Ares

I gave this review because you couldn’t solve the issue.
By the way, I installed the plugin on two fresh servers, one local and one hosted, the issue is the same, email for newly registered users never arrives.

I will gladly change the review if you can solve this issue. I spent much of my time and effort to troubleshoot this plugin for you, but it still doesn’t work.

Can you compile this php shortcode to integrate this plugin’s tracking into your email?

Knowing that it works I would go ahead and buy your plugin, I believe others would buy the Premium version too as it would give people trust that this plugin does really support integrating tracking numbers from 3rd party plugins.

Besides I need those extra features the Pro version offers. It’s just a first step gaining your trust.

I told you, I installed a fresh Woocommerce plugin and a fresh Storefront theme on a fresh local server, without any single plugin at all.

You better check on a fresh server like me, using fresh storefront theme and fresh woocommerce plugin

Can you please update?

Did you checked it, I’m interested to know if this can be fixed. Or people should move along and search for order plugin.

You mean to write a php Shortcode using “Code Snippets” plugin?

• This reply was modified 1 year, 10 months ago by Ares.

1. Because I don’t use default WooCommere email order template this is not a solution. All of my templates are customized.
2. That sounds like a good solution, I’m not familiar with coding, but perhaps you can send me some hints, i.e how should this shortcode look in full.
   If you help me with this shortcode – I’m buying this plugin, and I’m sure many more people will buy it as there are many 3rd party tracking plugins that are not compatible with your plugin out of the box.

WordPress Environment

WC Version: 7.6.1
REST API Version: ? 7.6.1
WC Blocks Version: ? 9.8.5
Action Scheduler Version: ? 3.5.4
Log Directory Writable: ?
WP Version: 6.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: ?

Server Environment

Server Info: nginx
PHP Version: 8.0.28
PHP Post Max Size: 2 GB
PHP Time Limit: 1200
PHP Max Input Vars: 6144
cURL Version: 7.86.0
OpenSSL/1.1.1n

SUHOSIN Installed: –
MySQL Version: 10.4.26-MariaDB-log
Max Upload Size: 2 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

Database

WC Database Version: 7.6.1
WC Database Prefix: wp_
Total Database Size: 206.39MB
Database Data Size: 200.86MB
Database Index Size: 5.53MB
wp_woocommerce_sessions: Data: 0.44MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.11MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 2.44MB + Index: 1.05MB + Engine InnoDB
wp_postmeta: Data: 5.38MB + Index: 1.91MB + Engine InnoDB
wp_posts: Data: 189.42MB + Index: 0.84MB + Engine InnoDB
wp_snippets: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpie_template: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wapo_addons: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_yith_wapo_blocks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcan_filter_sessions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_yith_wccl_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 0.16MB + Index: 0.09MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_prominent_words: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.08MB + Index: 0.03MB + Engine InnoDB

Post Type Counts

attachment: 1275
custom_css: 1
customize_changeset: 2689
nav_menu_item: 26
page: 15
post: 5
product: 70
product_variation: 5
revision: 264
shop_order: 1
sidebar: 1
sidebar_instance: 1
yith_wcan_preset: 1

Security

Secure connection (HTTPS): ?
Hide errors from visitors: ?

Active Plugins (19)

Akismet Anti-Spam: by Automattic – 5.1
All-in-One WP Migration: by ServMask – 7.74
Code Snippets: by Code Snippets Pro – 3.3.0
Social Reviews & