inode86

Hi, just an update to say that worked and the issue is resolved. thanks for all your help

Hi Victoria

Just tried this and get exact same issue ??

### WordPress Environment ###

WordPress address (URL): https://embroideryalterations.ie
Site address (URL): https://embroideryalterations.ie
WC Version: 5.0.0
REST API Version: ? 5.0.0
WC Blocks Version: ? 4.0.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.9.0
Log Directory Writable: ?
WP Version: 5.6.2
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.27
PHP Post Max Size: 256 MB
PHP Time Limit: 6000
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1g-fips

SUHOSIN Installed: –
MySQL Version: 5.7.32-35-log
Max Upload Size: 640 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.0.0
WC Database Prefix: rub_
Total Database Size: 149.02MB
Database Data Size: 143.36MB
Database Index Size: 5.66MB
rub_woocommerce_sessions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
rub_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rub_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rub_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
rub_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rub_woocommerce_order_itemmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
rub_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
rub_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rub_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
rub_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rub_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
rub_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rub_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rub_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rub_actionscheduler_actions: Data: 0.06MB + Index: 0.11MB + Engine InnoDB
rub_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rub_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rub_actionscheduler_logs: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
rub_cartflows_ca_cart_abandonment: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
rub_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rub_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
rub_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rub_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
rub_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rub_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
rub_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rub_gf_entry: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rub_gf_entry_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
rub_gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rub_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
rub_gf_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
rub_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rub_gf_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rub_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rub_mail_bank: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
rub_mail_bank_licensing: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
rub_mail_bank_logs: Data: 0.19MB + Index: 0.00MB + Engine MyISAM
rub_mail_bank_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
rub_nm_personalized: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
rub_options: Data: 6.42MB + Index: 0.28MB + Engine InnoDB
rub_postmeta: Data: 130.52MB + Index: 3.03MB + Engine InnoDB
rub_posts: Data: 4.50MB + Index: 0.44MB + Engine InnoDB
rub_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rub_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rub_term_relationships: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
rub_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rub_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
rub_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
rub_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
rub_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rub_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
rub_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rub_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rub_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rub_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
rub_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
rub_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rub_wc_product_meta_lookup: Data: 0.11MB + Index: 0.16MB + Engine InnoDB
rub_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
rub_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rub_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rub_wpfb_badges: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rub_wpfb_floats: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rub_wpfb_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rub_wpfb_getapps_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rub_wpfb_gettwitter_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rub_wpfb_nofitifcation_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rub_wpfb_post_templates: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rub_wpfb_reviewfunnel: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rub_wpfb_reviews: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rub_wpfb_total_averages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rub_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
rub_yith_wc_stripe_blacklist: Data: 0.02MB + Index: 0.05MB + Engine InnoDB

### Post Type Counts ###

astra_adv_header: 1
astra-advanced-hook: 10
attachment: 533
bsf-sidebar: 1
custom_css: 7
customize_changeset: 1
fl-builder-template: 39
fl-theme-layout: 15
nav_menu_item: 28
page: 22
post: 9
product: 212
product_variation: 1177
revision: 780
shop_order: 9
shop_order_refund: 3
wpfeedback: 3

### Security ###

Secure connection (HTTPS): ?
Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
Hide errors from visitors: ?

### Active Plugins (32) ###

ManageWP – Worker: by GoDaddy – 4.9.8
Gravity Forms: by Gravity Forms – 2.4.23
All-in-One WP Migration Unlimited Extension: by ServMask – 2.38
All-in-One WP Migration: by ServMask – 7.38
Astra Pro: by Brainstorm Force – 3.1.0
Astra Widgets: by Brainstorm Force – 1.2.7
Beaver Builder Plugin (Agency Version): by The Beaver Builder Team – 2.4.2.2
Beaver Themer: by The Beaver Builder Team – 1.3.3
Ultimate Addons for Beaver Builder: by Brainstorm Force – 1.30.2
PowerPack for Beaver Builder: by IdeaBox Creations – 2.12.4
GDPR Cookie Consent: by WebToffee – 2.0.0
Download Plugin: by metagauss – 1.5.3
Duplicate Page: by mndpsingh287 – 4.3
Facebook for WooCommerce: by Facebook – 2.3.2
Social Reviews & Recommendations: by RichPlugins – 1.7.3
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.4
Sidebar Manager: by Brainstorm Force – 1.1.6
User Switching: by John Blackbourn & contributors – 1.5.6
Video User Manuals: by Video User Manuals Pty Ltd – 2.5.10
White Label CMS: by https://www.videousermanuals.com – 2.2.2
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.11
WooCommerce TM Extra Product Options: by themeComplete – 4.6.9.4
WooCommerce Variation Swatches and Photos: by Element Stark – 3.1.3
WooCommerce: by Automattic – 5.0.0
WP File Manager: by mndpsingh287 – 7.1
Mail Bank Pro Edition: by Tech Banker – 4.1.7
WP Review Slider Pro (Premium): by LJ Apps – 11.0.9.5
Smart Image Resize PRO: by Nabil Lemsieh – 1.4.8
YITH WooCommerce Order Tracking Premium: by YITH – 1.6.8
YITH WooCommerce PDF Invoice and Shipping List Premium: by YITH – 2.0.18
YITH WooCommerce Request A Quote Premium: by YITH – 2.4.2
YITH WooCommerce Stripe Premium: by YITH – 2.1.1

### Inactive Plugins (11) ###

Akismet Anti-Spam: by Automattic – 4.1.9
Atarim – Client Interface Plugin: by Atarim – 2.0.1
Beaver Builder Mega Menu: by https://bbmegamenu.com – 1.0.5
Breeze: by Cloudways – 1.1.9
Hello Dolly: by Matt Mullenweg – 1.7.2
PPOM Addon: Image DropDown: by N-Media – 1.3
PPOM for WooCommerce by N-MEDIA: by Najeeb Ahmad – 21.2
Premium Starter Templates: by Brainstorm Force – 2.0.0
SG Optimizer: by SiteGround – 5.7.16
WordPress Starter: by SiteGround – 1.1.2
YITH WooCommerce Added to Cart Popup Premium: by YITH – 1.6.4

### Must Use Plugins (1) ###

ManageWP – Worker Loader: by GoDaddy –

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #5708 – /shop
Cart: #5710 – /cart
Checkout: #5712 – /checkout
My account: #5714 – /my-account
Terms and conditions: ? Page not set

### Theme ###

Name: The Silk Label
Version: 1.0.0
Author URL: https://www.aidanspence.ie
Child Theme: ?
Parent Theme Name: Astra
Parent Theme Version: 3.1.1 – 3.1.2 is available
Parent Theme Author URL: https://wpastra.com/about/
WooCommerce Support: ?

### Templates ###

Overrides: /home/customer/www/embroideryalterations.ie/public_html/wp-content/plugins/woocommerce-tm-extra-product-options/templates/cart/cart-item-data.php

### Action Scheduler ###

Complete: 111
Oldest: 2021-02-15 12:52:21 +0000
Newest: 2021-03-09 15:22:19 +0000

It is strange, I’ve used plugin lots of times on very similar site setups.
I do not have that pixel plugin installed.

let me know if you want access to site backend

thanks for the speedy reply

Figured it out

.testimonialswidget_testimonials3 {
background-image: linear-gradient(to bottom right, #FFEF87 0%, #EFEFEF 100%);
}

Yeah it turned out it was lightbox that was causing the problem. Disabled that and added another plugin for gallery effects.