irinelenache
Forum Replies Created
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Forum: Themes and Templates
In reply to: [Neve] Featured Image Cropped in New Posts, no srcsetHello @docsbasement,
Thank you for using Neve!
If you want to change the default featured image size that is set in the theme, you can do it by following this documentation.
I hope this solves your issue.
Best regards,
Irinel
Forum: Themes and Templates
In reply to: [Neve FSE] Page size not matching screen sizeHello @naoshikaa,
I wasn’t able to reproduce your issue, the Cover and Group blocks work fine for me both inside and outside a general Group block, using different size settings.
Is it possible for you to share some screenshots with the blocks and settings that are used? Also, a link to your website would be helpful to better debug this issue.
Let me know if you still need any help!
Best regards,
Irinel
Forum: Themes and Templates
In reply to: [Neve] Neve Theme hero image is blurryHello @jess9876,
Thank you for using Neve!
I tried replicating the issue using the Cover block but it seems to work fine on my end.
Is it possible to share some screenshots with the blocks and the settings you used? Also, a link to your website would help me better debug this issue.
Let me know if you still need any help!
Best regards,
Irinel
Forum: Themes and Templates
In reply to: [Neve] Not able to zoom into images in mobileHello @lucababini,
Thank you for using Neve!
If you want to zoom the Gallery images on mobile, you can set the images to link to the Media File, as in this screenshot.
I hope this solves your issue!
Best regards,
Irinel
Forum: Themes and Templates
In reply to: [Neve] HTML5 supportHello @appideastdotcom,
I’m sorry to hear about the issues you encountered!
I tried to replicate the bug, but the WordPress Popular Posts block works fine for me, both when it’s added on a page or in the sidebar, on multiple WordPress versions.
Is it possible to share a screenshot or a video with the block settings you used? Also, a link to your website would help me better debug this issue.
Thanks for helping us making Neve better!
Best regards,
Irinel
Hello @erreviaut,
I’m sorry to hear about the encountered issue!
The issue should be gone by updating the Neve theme, Cloud Templates plugin, and WordPress to the latest versions. If you don’t have access to your dashboard, you will have to update them using your FTP client. Here is a guide about how to achieve this.
Let me know if this fixed the problem or if you still need any help!
Best regards,
Irinel
Hello @erreviaut,
I’m sorry to hear about the encountered issue!
The issue should be gone by updating both the Neve theme and WordPress to the latest versions, as the Cloud Templates plugin is up to date.
Let me know if this fixed the problem!
Best regards,
Irinel
Forum: Themes and Templates
In reply to: [Neve] White space between text boxesHello @czucchi,
Thank you for using Neve and i’m sorry about the difficulties you encountered.
Can you please share some screenshots that better showcase your issue? I didn’t exactly understand what part of the page you were not able to customize.
We are here to help you if you still need it!
Best regards,
Irinel
Hello @danbase05,
I’m sorry to hear about the encountered issue.
Can you please share the page URL where this issue occurs? We need it so we can better debug and fix this problem.
Best regards,
Irinel
Forum: Themes and Templates
In reply to: [Neve] [Bug] Menu Broken on Tor Browser (Safest Settings)Hello @maltfield,
I’m sorry about the issue encountered, but the menu icon can’t work without Javascript enabled.
As a workaround to this, you can simply add the desired menu in the header and make it visible without the need for the menu icon.
Let me know if it helps or if i can assist you with anything else!
Best regards,
IrinelForum: Themes and Templates
In reply to: [Hestia] How to enqueue editor styles in Hestia child theme?Hello @bshuchter,
I’m sorry that you encountered any problems while using our theme!
If you want to create a child theme for Hestia, here is a documentation link about how to achieve it.
In case you are a more technical person, here are more custom codes that you can use with Hestia.
Best regards,
Irinel
Forum: Plugins
In reply to: [Cloud Templates & Patterns collection] Fatal error message on admin pageHi @givemewaffles,
I’m sorry to hear about your issue.
If you are still encountering any problems, please create a new ticket in the support forum and we’ll be happy to help!
Best regards,
Irinel
Forum: Themes and Templates
In reply to: [Hestia] Bug affichage palette ElementorHello @actonic,
I didn’t manage to see the problem on your website or replicate it.
Providing a screenshot or providing any more information would be helpful for debugging this issue.
Let me know if we can still help!
Best regards,
Irinel
Forum: Reviews
In reply to: [Blocks Animation: CSS Animations for Gutenberg Blocks] mobile OK, PC NGHello @pokkopokko,
I’m sorry to hear about the difficulties encountered while using our plugin!
If you need any help, you can always open a ticket in the support forum and we’ll be happy to help.
Best regards,
Irinel
Forum: Reviews
In reply to: [Menu Icons by ThemeIsle] Really great plugin, using free versionHello, @merciakb!
Thank you for using our product and for your review!
We are happy to hear that you had a positive experience using Menu Icons.
Best regards,
Irinel