interactivegeomaps

Hello,

Kindly reach out to our support, we will need to verify the url where the map is published and perform some screenshot sharing if necessary.

Hello,

Kindly reach out to our support team to validate and check your map settings

Hello, Americas it not yet part of the map locations database unfortunately. Sorry for the limitation

Repeating Shortcodes on the Same Page

• You’re able to see the map on desktop but not on mobile or vice-versa?

This is a common issue when using page builders and using different containers for desktop and for mobile. Using this approach you might end up repeating the same map shortcode twice on the page, once for mobile and another for desktop. Since it’s the same shortcode, only the first one will render properly. The solution is to set the container with the map to be used on all scenarios, so that you don’t need to repeat the shortcode. Another approach would be to clone your map so you have 2 different shortcodes. The important thing to remember is that a shortcode for a unique map ID can only render once per page. You can have multiple maps if they have different IDs.Incorrect Visual Settings Values

• The map preview doesn’t display correctly
• You have values in the Visual Settings > Viewport Settings

If you have values to change the initial zoom and center, in the viewport settings, it’s possible they are wrong and affecting the visuals of the map. Delete those values to double check if that’s the source of the issue.

Hello. This usually appears when there is an incompatible plugin or feature on your WP site. We would need to check this further, kindly email us through support to better assist you

Hello Anita, we encountered a bug which has now been fixed. In case you need additional support kindly reach out to our support directly through our website to be properly assisted and avoid divulging your information publicly. Thank you

Hello, may I confirm if you have the PRO settings? kindly message our support team through our website to look into this further.

Best Regards

Hello,

This would have to be manually done. For instance, add all of Spains Regions, then set map settings to “Only Include Active Regions” to on.

Hello, please refer to this lnk: https://app.intercom.com/a/apps/f4ty58ev/articles/articles/8948500/show

Thank you

Hello,

Thank you for reaching out, this inquiry is out of scope and a custom function. We would not be able to provide assistance for this query.

Best Regards.

Hello, it would be difficult to diagnose without the Google Sheet view and the webpage where the map is posted. Sorry for the limitation. https://intercom.help/mapgeo/en/articles/8948492-pro-how-to-populate-map-with-data-from-google-spreadsheet – please refer to this guide

Hello mdjbutton, yes this is possible however you would need to add the regions manually. Afterwards, when you publish it, it will provide the map id shortcode. Best Regards. James

Hello David, I think our default settings so far are great based on the general feedback and reviews ?? But who knows, you might be able to create a better plugin. In regards to your question though, you can easily navigate through this by setting the heading to the “Regions” tab and updating the “Empty Color” field to a color of your preference. Continue doing great things David

• This reply was modified 10 months, 4 weeks ago by interactivegeomaps.
• This reply was modified 10 months, 4 weeks ago by interactivegeomaps.

This would require custom work, the plugin alone can only display content outside the map (below or next, not both).

They would need access to your WordPress Dashboard and you would not be able to control what map settings they can only modify or add.?