interactivegeomaps

Thank you for the feedback, greatly appreciated

Hello, we responded to your email to support. We’ll discuss there further to keep your information private.

Hello, unfortunately this is not achievable as setting the center coordinates for the viewport settings to center in on Asia would look like this. Sorry for the limitation

• it appears the image share is not currently working.

• This reply was modified 3 months, 3 weeks ago by interactivegeomaps.
• This reply was modified 3 months, 3 weeks ago by interactivegeomaps.

Hello wkasting,

Our team is currently looking into this, we previously attempted to mirror this however was not successful in doing so. We will attempt to try again today

Hello, thank you for your interest greatly appreciated. As of the moment, the free version has the same available maps and projections for the PRO version. Have you tested different projections or used a center zoom?

• You’re able to see the map on desktop but not on mobile or vice-versa?

This is a common issue when using page builders and using different containers for desktop and for mobile. Using this approach you might end up repeating the same map shortcode twice on the page, once for mobile and another for desktop. Since it’s the same shortcode, only the first one will render properly. The solution is to set the container with the map to be used on all scenarios, so that you don’t need to repeat the shortcode. Another approach would be to clone your map so you have 2 different shortcodes. The important thing to remember is that a shortcode for a unique map ID can only render once per page. You can have multiple maps if they have different IDs.Incorrect Visual Settings Values

• The map preview doesn’t display correctly
• You have values in the Visual Settings > Viewport Settings

If you have values to change the initial zoom and center, in the viewport settings, it’s possible they are wrong and affecting the visuals of the map. Delete those values to double check if that’s the source of the issue.

Hello Everyone,

Kindly send a support ticket through https://interactivegeomaps.com/. That way we can validate and address the concerns one by one.

Best regards

Hello, there are several ways to fix.

Content missing at the end of tooltip

Try adding the following to the custom css field:.imapsInnerTooltip{ white-space:nowrap !important; }

OR.imapsInnerTooltip:after { padding:2px; content:’_’; color:#FFF; }

OR/* Setting a fixed height */ .map_wrapper foreignObject div { max-width: 200px !important; min-height: 60px !important; white-space: normal !important; display: flex !important; justify-content: center; /* align horizontal */ align-items: center; /* align vertical */ }

Greatly appreciate the feedback! Best regards

Hello regedy1,

We apologize for the negative experience and will focus on building a better plugin in the future versions to come. Thank you for the feedback

Although the map can’t automatically connect to other elements on the page, we can create custom code to trigger events outside the map. In this case we’ll explain how to trigger a click on a button created with Elementor when a region or marker is clicked. This could be used, for example, to open an Elementor Popup, that gets triggered by the button.

When creating your button, the important thing is that it contains a unique ID, like the screenshot shows.

Your button can do whatever you need it to do. A common use case is that the button will open a Popup created by Elementor. You need to setup your button accordingly. You can also hide the button if needed, but it needs to exist on the page and have a unique ID, so we can identify it when the time to trigger the click comes.

This button needs to exist on the same page of your map.

Once you have your button or buttons created, you can edit your map. You’ll need to place the button ID in the ‘Action Content’ field of your region or marker, with the following format:a#myUSbutton

OR#myUSbutton

Like in this screenshot below:

If you have other buttons for different markers or regions, you should do the same for the others.

The second step will be to set the click action to ‘Custom’ so we can add our custom code:

The code to be used is the following://we set a timeout just in case
setTimeout(function(){
let selector = data.content;
let link = document.querySelector(selector);
link.click();
},350);

Now when you add this map to the same page of the button, when the region or marker is clicked, it should trigger a click event also in that button, triggering the event associated with that button.

Hello, can you send a ticket to our email at [email protected] along with the screenshots. Thank you

Hello, please complete purchase from this link: https://interactivegeomaps.com/pricing/

Hi Michael,

As communicated on our platform support, we have sent screenshots that we have been responding to your emails, however there appears to be a email filter issue on your end. Sorry for this

Hello Phil,

We responded to your email ticket.