ibl92

Thank you so much for your input! I did reach out to the developers of Enhanced E-commerce for Woocommerce but they told me the problem is not due to their plugin:
https://www.ads-software.com/support/topic/help-orders-not-coming-into-visma/

Hello!

Thank you!

Yes I have written an e-mail to them, waiting for their reply.

OK are you completely sure? How do we know it is not due to your plugin? ??

Best regards,
Isabella

It is the latest update** from this plugin that is causing the problem. I updated mine on friday and then started having problems.

Hi! Yeah it’s crazy! However I figured out what was causing the problem, it is the plugin called Enhanced E-commerce for Woocommerce! Try deactivating it. I deactivated mine 2 days ago and now everything is working again.

You can read more in this thread: https://www.ads-software.com/support/topic/critical-issues-with-woocommerce/

OK, thank you for your quick reply.

I just realized I deactivated the plugin Enhanced E-commerce for Woocommerce store around the same time that the orders stopped going into Visma, that is on the 30th of november around 3/4 PM. From 3.48 pm all orders have not been going into Visma.

All orders** from that point up

Thank you for your help. I am a bit scared to try to use that though since I do not know how to “test it”, all changes I do to our site are “live” since we don’t have any IT. I think I’ll just have to wait for Tatvic to update again =/

Yes I had the same problem, my short product descriptions at the top of the has disappeared + the product titles changed after every order. I deactivated your plugin yesterday and have not had a problem since. Unfortunately this also means I am not getting any e-commerce data to Google Analytics which is a shame since it is Black Friday weekend =/

I also wanna know if I should keep it deactivated and wait for new release or how I can go back to the older version?

Hello everyone!

Sorry the late reply. Thank you all for posting here and sharing the solution. I also deactivated the Enhanced E-commerce for Woocommerce store yesterday, and have not had a problem since.

But yeah now I’m not getting any e-commerce data to Google Analytics which sucks during Black Friday =/

How do you roll back to the previous version?

Oh I see. Thank you for your help ??

Ok I see. Thank you. What does ETA mean?

Hi!

Thank you for you reply and the links with information. Interesting to see that this has been a problem for some time.

OK do you mean the release 3.8 or the next one?

Best regards,
Isabella

Thank you! I am pretty sure I have clicked it before with no luck. But I tried clicking it twice now, we’ll see what happens ??

Oh ok sorry! ??

Thank you so much, that’s great!