irinelenache

Hello @truehemp,

Thank you for using Otter blocks!

Can you please share a screen recording of the mentioned behaviour, along with the website URL, so we can better investigate and troubleshoot this?

Best regards,

Irinel

Hello @naomiblindeman,

Indeed, we discontinued the support for the Masonry block and we’ll also remove the mention on the forum.

Thank you for understanding!

Irinel

Hello @peddedude,

Thank you for using Neve FSE!

The mobile menu icon is part of the Navigation block, and it only has two available icons, that can be found by editing the Header template part and selecting the Navigation block https://vertis.d.pr/i/DXXsyc

If you want to use a different icon, you should use a different navigation block that offers this functionality or try to achieve it using custom code.

I hope this helps,

Irinel

Hello @itapress,

Thank you for your contribution! I forwarded this issue to our team for review.

Best regards,

Irinel

Hello @itapress,

Thank you for your contribution! I forwarded this issue to our team for review.

Best regards,

Irinel

Hi @allamoda07,

Thank you for using Neve FSE!

The mentioned behaviour can’t be achieved using the default functionalities of the theme. This can be probably achieved by using custom CSS, which we can’t provide, but you can surely find more resources in the forum.

Best regards,

Irinel

Hello @shanelowry,

Thank you for taking the time to write us a review!

We’re glad that Hestia fits your needs and we’ll try to keep it a reliable product!

If you encounter any issues with the theme, don’t hesitate to open a support topic and we’ll be happy to help.

Have a great day ahead,

Irinel

Hello @jtknee,

Thank you for using Neve!

Unfortunately, I couldn’t reproduce the issue in a similar environment. Can you please specify what blocks you are using when the error occurs (a screen recording or some screenshots would also help the troubleshooting)? Besides this, I would also need to know which PHP version you are using.

Looking forward to your reply,

Irinel

Hello @bnstaley,

Thank you for using Neve!

Can you please share some screenshots regarding how you set the footer layout and the footer components in customizer? We need those in order to better understand the issue and assist you further.

Best regards,

Irinel

Hi @ash1111,

When you use the Query loop block, click the three dots in the filters section, add the Taxonomies filter, and you can filter the query by categories/tags, as you can see here: https://vertis.d.pr/i/vrbTqD

Let us know how it goes!

Hi @nieoin,

We’re glad you managed to find a workaround for this issue!

If you encounter any other problem, don’t hesitate to open another support topic and we’ll be happy to help.

Best regards,

Irinel

Hello @berndg17,

Thank you for contacting us!

Can you please share some screenshots showing how your pages looked before and after the WordPress 6.5 update? It would help us better understand the issue and assist you further.

Looking forward to your reply,

Irinel

Hello @passl,

Thank you for contacting us!

Do you encounter the issue after you update the MPG plugin or at completely random times? If it happens randomly, it might be due to your caching/optimization plugins or the server cache. You should get in touch with your hosting provider and see if they can provide any logs or insights regarding this problem.

Let us know how it goes,

Irinel

Hello @itapress,

We appreciate your cooperation in reporting the issue you’re encountering. We are sorry for the inconvenience, and we have confirmed the problem. A bug report has been created and forwarded to our product development team for review.

What happens next?

Our product team will evaluate the impact of this issue compared to other open bugs and upcoming features, and assign a priority level to the bug report. Our developers prioritize the highest-priority issues first, so we cannot provide a specific timeline for resolution at this time.

Best regards,

Irinel

Hello @itapress,

We appreciate your cooperation in reporting the issue you’re encountering. We are sorry for the inconvenience, and we have confirmed the problem. A bug report has been created and forwarded to our product development team for review.

What happens next?

Our product team will evaluate the impact of this issue compared to other open bugs and upcoming features, and assign a priority level to the bug report. Our developers prioritize the highest-priority issues first, so we cannot provide a specific timeline for resolution at this time.

Best regards,

Irinel