Peter M.

Hi,

My apologies for the late reply. Here is the screenshot of the original order:

https://snipboard.io/VjBmla.jpg

The dummy order is not an actual order (ie, it does not appear in the Orders list), the system just created and used that order ID for the refund.

Here is the status report. Any suggestions would be greatly appreciated.

WordPress Environment

WordPress address (URL): https://www.emuridge.com.au
Site address (URL): https://www.emuridge.com.au
WC Version: 7.5.1
REST API Version: ? 7.5.1
WC Blocks Version: ? 9.6.6
Action Scheduler Version: ? 3.5.4
Log Directory Writable: ?
WP Version: 6.2.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: –
Language: en_AU
External object cache: –

Server Environment

Server Info: LiteSpeed
PHP Version: 7.4.33
PHP Post Max Size: 128 MB
PHP Time Limit: 300
PHP Max Input Vars: 3000
cURL Version: 7.87.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.6.13-MariaDB
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

Database

WC Database Version: 7.5.1
WC Database Prefix: wp_
Total Database Size: 1022.10MB
Database Data Size: 577.23MB
Database Index Size: 444.87MB
wp_woocommerce_sessions: Data: 2.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 7.52MB + Index: 2.52MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 49.58MB + Index: 46.16MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
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wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 10.02MB + Index: 15.28MB + Engine InnoDB
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wp_postmeta: Data: 332.58MB + Index: 283.53MB + Engine InnoDB
wp_posts: Data: 35.38MB + Index: 13.31MB + Engine InnoDB
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wp_wc_admin_notes: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
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wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yydev_comments_subscribe: Data: 0.05MB + Index: 0.00MB + Engine InnoDB

Post Type Counts

aiosrs-schema: 3
attachment: 2895
booking_slot_freez: 5
custom_css: 3
customize_changeset: 3
fl-builder-template: 22
fl-theme-layout: 9
iwp_log: 446
mc4wp-form: 1
nav_menu_item: 132
oembed_cache: 13
page: 31
popup: 1
popup_theme: 6
post: 581
product: 264
product_variation: 716
revision: 598
seopress_404: 9
seopress_bot: 23
shop_coupon: 68
shop_order: 19827
shop_order_refund: 172

Security

Secure connection (HTTPS): ?
Hide errors from visitors: ?

Active Plugins (49)

InfiniteWP - Client: by Revmakx – 1.11.1
Address Autocomplete: by HighAddons – 1.0.6
Ajax Search Lite: by Ernest Marcinko – 4.11.2
Analytics Insights for Google Analytics 4 (AIWP): by DeConf – 5.8.6
Antispam Bee: by pluginkollektiv – 2.11.3
ELEX WooCommerce Australia Post Shipping With Tracking: by ELEXtensions – 3.1.4
Autoptimize: by Frank Goossens (futtta) – 3.1.7
Beaver Builder Plugin (Pro Version): by The Beaver Builder Team – 2.6.3.3
Beaver Themer: by The Beaver Builder Team – 1.4.5.1
PowerPack for Beaver Builder: by IdeaBox Creations – 2.30.0
Beaver Builder Mega Menu: by https://bbmegamenu.com – 1.4.6
Classic Editor: by WordPress Contributors – 1.6.3
YYDevelopment - Subscribe To Comments Checkbox: by YYDevelopment – 1.2.3
Custom Site Functions: by Peter Monk – 1.3
Facebook for WooCommerce: by Facebook – 3.0.23
Flexible Checkout Fields PRO: by WP Desk – 3.5.4
Flexible Checkout Fields: by WP Desk – 3.5.7
FluentSMTP: by FluentSMTP & WPManageNinja Team – 2.2.4
Fluent Forms: by Contact Form - WPManageNinja LLC – 4.3.25
Fluent Forms Pro Add On Pack: by Fluent Forms – 4.3.23
Imsanity: by Exactly WWW – 2.8.2
Index WP MySQL For Speed: by Oliver Jones
Rick James – 1.4.12

Kadence WooCommerce Email Designer: by Kadence WP – 1.5.10
Klaviyo: by Klaviyo
Inc. – 3.0.12

Lara's Google Analytics (GA4) - Pro: by XtraOrbit Web Development SRL – 4.0.1
LiteSpeed Cache: by LiteSpeed Technologies – 5.3.3
Meta pixel for WordPress: by Facebook – 3.0.10
Bookings and Appointments For WooCommerce Premium: by PluginHive – 3.2.9
Post Types Order: by Nsp Code – 2.0.5
Advanced Editor Tools: by Automattic – 5.9.0
UpdraftPlus - Backup/Restore: by UpdraftPlus.com
DavidAnderson – 1.23.3

