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Hi Bob,

This is noted, thank you for the prompt response. ??

Good day @wfpeter

It’s been a month with no word from you or your team. I’ve already done and sent everything you asked for. Do you still need anything from our end? We’d really like to have this resolved.

Thank you.

Hi Peter,

I don’t think there was any other backup plugins that were running at the same time — I tried running the scan a few times at different times throughout the day and it was taking a long time for all runs and if it was a plugin that was running at the same time, it’s a little odd if it happened during all the times I was running the scan? Though I inherited the site so I’m not really sure which plugins would cause this. I can investigate the plugins further but I also just sent the Diagnostics report, kindly check as well for me so that if there’s anything you notice, you can let me know.

Thank you.