Shop base: #5708 – /shop
    Cart: #5710 – /cart
    Checkout: #5712 – /checkout
    My account: #5714 – /my-account
    Terms and conditions: ? Page not set

    ### Theme ###

    Name: The Silk Label
    Version: 1.0.0
    Author URL: https://www.aidanspence.ie
    Child Theme: ?
    Parent Theme Name: Astra
    Parent Theme Version: 3.1.1 – 3.1.2 is available
    Parent Theme Author URL: https://wpastra.com/about/
    WooCommerce Support: ?

    ### Templates ###

    Overrides: /home/customer/www/embroideryalterations.ie/public_html/wp-content/plugins/woocommerce-tm-extra-product-options/templates/cart/cart-item-data.php

    ### Action Scheduler ###

    Complete: 111
    Oldest: 2021-02-15 12:52:21 +0000
    Newest: 2021-03-09 15:22:19 +0000

    It is strange, I’ve used plugin lots of times on very similar site setups.
    I do not have that pixel plugin installed.

    let me know if you want access to site backend

    thanks for the speedy reply

    Thread Starter inode86

    (@inode86)

    Figured it out

    .testimonialswidget_testimonials3 {
    background-image: linear-gradient(to bottom right, #FFEF87 0%, #EFEFEF 100%);
    }
    Thread Starter inode86

    (@inode86)

    Yeah it turned out it was lightbox that was causing the problem. Disabled that and added another plugin for gallery effects.

Viewing 5 replies - 1 through 5 (of 5 total)