William

Hi Amin.

Thanks for sharing that, no need for absolute URLs though, if you can delete my example domain I’d be thankful. I’ll test this on the example form and others and let you know how it works.

In any case there’s an usability issue with the form not validating if reCaptcha loaded, is pretty frustrating for users to fill a long form only to discover they can’t send it, they usually abandon the process altogether. Hope you can implement a little check on that for users to be aware and reload the page or form before filling it out. Thanks

Hi Patrick. Yeah I got your submission. It is a very hard bug to recreate, no I’ve never had any console error related to this or I’ll be sharing.

My bet is on Elementor’s internal minification mixed with the caching plugin. As you can see in the screencap the row and item load fine in the DOM, it is just set to invisible going by class names, funny thing is I’m still looking for the CSS that makes it invisible ?????♂?

I don’t think elementor goes that deep into your shortcode output, so I’m wondering if you can share with us a list of files we can whitelist on our caching plugins to ensure the recaptcha badge loads proper.

I’m aware of the option to disable cache for pages where the form is inserted. But if you have lots of forms, or one in a sidebar, you are effectively disabling your whole site caching. Thanks

Hi Kris. Sure, you can look at a live example in the content here: [ link expanded into link field, never use short links on this site they are expanded when found ] this is giving me the bug in desktop while mobile seems to be working fine.

That form is setup to show the recaptcha inline, recaptcha is properly validated in the form setup. Now that I check the elements in detail I don’t know why that row is set to hidden: https://imgur.com/a/EAGNHjG

Since the form is a bit long, I tried saving a draft and got a nonce error even though I had just reloaded the page:

An error occurred while processing the form. Please try again (Invalid nonce. Please refresh your browser.)

Yes I use the LiteSpeed caching plugin but no other minification settings, maybe Cloudflare? Any of these seems like the possible culprit.

Don’t think sharing the form export is needed right now, I’ve seen the error across several different forms/domains so I’m sure it is a more lower level issue due to the randomness.

Thanks

Is also worth checking if your host is using a firewall or something like outgoing connection blocker. Woocommerce’s checkout can develop this issue that way. Legit CDN and hosting server IPs get blocked and Cloudflare times out while the host fails.

Allowed the plugin’s css and tested the same setup with 2 other themes (Voice and Enfold) and the property view still doesn’t work, breaks everything. The later theme doesn’t even use bootstrap so I think the plugin is bugged for real or is designed to be used primarily with the premium themes from the developer.

Either way, in almost 10 years of WPing never had a plugin conflict with any theme from the start, let alone 3 themes. The developer doesn’t review those conflicts, at least in my case: https://plugins.g5plus.net/ere/knowledge-base/ere-self-service-guide/

Hello @mogeh Thanks for sharing your solution. Tried the plugin and is impressive, seemed like the pro features were needed but you just need to go to the CSSJS tab, find the plugin’s css asset and unload it site wide, only needed to disable that one: The site fixes (which was my priority) but the ERE plugin’s UI seems affected, I’ll try disabling more things.

Hope the developer can help us, is not a complete workaround in some cases.

@mogeh Please share your theme name and version. Are you using Elementor?

I’m facing the same problem, activating the plugin breaks the latest XTRA theme with Elementor, no console errors but it looks pretty much like JS conflict or dupe conflicting bootstrap, sorry I don’t have time to help you debug it now but I’d really like to demo it.

• This reply was modified 2 years, 3 months ago by William.

@nico_martin Hello, I’m sorry I deleted the Firebase project and I’m testing OpenSignal for now. But for the record my install is PHP7 with Enfold theme connecting from a domain associated with a legacy Google Apps account. I’ve set up Firebase in this same account for an Android app – and for a different domain webapp- and it worked fine but that was a couple years ago.

@milus783 @khaliel Lets compare installations, now I’m thinking maybe it is a Firebase issue since all my logs and console were clear.

Hi @sayhellogmbh Yes I tried all that, should work straight away, I’m using the long Key and my ID from a slightly different URL:

https://console.firebase.google.com/project/{project_ID}/settings/cloudmessaging/

I’m thinking maybe some plugin, theme or Cloudflare might be blocking it because I see no output in the code that is related to Firebase. Where or how can I check if the connection is being made? Or where can I find the code output?

if ($fetchSelecetedPostTypes == '' || $fetchSelecetedPostTypes == null) {
				$html .= '<p id="page-visit-counter-shortcode-block" class="page-visit-counter-block" '.$text_color_page_visit.'><img aria-hidden="true" alt="" src="'.site_url().'/wp-content/plugins/page-visit-counter/images/1456175371_vector_65_14.png" /><span id="shortcode_'.$pageID.'" style="margin-left: 5px;margin-right: 5px;" class="page_amount_visitor_shortcode">'.$total.'</span>'.__('total visits.','page-visit-counter').'</p>';
			} else {
				$postTypeSelectedEncodeArr = json_decode($fetchSelecetedPostTypes);
				if (in_array($post->post_type,$postTypeSelectedEncodeArr)) {
					$innerSettings = get_post_meta($pageID,'enable_page_count',true);
					if ($innerSettings == '' || $innerSettings == 'yes') {
						$html .= '<p id="page-visit-counter-shortcode-block" class="page-visit-counter-block" '.$text_color_page_visit.'><img aria-hidden="true" alt="" src="'.site_url().'/wp-content/plugins/page-visit-counter/images/1456175371_vector_65_14.png" /><span id="shortcode_'.$pageID.'" style="margin-left: 5px;margin-right: 5px;" class="page_amount_visitor_shortcode">'.$total.'</span>'.__('total visits.','page-visit-counter').'</p>';

This worked quite fine.