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Hi Ying,
Great the code provided did remove the horizontal scrolling, but it also made the mobile home page product display element left aligned instead of center as it was before
Could you please let me know if that can be adjusted to center
Thanks,
Joseph

Hi David and thank you for replying
I thought the theme is build in Elementor, it was customized by previous developer, I’m trying to fix the problems.
The Home page is the only part that has horizontal bar on mobile screen only, no other pages have that on mobiles screen, not even the Product Shop page
I applied custom css to the code you showed me:
`@media (max-width: 767px)
.elementor-2 .elementor-element.elementor-element-04a133b>.elementor-widget-container {
margin: 0 0 0 0;
padding: 0;
}
Refreshed and cleared cache, but i can still see the horizontal bar.
Trying to find if there are other places with similar settings
Thanks,
Joseph

Hello, any help with the mobile horizontal bar please

Hi Peter,<br />
I installed the plugin, had a little ‘figuring out’ moment until I realized that the plugin requires full privileges for the user to connect remotely and managed to add the remote database table (I only need 1 table), but I have no idea how to allow a visitor to enter a search criteria in a form and display the search results on front end.<br />
Does the plugin have easy option for me to create a form on front end where visitor can enter search number (Product Code) and display the search results?<br />
If I can do this with the plugin please let me know where should I check the documentation for what I need or do I need to purchase the premium version?<br />
Thanks,<br />
Joseph

Hi Saravana,
Thank you for your reply, here are the settings I used:
Mac ProBook OSX 10.9.5 with Parallels Desktop 9 for Mac, on the Parallels side have Windows 8.1 installed
Browsers tested with:
Mac – Firefox 39.0, Chrome 43 and Safari 7.1.6
Windows – Chrome 43, IE 10

I had no problems installing and activating, all other plugins and website continued to work as before, the only problem I was having is to pick the product from the list, it was highlighting the product, but no matter what I tried (hit Enter, double click) it won’t choose the product.
Could be something in my configuration?

I wanted to use your plugin to offer customers an additional product if they purchase a certain product so I thought I can “bundle” my item that has a cost with another item that would be free when they buy the first item. What I ended up doing for the time being is adding a Gravity Form check box (checked) on the checkout page of the main product that is not showing on the order as additional free product for that order.

Thanks,

Joseph

Another thing I noticed is that if user buys from the product page, there is no shipping registered with the order details while if he buys through the regular checkout than shipping is set.

That’s fine, thanks for replying, so far very satisfied with your plugin.

Only got the second error twice and both times the user did purchase so I think you’re right, most likely session expired on them.

Sorry for question, how do I do a premium support ticket, I need to have this second button removed as soon as possible, otherwise I’ll need to remove the button completely from the product page as it doesn’t look good having 2 identical buttons?

Hi,
Just to update this support ticket:
1). Placed a ticket with the theme developer even though I don’t think the theme has its own PayPal Express button
4). Got an error DoExpressCheckoutPayment API call failed Error Code: 10410 Short Error Message: Invalid token twice from the same visitor while he placed and order that went through and receive PIN as paid succesfully
Is this something that should concern?
Thanks,
Joseph

Thank you for your reply.

Honestly I’m impressed with your good customer service, as I can see you’re answering every support question and you do that way faster than SkyVerge which don’t answer, they just send you to Woocommerce Extension support where you wait for at least 3 days until you get an answer and in my case that didn’t help at all as their plugin does not provide checkout button on product page option at all, too bad I didn’t know about your plugin before I purchased theirs.

The error 10486, no funds, is actually a good thing as your plugin at least sends me an email so I am aware of the situation and as such I was able to guide the customer and he ended up completing the purchase successfully, with SkyVerge plugin there is no email error and I was only noticing that order number get incremented but have no sale for them.

For the double checkout button, the old plugin from SkyVerge (WooCommerce PayPal Express Gateway) it’s not Activated and it does not have the product detail page button option, also the plugin files are under a different folder name (their plugin is under /plugins/woocommerce-gateway-paypal-express/ while your plugin is under /plugins/paypal-for-woocommerce/ folder) so there shouldn’t be any interference between the files.
The theme I’m using is Room09 from https://www.yithemes.com and has no button option for product page, it only comes with Woocommerce plugin.
The only way I know a button can be added to the product page with this theme is by adding a function to the functions.php file, but I didn’t do that at all.

I know you wrote that nobody else has this double button and I have a feeling it has to do with the other plugin in some way, the only other occurence of showing the button on product page I found in /paypal-for-woocommerce/paypal-for-woocommerce.php file in the case loop, but I’m using PayPal image and not text button or custom image so the case should break and only show 1 button.
Any hint you might have as to where I should look for this would be greatly appreciated.

Thanks,

Joseph

Hi,

Just wanted to add that few orders were placed and passed correctly, one customer received
“DoExpressCheckoutPayment API call failed.
Error Code: 10486
Error Severity Code: Error
Short Error Message: This transaction couldn’t be completed.
Detailed Error Message: This transaction couldn’t be completed. Please redirect your customer to PayPal.”
guess this is customer funding issue and not derived from the plugin.

Still waiting for your help for the duplicate Paypal Express button on product page, please.

Thanks,

Joseph