irizweb

Hi @yavrupencesi,

You’re seeing a white screen, but you can still access the login page. Log in to the dashboard and switch your theme to a default one, like Twenty Twenty-Five, or install it if it’s not already.

See if that works.

It’s possible that the issue is caused by the new theme. For an immediate solution, you can rename the theme folder to disable it. Access your site via FTP or File Manager in cPanel, go to wp-content/themes, and rename the theme folder (e.g., theme-name_old). This will force WordPress to revert to the default theme and restore access to your site.

If you want to find the root cause of the problem, enable WordPress debugging first. Add the following lines to your wp-config.php file:

define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', true);

This will display any errors directly on the site, helping you identify whether the issue is specifically related to the new theme.

• This reply was modified 3 days, 14 hours ago by irizweb.

Hi @madisonslibrary,

I would recommend removing the site URL from the support thread for security reasons.

It sounds like your site is encountering a redirect issue, possibly due to a configuration problem. There are several factors that could be causing this, but start with these key steps:

1. Availability of the Database: Check the database connection. Ensure the database credentials in your wp-config.php file are correct.
2. Verify Site URL: In phpMyAdmin, check the siteurl and home values in the wp_options table to make sure they’re set to your main home URL.
3. Check the .htaccess File: Try temporarily renaming your .htaccess file to see if that resolves the issue.

If these steps don’t resolve the problem, I recommend contacting a developer or your hosting provider for more advanced assistance.

Thank you.

Hi Naomi,

I am not able to replicate the issue. Would you be able to try incognito after clearing the cache?
However, I see the previous issue on the search and archive pages as well. Update the above style with the following. It can be just .entry-content .elementor-section but until we are sure, that we update only the page templates we have issues.

.blog .entry-content .elementor-section,
.search .entry-content .elementor-section,
.archive .entry-content .elementor-section {
    display: inline-block;
}

• This reply was modified 1 year, 10 months ago by irizweb.

Hi @lebala, can you send the links

• This reply was modified 1 year, 10 months ago by irizweb.

Hi @akarinliu

Please refer to the answer by @gappiah that could be the problem you are having.

Hi @lebala,

Try following css rules.

For archive, this will also apply to all categories.

.archive .entry-title {
    display: none !important;
}

For any specific category. Replace CATEGORY_SLUG with your specific category slug.

.category-CATEGORY_SLUG .entry-title {
    display: none !important;
}

Hope that helps.

No worries @gappiah

Olá fernandosimoes,

Vejo os elementos de estilo do vídeo para bloquear o vídeo com a mensagem acima. Você pode querer verificar isso com o canal de suporte oficial.

Hi AkarinLiu,

Do you still have the issue? I am not able to see it. I can see it through a reader or even incognito. Check these screenshots. Let me know if this is what you meant.

https://tinyurl.com/2zbxaggb
https://tinyurl.com/2m9eaz63

Hello,

Nie jestem pewien, czy to rozumiem. Ale je?li zmieni?e? prefiks tabeli w wp-config.php z wp_2, spróbuj zmieni? go z powrotem na to, co by?o. Mo?esz tak?e spróbowa? zmieni? prefiks na inn? dost?pn? tabel?, a? znajdziesz w?a?ciw?.

Dzi?ki.

Hi Naomi,

Update the styles to the following so it only applies to the content section.

.blog .entry-content .elementor-section {
    display: inline-block;
}

Hello orzechow76,

Zak?adaj?c, ?e wykona?e? wszystkie kroki na stronie, mo?e by? konieczne ponowne sprawdzenie prefiksu tabeli wp-config.php, aby zmapowa? witryn? do w?a?ciwej tabeli. Je?li nadal masz niewyczyszczone tabele wielu witryn, najpierw dowiedz si?, która tabela zawiera sklonowane dane witryn.

Znajd? poprawn? tabel? bazy danych, sprawdzaj?c ró?ne tabele wp_options (dane ka?dej witryny podrz?dnej przechowywane w innym prefiksie) z warto?ci? option_name home lub siteurl ustawion? jako sklonowany adres URL witryny, by?aby to poprawna tabela zawieraj?ca dane witryny. Teraz skopiuj ten prefiks tabeli i zaktualizuj plik wp-config.

Rzeczy mog? nie by? takie same, jak wyja?ni?em powy?ej. Mo?esz potrzebowa? wsparcia deweloperów, je?li nie jeste? pewien, co robisz.

Mam nadziej?, ?e to pomo?e.

Glad it helped. Thank you.

Hi Eric,

Are you sure that the browser address bar searches on google.com? Go to google.com and try searching for it. I was able to see the results.