interactivegeomaps
Forum Replies Created
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Forum: Reviews
In reply to: [MapGeo - Interactive Geo Maps] Support not responsive for a weekHello Tauras, we can confirm it appears some of our responses have not been received most probably. We resent a response today, kindly double check
Forum: Plugins
In reply to: [MapGeo - Interactive Geo Maps] Lightbox don’t open anymoreGreetings, please send your support request through our website, that way we can verify and not share your information in the public area. thank you
Forum: Plugins
In reply to: [MapGeo - Interactive Geo Maps] Map not displayingHello,
Thank you for your patience and understanding regarding the recent issues with our API maps integration. We are pleased to inform you that the situation has been resolved.
The amCharts API, which is utilized by MapGeo, experienced a temporary disruption due to a DDoS attack. We are happy to report that the plugin is now fully operational again.
Please let us know if you encounter any further issues or have any additional questions.
Best regards, MapGeo Team
Forum: Plugins
In reply to: [MapGeo - Interactive Geo Maps] Lightbox don’t open anymoreHello,
Thank you for your patience and understanding regarding the recent issues with our API maps integration. We are pleased to inform you that the situation has been resolved.
The amCharts API, which is utilized by MapGeo, experienced a temporary disruption due to a DDoS attack. We are happy to report that the plugin is now fully operational again.
Please let us know if you encounter any further issues or have any additional questions.
Best regards, MapGeo Team
Forum: Plugins
In reply to: [MapGeo - Interactive Geo Maps] amCharts DDoSSince version 1.4.7 it’s possible to self-host the amcharts library, to avoid using their CDN to fetch the necessary files.
By default the plugin does not include the maps library and amcharts core files, since they take more than 100mb.Using PRO Version
If you’re using the Pro version, you need to follow these steps:Download Amcharts4 Library and Geodata Files
You will need to visit amcharts.com/download-v4 and download both Amcharts 4 and Amcharts 4 Geodata zip files.
Upload to your server
You will need to upload the contents of each zip file into a folder in your server/website. You will need to use FTP or other method. The contents should be unzipped. You should end up with the following structure:https://mysite.com/amcharts/amcharts4
https://mysite.com/amcharts/geodataSet the URLOnce you have the files online on your website, in the settings page of the plugin, in the amcharts tab, you can add the full URL to the folder where you placed the files:
After you save the settings, your maps should fetch the necessary files using the new URL path.Using Free Version
Currently this is not possible to do in the free version.
Forum: Reviews
In reply to: [MapGeo - Interactive Geo Maps] Good optionsHello
Thank you for reaching out, sorry for the trouble. Unfortunately amcharts, the API maps integration utilized by Mapgeo is currently mitigating a DDos attack. We will continue to monitor the situation, please be rest assured we will get the plugin back up and running as soon as possible.
Best regards. MapGeo
Forum: Plugins
In reply to: [MapGeo - Interactive Geo Maps] ERR_BLOCKED_BY_RESPONSE.NotSameOriginHello
Thank you for reaching out, sorry for the trouble. Our team is currently working on the fix as we speak. We apologize for the downtime, please be rest assured we will get the plugin back up and running as soon as possible.
Best regards. MapGeo
Forum: Plugins
In reply to: [MapGeo - Interactive Geo Maps] AUTO FOCUS OR AUTO SCROLLGreeting Buxo,
Some users have reported that the page jumps or scrolls down a little bit when a region or marker is clicked.
In the reported cases we have narrowed down the issue to a particular CSS rule from Elementor and to workaround it, try adding this to the custom CSS field of your map or your page:@media (min-width:1025px) { #elementor-device-mode:after { content: “” !important;
Forum: Plugins
In reply to: [MapGeo - Interactive Geo Maps] Not showing map with ElementorHello Nikolavasic, greatly appreciate the feedback, have a good day
Hello Ronaldom, thank you for this useful information, greatly appreciated
Forum: Plugins
In reply to: [MapGeo - Interactive Geo Maps] Issue with Map Representation of DokdoHello Juno,
Thank you for bringing this to our attention, yes we do understand that some of the maps are outdated. Our team will be working on updating/upgrading from amcharts 4 to 5 later this year to address this concern.
Forum: Reviews
In reply to: [MapGeo - Interactive Geo Maps] Versatile – Outstanding Map SolutionGreatly appreciate the awesome feedback! Our team is thankful for the positive feedback
Forum: Plugins
In reply to: [MapGeo - Interactive Geo Maps] how to move tooltip on hover to the leftgreetings, may I verify if you mean display content to the left? You may view our documentation guide about this here: https://intercom.help/mapgeo/en/articles/8914119-pro-how-to-display-content-below-or-next-to-the-map
Forum: Reviews
In reply to: [MapGeo - Interactive Geo Maps] A bit of a learning curve, but great supportThank you for the awesome feedback, this is greatly appreciated!
Forum: Plugins
In reply to: [MapGeo - Interactive Geo Maps] Map zooming out bugging on mobile devicesPlease provide your email address. Thank you