iseardmedia

Hi Suzana

Would you be able to obtain the full debug log by following step 6 here. Once debug logging is enabled, perform the archiving action (with Kudos enabled) which should hopefully generate the relevant error messages. Then send the log file to [email protected] so that I can look for any clues as to what the conflict is.

Kind regards

Mike

Hi Suzana,

Apologies for the delay in getting back to you.

I am glad you like Kudos and I hope I can resolve some, if not all of your questions.

The conflict with Matomo could be down to a number of possibilities, so I will need more information to help figure out where the conflict lies. It sounds like you have tested Matomo with all other plugins/themes disabled except for Kudos, is this correct?

The first thing to do (if not already done) is to check this page on Matomo: https://matomo.org/faq/wordpress/matomo-for-wordpress-is-not-showing-any-statistics-not-archiving-how-do-i-fix-it/

They seem to offer a number of options for obtaining more information about what has gone wrong and how to fix it.

If nothing there seems to work then a log of the error (obtained by following step 6 in the above link) may offer some insight into where the conflict lies.

Kind regards

Mike

Hallo Ed,

Om één specifiek element te targeten, zou ik het laatste deel van de ID niet gebruiken, aangezien dit kan veranderen wanneer je cache wordt vernieuwd. Wat ik in jouw geval zou doen, is het “value” attribuut targeten, aangezien dit uniek en voorspelbaar zal zijn.

Bijvoorbeeld:

form[id^="kudos-form"] input[id^="value-fixed"][value="20"] + label {
  background-color: #ff0000 !important;
}

Voel je vrij om dit voorbeeld aan te passen aan je specifieke behoeften.

Groet, Mike

Hoi Ed,

Het lijkt erop dat je er bijna bent, je hoeft alleen de CSS-specificiteit te verhogen door dit ervoor te zetten form[id^=kudos-form], anders zal het de standaardinstelling niet overschrijven.

Bijvoorbeeld, om de achtergrondkleur van de specifieke invoer te wijzigen, moet je het op deze manier schrijven:

form[id^="kudos-form"] input[id^="value-fixed"] + label {
  background-color: #ff0000 !important;
}

Groet,

Mike

No problem and thanks for the feedback!

Hi Tarin,

That’s interesting, in order for it to work you need to have Kudos’ SMTP setting disabled, otherwise it will try to use Kudos when sending emails. I have to admit the current email service in Kudos could be better and has already undergone a large refactor in the current alpha version (Kudos 4), which will be available in the next major update hopefully to be released before the end of the year / January.

Kind regards,

Michael

Hi Tarlin

You wouldn’t need to edit the plugin to use the filter, that would be my job :-). You would only need to add a simple hook to your themes functions file to make use of it. I’ll try to remember to update this thread once it has been implemented!

The reason Gmail doesn’t work is most likely because they no longer allow for simple username/password access to their services. In order to use them I need to either implement their OAuth api (not currently planned for Kudos Donations as there are many plugins already available specifically for email you can use, this might come later if there is demand) or you could generate an app password. I hope that all makes sense. Let me know if you have any other questions.

Kind regards,

Michael

• This reply was modified 1 year, 1 month ago by iseardmedia.

Hi Tarlin,

Thanks for the question, at the moment that text cannot be changed however your suggestion makes a lot of sense so I will consider adding it to the next release.

Depending on the demand I could first add a filter that could be used to change that text so that advanced users / web developers can easily change it. Later it could be added as an option in the menu somewhere for more casual users to change.

Are you familiar with WordPress filters?

Kind regards,

Michael

Hoi Pim,

In principe is alleen het e-mailadres nodig om betalingen met Mollie te doen (en dus terugbetalingen). Maar er is tot nu toe geen optie in Kudos om de naam of de e-mailadres uit te schakelen.

m.v.g

Michael

Hoi Pim,

Er zijn geen restricties hoe vaak je een e-mailadres kunt gebruiken dus het is mogelijk om één e-mailadres meerdere keer te gebruiken voor donaties.

Hartelijke groet,

Michael

Hi Frank,

As you mentioned, this looks like a conflict. This is caused by two plugins / themes having the same library installed (in this case Monolog) but having different versions of that library that are not compatible.

In this case; Kudos Donations has a newer version of Monolog which changed how some of the functions work, some other software on your website has the older version which uses the older version, Kudos then tries to use that older version and fails.

This is an avoidable problem but is tricky to do so. I am planning to implement a system to prevent this in the next major update for Kudos but in the meantime the only thing you can do is try to find out what plugin or theme is conflicting and disable it.

Please let me know what you find since this can be helpful for myself and other users in the future.

Best of luck

Michael

Hi Frank,

Thanks for the report, I’ll take a look at it.

Regards,

Michael

@theohuitema if you want a sneak peak at an upcoming release send me an email, I would love your feedback ([email protected]).

Thanks,

Mike

HI @bvm07,

Thanks for your questions. In order to delete a campaign you need to scroll down to the bottom of the campaign settings and click the link on the right that says “Delete campaign: NAME OF CAMPAIGN”. Note that it is not possible to delete the default campaign.

At the moment it is not possible to change the email text, however this is a feature planned for an upcoming major version.

Kind regards,

Mike

I also think the first menu item in admin should be ‘Campaigns (Campaigns)’ and not ‘Settings (Instellingen)’. When I click on the main menu ‘Donations (Donaties)’, it always opens the settings page.

Funny you should mention, this is another change that is coming. Especially since the settings page is really only used a few times during set-up. Thanks for thinking along!

I will mark this as solved for now but feel free to open a new thread if you have any other questions.