Advanced Order Export For WooCommerce: by AlgolPlus – 3.4.0
WooCommerce Stripe Gateway: by WooCommerce – 7.3.0
WooCommerce Google Analytics Integration: by WooCommerce – 1.8.1
WooCommerce PayPal Payments: by WooCommerce – 2.0.4
WooCommerce Simply Order Export Add-on: by Ankit Gade – 3.4
WooCommerce Simply Order Export: by Ankit Gade – 3.0.13
WooCommerce Wholesale Prices Premium: by Rymera Web Co – 1.30.1.1
WooCommerce Wholesale Prices: by Rymera Web Co – 2.1.6.2
WooCommerce: by Automattic – 7.5.1 (update to version 7.7.0 is available)
WooPack for Beaver Builder: by Team IdeaBox - Beaver Addons – 1.5.2
Wordfence Security: by Wordfence – 7.9.2
Perfect Images (Media Replace ? Generate Thumbnails ? Image Sizes ? Optimize ? HighDPI): by Jordy Meow – 6.4.2
WP Rollback: by GiveWP.com – 1.7.3
Schema Pro: by Brainstorm Force – 2.7.7
SEOPress PRO: by The SEO Guys at SEOPress – 6.5
SEOPress: by The SEO Guys at SEOPress – 6.5.0.3
WP YouTube Lyte: by Frank Goossens (futtta) – 1.7.22
WPForms Lite: by WPForms – 1.8.1.2

Inactive Plugins (8)

Active Users: by Inveress Web Development – 0.1.3
All in One SEO: by All in One SEO Team – 4.3.7
Find Posts Using Attachment: by Sergey Biryukov – 1.0
User Switching: by John Blackbourn & contributors – 1.7.0
WooCommerce Australia Post Shipping: by WooCommerce – 2.4.32 (update to version 2.5.1 is available)
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3
Woo Manage Fraud Orders: by Prasidhda Malla – 2.6.1
WP-Optimize - Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.2.15

Dropin Plugins (1)

maintenance.php: maintenance.php

Must Use Plugins (2)

Index WP MySQL For Speed Upgrade Filter for mu-plugins.: by – 1.4.10
InfiniteWP - Client Loader: by Revmakx – 1.0.1

Settings

API Enabled: ?
Force SSL: –
Currency: AUD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
phive_booking (phive_booking)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: #5 - /shop/
Cart: #6 - /cart/
Checkout: #7 - /checkout/
My account: #8 - /my-account/
Terms and conditions: #35923 - /online-terms-and-conditions/

Theme

Name: Beaver Builder Child Theme
Version: 1.0
Author URL: https://www.fastlinemedia.com
Child Theme: ?
Parent Theme Name: Beaver Builder Theme
Parent Theme Version: 1.7.13
Parent Theme Author URL: https://www.wpbeaverbuilder.com/?utm_medium=bb-pro&utm_source=bb-theme&utm_campaign=themes-admin-page
WooCommerce Support: ?

Templates

Overrides: bb-theme-child/woocommerce/single-product-reviews.php

WooCommerce PayPal Payments

Onboarded: ?
Shop country code: AU
WooCommerce currency supported: ?
Advanced Card Processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: ?
Vault enabled: ?
Logging enabled: ?
Reference Transactions: –
Used PayPal Checkout plugin: ?
Tracking enabled: ?

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
product-variation-management
settings

Daily Cron: ? Next scheduled: 2023-05-17 14:28:29 +09:30
Options: ?
Notes: 133
Onboarding: completed

Action Scheduler

Complete: 29,329
Oldest: 2023-04-16 23:07:03 +0930
Newest: 2023-05-17 22:57:12 +0930

Failed: 12
Oldest: 2023-03-02 02:01:03 +1030
Newest: 2023-05-13 11:28:04 +0930

Pending: 6
Oldest: 2023-05-18 06:04:04 +0930
Newest: 2023-05-22 10:21:04 +0930

Status report information

Generated at: 2023-05-17 23:04:21 +09:30
`

Thanks, Niklas, I’ll pass this info on to them. Much appreciated.
Peter.

Recent tickets in the official support system have all gone unanswered, so I’d guess that this plugin has been abandoned.

