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This may help with the problem skitpappa121 experienced:

In my first attempt to implement this fix, I crashed my site. I went back into the file and found that I had entered an incorrect character. I fixed that typo, and all was good. I’m guessing that probably any typo at the start or end of any command in that file might crash your site.

I also want to add most heartfelt thanks for this fix.

Thank you very much for your reply. Yes, I am very pleased.

Amir asked me to change my review. It appears that the system isn’t allowing me to do that. However, if the issue has been resolved, then my review is no longer relevant, and the plugin should be considered on its present merits.

Either you don’t know what you’re talking about or you’re hiding a serious flaw. The first step in the customization process says to do a design and that it affects the WHOLE WEBSITE. GO LOOK AT IT AND TELL ME IT SAYS SOMETHING DIFFERENT. It gives the alternative of choosing one of the themes below. GO LOOK AT IT. It doesn’t include the theme I have, OceanWP. Also, I have done many customizations changing the stock look of OceanWP.

Installing Woocommerce and clicking on that design choice took away paragraph indentations from nearly a hundred web pages. It changed line heights of all the text. It randomly changed headline sizes, making some of them bigger and leaving others.

When I deinstalled Woocommerce, it left the damage behind. I have spent nearly a year’s time over the past few years designing a superior way to read lengthy text online. It was a beautiful design for long text passages. Now it’s screwed up, and I’m hoping to get it back with a restore.

I can well understand why you would not want people to know about this. I don’t need your help. Woocommerce will never go on any of my websites in the future.

Wow! Your answer is that you DELIBERATELY install this crap and make it hard to remove in order to promote your products. And the unwary website owner has to find your video in order to figure out how to get rid of it?

Ho-lee doo-doo! This is not acceptable behavior. WordPress is a huge universe, and your video is just another teeny Higgs Boson floating somewhere off in the ether.

Watch and see whether I ever install something from you.

Your instructions are about as clear as dried creek mud.

One of my professions (other than being a multiple-award-winning writer with 51 years’ experience) is teaching people how to write clearly and effectively.

So first, here’s a tip about how to use the English language: Don’t run sentences together like this:

“You will have to create the menu first from “Add New Menu” where you have to configure menu element from “Menu Structure” tab and menu template and position from “Display Setting” tab which you will need to store separately.”

Second tip: In WordPress, you must ALWAYS say where the buttons are. I can’t tell from the above whether you are writing about buttons and options exclusive to your plugin, or whether you mean buttons in the standard customizer. Wherever they are, I spend a good 45 minutes going back and forth between the customizer and your plugin’s page looking for what to do next, and could not find them.

Third tip: one of the truly stupidest things programmers do — and I see this all the time — is assuming that just because they know how to configure their own work, it is obvious to everyone. Your instructions are a vivid example of that sort of stupidity.

I’m a genius at the use of the English language (and I can prove it with objective test results). Yet, I could not figure out what to do next with the screens you presented. Neither could the support person on “chat.” What does that tell you? It should tell you that you need someone with a better command of language to write or at least vet your instructions for you.

Back in 1996, when I built my first interactive website, I spent many, many hours working on the few interactive screens to make sure that a visitor would clearly understand them. This human-interface part took a lot more hours than the technical side. The most crucial stage of software development is figuring out where the human eye goes next and where the human mind goes next.

In closing: Yes, of course, it’s a “simple procedure” — if you’re the designer or if you have done it 20 times. Otherwise, it is not. Wake up, redesign your screens with simpler sets of choices (a series of screens with “Choice A” and “Choice B” is very common among smart developers, for example), and never lecture your elders again, kid.

I think your response to Sourabh is both very wise and very kind.

I came to the conclusion that the problem which led me to post the question Sourabh replied to was exactly what you mentioned — some conflict or custom code issue. Since I was just starting out with the main menu, it was fairly easy to just go to a generic theme, choose the “canvas” page in Elementor, and rebuild the little bit I had already done. It took minutes. I might have spent days trying to figure out a custom code conflict, or maybe never would have.

Please keep posting your sensible and helpful comments. I use the paid version of Elementor, and I like it a lot more than the two previous page builders I have used.

Thank you or your honest opinion. I’m a bit surprised that it is so negative. I see that Elementor has 643 5-star reviews and 19 4-star reviews, and only 19 1-star and 6 two-star reviews. So your experience with them seems to be unusual.

Please ignore. I seem to have solved the problem by dumping Astra and using the generic Twenty-Seventeen theme. That changed all the pages to Twenty-Seventeen default, but I just changed them to Elementor canvas pages, and everything seems to work.

I don’t know whether others have run into issues like this, but it appears that the recommended Astra theme was actually getting in the way of Elementor. Or that I had done some configuration thing to set the two of them fighting.