irinelenache
Forum Replies Created
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Forum: Themes and Templates
In reply to: [Neve FSE] Neve FSE and WidgetsHello @malfet,
Thank you for using Neve FSE!
The widgets are not available in Neve FSE because this is the default behaviour on any FSE theme. You can check if the translating plugin that you use offers FSE support.
If you have any other questions, feel free to open another support ticket.
Best regards,
Irinel
Forum: Reviews
In reply to: [Neve] Ich bin sehr zufriedenHello @hjkemmann,
Thank you for your review! We appreciate your effort and we’ll try to continue to provide a great experience while using Neve.
Have a great day ahead!
Hello,
Thank you for the detailed research on this matter! I forwarded the issue to development.
What happens next?
Our product team will evaluate the impact of this issue compared to other open bugs and upcoming features, and assign a priority level to the bug report. Our developers prioritize the highest-priority issues first, so we cannot provide a specific timeline for resolution at this time.
Best regards,
Irinel
- This reply was modified 11 months, 3 weeks ago by irinelenache.
Hello @mohaxs,
I’m sorry that you had a negative experience while using LightStart!
While navigating in the onboarding, you can deselect the installation of other plugins. LightStart also works without any assisting plugin installed.
If you have any question/issue regarding the plugin or the data we use, feel free to open a topic in the support forum and we’ll be happy to help.
Best regards,
Irinel
Forum: Themes and Templates
In reply to: [Raft] .wp-block-latest-posts__post-title and FSE themesHello @swoolrich,
If you have any issues while using Twenty Twenty-three theme, you can open a ticket in their support forum.
If you encounter any issues while using Raft, feel free to open another ticket and we’ll be happy to help there!
Best regards,
Irinel
Forum: Reviews
In reply to: [Cloud Templates & Patterns collection] FlawlesslyHello @einerlaubterbenutzername,
Thank you for taking the time to write us a review! We’re glad you had a positive experience while using our products.
Have a great day ahead!
Forum: Reviews
In reply to: [PPOM - Product Addons & Custom Fields for WooCommerce] Great pluginHello @fuligjimmy,
Thank you for the taking the time to write us a review! We really appreciate it and we are glad you had a positive experience while using PPOM!
Have a great day!
Hello @amyskea,
Thank you for using LightStart!
The issue you are encountering might be related to some different factors like Server configuration, Hosting or Permalinks settings.
You can try to go to Dashboard > Settings > Permalinks and click the Save changes button.
If the problem persists, you can also try to disable all the plugins and see if the issue persists, because this can also be a plugin conflict.
Let me know if you still need any help!
Best regards,
Irinel
Forum: Themes and Templates
In reply to: [Neve] Help With Widget In Footer On MobileHello @judah75,
Thank you for using Neve!
The desktop/mobile alignment in your case comes from the block settings, so if you want to use different alignments in desktop and mobile, you’ll have to find a different block that allows it or add some custom CSS to the existing one.
I hope this answers your question.
Best regards,
Irinel
Forum: Themes and Templates
In reply to: [Neve] Neve Featured Image SizeHello @wigginsda,
The recommended width/height for a featured image is 930px x 630px. If you use a vertical image, it will be resized in order to fit the default dimensions.
It’s best to use the recommended sizes so the images won’t be changed when they are used as post featured images.
I hope this solves your issue!
Best regards,
Irinel
Hello @paulkemp39,
Thank you for using PPOM!
If you want your fields to be visible based on conditions, you can follow the steps available in this documentation.
I hope this will help!
Best regards,
Irinel
Forum: Themes and Templates
In reply to: [Hestia] Site doesn’t load on some devicesHello @mattroadlives,
I’m sorry to hear about the issues you encountered while using Hestia!
I tried to check the problem but I see you are no longer using our theme. If you still need any help, feel free to provide more details or open a new support topic in the forum.
Best regards,
Irinel
Hello @lorela_l,
If you encounter any issues while using Neve, please open a new ticket in the support forum and we’ll be happy to help there.
Best regards,
Irinel
Hello @hbtclaura,
We’re sorry about the inconvenience created!
The issue has been identified and a release for it has been made. It should not happen anymore if you are using the latest version of the plugin (2.5.2).
Best regards,
Irinel
Forum: Themes and Templates
In reply to: [Hestia] Cannot edit or create widgetsHello @camelias,
Thank you for using Hestia!
You can add/edit widgets either by going to Appearance > Widgets or Customizer > Widgets. I tried adding some Footer widgets and it worked as expected in my case -> https://vertis.d.pr/i/LAGGZd.
If the issue persists, please share some screenshots or a video with the settings used and the frontend result and we’ll be happy to help.
Best regards,
Irinel