If this is a post with an ACF relationship field attached to it, and in that relationship field is a bunch of other posts (post IDs) and you want to use that list as the basis for output in a post grid or similar, you may need to use the Related Posts option “Post is in Current Post Custom Field” instead.

Not sure if you are using a custom post type but I have my Query Source set to my custom post type. You may not need to do that if you’re using normal posts, though you may need to change it from ‘Current Query’ to ‘Posts’ depending on how you’ve got things put together.

Thanks @wfpeter. Is the general issue here that vulnerabilities are raised in CVE and then never closed off, resulting in old problems being seen as ‘current’?

Tobias, the author of TablePress, for example, did not attend to the TablePress CVE vulnerability as he did not see it as a problem with TablePress specifically (and he’s correct, I think, if I understand the issue correctly). I assume this would mean the “vulnerability” will never be “fixed”, as far as CVE is concerned. Would this mean that we’ll be continaully warned about it?

Thanks, Peter.

Just commenting that I have the same issue, was given the beta plugin and it did fix the JS issue on my dev site but not on my live site. The sites themselves are pretty much identical but are on different hosting so I wonder if there is some other factor.

Ele 3.5 came out about 10 weeks ago so it would be great to have this bug fixed properly in the release version.

Cheers, Peter.

Just an update that the new version of the plugin seems to have fixed whatever was causing this issue. I can now connect to FB fine. Thanks for your help.

Hi Mother!

Thanks, I went through this process, including cleaning stuff at Facebook’s end. I did get the same error message again. I’m getting a different message in the back end of WP, but if anything, I think I’ve gone backwards. Previously, it kept saying my link was no longer valid and needed to be refreshed. Now I get:

Facebook for WooCommerce is almost ready. To complete your configuration, complete the setup steps.

Which seems to mean that I’m back at the beginning. I go through the process and that message doesn’t change.

So, sorry, no luck with that.

Cheers, Peter.

Hi John,

To reiterate, I used the reset plugin with no result. is there anything else I can check? Any logs? The error message is so vague, I don’t know if this is an issue with the Facebook account, the Fb business setup, or something to do with the website. What else can I try?

Many thanks,
Peter.

Hi John,

Sorry for the delayed response. This did not work, sorry. I ran the reset, then went through the connection process again and got the same result.

Is there any way to find out what’s going wrong? A log somewhere? It’s unfortunate that the error message contains no useful information.

What else can I try at this point?

Many thanks,
Peter.

Hi Austin,

Thanks for your reply. I followed the instructions and entered a new business_id composed of only alphabetic characters, numbers and a hyphen, went through the hook-up process and unfortunately got the same error.

Something went wrong when connecting to facebook!
Please try again.

This happens right at the end, even after the screens declaring everything is all done and connected.

Anything else I can check, or try?

Cheers,
Peter.

Yes, I think this works as a solution, thanks!

Update looks good, thanks. Yoast-related errors seem to be gone.

Thanks for your help.

Thanks, I’ll give it a go!

Cheers,
Peter.

Thanks, but I uninstalled the previous version, installed the new one and got a fatal error on activation:

Fatal error: Uncaught Error: Call to undefined method WeeblrampIntegrationWordpressseo_Compat::getData() in /home/xxx/public_html/wp-content/plugins/weeblramp/integration/wordpressseo/compat.php:217
Stack trace: #0 /home/xxx/public_html/wp-content/plugins/weeblramp/integration/wordpressseo.php(97): WeeblrampIntegrationWordpressseo_Compat::getCompanyLogo() #1 /home/xxx/public_html/wp-includes/class-wp-hook.php(289): WeeblrampIntegration_Wordpressseo->setConfigDefaults(Array) #2 /home/xxx/public_html/wp-includes/plugin.php(206): WP_Hook->apply_filters(Array, Array) #3 /home/xxx/public_html/wp-content/plugins/weeblramp/config/user.php(321): apply_filters('weeblramp_confi...', Array, '__weeblramp_use...') #4 /home/xxx/public_html/wp-content/plugins/weeblramp/helper/boot.php(239): WeeblrampConfig_User->setDefaults() #5 /home/xxx/public_html/wp-includes/class-wp-hook.php(287): WeeblrampHelper_Boot::init('') #6 /home/xxx/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filter in /home/xxx/public_html/wp-content/plugins/weeblramp/integration/wordpressseo/compat.php on line 217