irinelenache
Forum Replies Created
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Forum: Themes and Templates
In reply to: [Hestia] Slow on first load + warningsHello @etienne01,
Thank you for using Hestia and i’m sorry about encountering any issues.
I checked your website and it’s working fine for me on different networks. The problem might be related to the network you are using while browsing the website.
Regarding the console warning mentioned, a bug report has been created and forwarded to our product development team for review.
What happens next?
Our product team will evaluate the impact of this issue compared to other open bugs and upcoming features, and assign a priority level to the bug report. Our developers prioritize the highest-priority issues first, so we cannot provide a specific timeline for resolution at this time.
Best regards,
Irinel
Forum: Themes and Templates
In reply to: [Hestia] Categories tagHello @just220,
I checked and hiding the metadata works as expected by following the provided documentation.
If you want to hide the tags and categories from the single post page, you can use this code:
.entry-categories{
display: none;
}.entry-tags{
display: none;
}If you want to hide the categories from the blog page articles, you can use this code:
.category .text-info {
display: none;
}I hope this will help you solve the issues!
Best regards,
Irinel
Hello @ivndrs,
Thank you for using Riverbank!
Creating a child theme to an FSE theme is not recommended for now as the procedure is different than for a classic theme, so we can’t provide a solution to your issue.
If you want to add additional CSS to your theme, you can do that by following this documentation.
I hope this will help you!
Best regards,
Irinel
Forum: Reviews
In reply to: [Hestia] Home Page deathly white screen edit failureHello @ngs22,
I’m sorry to hear about the difficulties encountered!
If you have any issue, you can open a ticket in the support forum or contact us here https://store.themeisle.com/contact/ in case you are a pro user and we’ll be happy to debug the issue and help fix it.
Best regards,
IrinelHello @webbeginer20,
Thank you for using Raft!
If you want to edit the templates for Pages or Single posts, you can do them by going to Editor > Templates here. You can also add new ones and edit them by your likes.
In code, the template files for Page and Single post are root/templates/page.html and root/templates/single.html.
I hope this helps you.
Best regards,
Irinel
Forum: Themes and Templates
In reply to: [Neve] Layout brokenHello @stellabarilari,
Thank you for using Neve!
I can’t see the error within the image you provided. Can you please provide a full screenshot of the issue so I can better debug this?
Also, you can try to disable your plugins one by one and check if the issue is fixed, because it can be caused by a specific plugin.
Best regards,
Irinel
Forum: Themes and Templates
In reply to: [Hestia] button in navigation menuHello @just220,
The screenshot provided can be achieved out of the box only by using Hestia Pro.
Let me know if I can assist you with anything else!
Best regards,
Irinel
Forum: Themes and Templates
In reply to: [Neve] Problem with Blog NavigationHello @cipherpodliq,
Thank you for choosing Neve!
If you want to change the page that is set as the Blog page, you can do that by going to Dashboard > Settings > Reading > Posts page and selecting the desired page https://vertis.d.pr/i/MQrlrT.
To add other pages to the primary menu, you’ll have to go to Dashboard > Appearance > Menus and use the Add to menu button to add the desired post/page https://vertis.d.pr/i/s0HK7r.
I hope this helps solving your issue!
Best regards,
Irinel
- This reply was modified 1 year ago by irinelenache.
Forum: Themes and Templates
In reply to: [Neve] Theme NEVE – Shadow on every image / widget on my pageHello @rams11,
Thank you for using Neve!
From what I see on your website, you used Otter blocks plugin to add Custom CSS to a block, and that CSS was applied to the entire page.
In order to fix this, you will have to find the block where the CSS was added and ‘selector’ before the ‘img’ tag, so it will look like this https://vertis.d.pr/i/TsHTva
Let me know if this fixed your issue!
Best regards,
Irinel
Forum: Themes and Templates
In reply to: [Hestia] Any photos/logo I uploaded are partially transparentHello @keybladedl25,
If you have encounter any problems with the Astra theme or Elementor plugin, please refer to their respective support forums.
If you need any help regarding Hestia, feel free to open a new support ticket here.
Best regards,
Irinel
Forum: Themes and Templates
In reply to: [Neve] disable meta, cats, tags doesnt work on EDD postsHello @peacepilgrim,
Thank you for using Neve!
In order to hide the meta items from the single download page, you can add the following code to the Additional CSS section of the customizer:
.nv-edd-single-download-meta{
display: none;
}I hope this solves your issue.
Best regards,
Irinel
Forum: Themes and Templates
In reply to: [Neve] System FontsHello @ramon-kaes,
Thank you for using Neve!
You can add custom fonts in Neve by following this documentation.
I hope this helps solving your issue.
Best regards,
Irinel
- This reply was modified 1 year ago by irinelenache.
Forum: Reviews
In reply to: [Neve] No other thumbnail size than landscape allowed, really?Hello @jasne7,
Thank you for your contribution to Neve and I’m sorry about the difficulties encountered.
Unfortunately, I didn’t manage to replicate your issues, the images look fine after importing and after changing the aspect ratio. In order to better debug this, I would need some screenshots or a link to your website.
If you still need any help, feel free to open a ticket in the theme’s support forum.
Best regards,
Irinel
Forum: Themes and Templates
In reply to: [Hestia] Hestia menu not workingHello @nehuus,
Thank you for using Hestia!
In order to make the menu visible, you’ll have to disable the Transparent navbar option in customizer.
Changing the menu colors can be done by adding Additional CSS in the theme. Here you can find more information about how to do that.
I hope this helped you to fix your issues!
Best regards,
Irinel
Forum: Themes and Templates
In reply to: [Neve FSE] strange arrow ← in my <a class=brand TITLEHello @blue_life,
Thank you for using Neve FSE. I’m very sorry about the delayed response!
The arrow in the logo component is used for accessibility reasons, in order to visually indicate that clicking on it will lead the user back to the homepage. Accessibility is an important aspect that we take in consideration, to make our websites usable for everyone.
I hope you find this helpful, let me know if you need anything!
Best regards,
Irinel