irinelenache
Forum Replies Created
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Forum: Themes and Templates
In reply to: [Neve FSE] Website alignment poorHello @swoolrich,
Thank you for using Neve FSE!
I tried to replicate your problem, but it seems to work fine in my case. A screenshot would help me identify the issue and come up with a proper solution to it. Let me know if you still need any help here.
Best regards,
IrinelForum: Reviews
In reply to: [Multiple Page Generator Plugin - MPG] Nothing workingHello @panton439,
Thank you for using MPG and for your feedback. I’m sorry to hear about the bad experience while trying it.
In case you aren’t sure how to start the page generation, I recommend checking this doc where it’s explained how to create an MPG project and generate pages from scratch or based on a data presets.
Also, if you encounter any problem, feel free to open a topic in the support forum and we’ll be happy to help.
Best regards,
IrinelForum: Reviews
In reply to: [Neve] was great before you placed features behind paywallHi?@sophid,
Thank you for bringing this to our attention. I truly apologize for any inconvenience you may have faced.
I’ve carefully reviewed the theme changelog for the past six months, and I couldn’t identify a module that was removed from the free version. Your feedback is crucial to us, so could you please specify which module you’ve noticed is missing?
Looking forward to your response. Thanks again for your patience and understanding.
Best regards,
IrinelForum: Themes and Templates
In reply to: [Neve] My website has been offline for a monthHello @ildomandatore,
Thank you for your interest in our products!
I see that you are using Neve FSE and opened a ticket in the Neve support forum. If you still have the issue, you can open another ticket?here?and we’ll see how we can help.
In the meantime, you can check?this documentation?and have a better view of what’s causing the slowness of your website, which will help us to better debug the problem.
Best regards,
IrinelForum: Themes and Templates
In reply to: [Hestia] Extra space before comma in termsHello @intacto,
Thank you for using Hestia and for your contribution to making it better!
I forwarded the issue to our development team and the fix will be included in the upcoming releases.
Best regards,
IrinelForum: Themes and Templates
In reply to: [Raft] Text wrapping Issue in Content (Centre) ColumnHello @overbridge,
Thank you for using Raft!
I see the issue is not replicable when you are trying to achieve this in the Post Content but I could replicate it when editing a theme template.
As a workaround, you can place the image and the paragraph into a Group block and deselect the ‘Inner blocks use content width’ setting?https://vertis.d.pr/i/LVjgKr. I hope this solves your issue!
Best regards,
IrinelForum: Themes and Templates
In reply to: [Neve] Inconsistent Width on Neve Blog ArchiveHello there,
We appreciate your cooperation in reporting the issue you’re encountering. We are sorry for the inconvenience, and we have confirmed the problem. A bug report has been created and forwarded to our product development team for review.
What happens next?
Our product team will evaluate the impact of this issue compared to other open bugs and upcoming features, and assign a priority level to the bug report. Our developers prioritize the highest-priority issues first, so we cannot provide a specific timeline for resolution at this time.
Best regards,
Irinel
Hello there,
We appreciate your cooperation in reporting the issue you’re encountering. We are sorry for the inconvenience, and we have confirmed the problem. A bug report has been created and forwarded to our product development team for review.
What happens next?
Our product team will evaluate the impact of this issue compared to other open bugs and upcoming features, and assign a priority level to the bug report. Our developers prioritize the highest-priority issues first, so we cannot provide a specific timeline for resolution at this time.
Best regards,
Irinel
Hello there,
We appreciate your cooperation in reporting the issue you’re encountering. We are sorry for the inconvenience, and we have confirmed the problem. A bug report has been created and forwarded to our product development team for review.
What happens next?
Our product team will evaluate the impact of this issue compared to other open bugs and upcoming features, and assign a priority level to the bug report. Our developers prioritize the highest-priority issues first, so we cannot provide a specific timeline for resolution at this time.
Best regards,
Irinel
Forum: Themes and Templates
In reply to: [Neve] Infinite Scroll on custom post type archive page.Hello there,
We appreciate your cooperation in reporting the issue you’re encountering. We are sorry for the inconvenience, and we have confirmed the problem. A bug report has been created and forwarded to our product development team for review.
What happens next?
Our product team will evaluate the impact of this issue compared to other open bugs and upcoming features, and assign a priority level to the bug report. Our developers prioritize the highest-priority issues first, so we cannot provide a specific timeline for resolution at this time.
Best regards,
Irinel
Hi @aardo,
Thank you for using Neve FSE and sharing more details about this use case.
The mentioned behavior is not specific to Neve FSE, as it occurs with a WordPress theme, too. I will forward your suggestion to our products team to be considered for future versions of the theme.
Our developers prioritize the highest-priority issues first, so we cannot provide a specific timeline for resolution at this time.
Best regards,
Irinel
Forum: Themes and Templates
In reply to: [Neve FSE] Disappearing header imageHi @covercash,
Thank you for using Neve FSE.
I’ve tried to replicate the reported issue but couldn’t do so. The header image works correctly for me.
The issue might occur due to a conflict with the EWWW Image Optimizer plugin. In case this doesn’t help, I recommend temporarily disabling all plugins, then activate them back one by one to identify the conflict.
Best regards,
Irinel
Hi @nanxnx,
Thank you for using Neve and I’m sorry to hear about the reported issue.
I’ve tried to replicate the reported issue but couldn’t do so. The buttons work correctly on mobile devices.
The issue might occur due to a plugin conflict. I recommend temporarily disabling all plugins, and then reactivating them one by one to identify the conflict.
Best regards,
Irinel
Hi @gwynbleidd90,
Thank you for using LightStart and I’m sorry to hear about the difficulties you encountered.
There are two options when it comes to configuring the network settings in a multisite environment: Enable network mode – all subsites will be in maintenance mode if the user chooses it, Don’t enable network mode – the maintenance mode is activated individually for every subsite. (The setting is located in the network dashboard?https://vertis.d.pr/i/tH1HGS, and it works as expected according to my testing?https://vertis.d.pr/v/PiyakB)
I hope this will help.
Feel free to open a new topic in the support forum if you have other questions about the plugin.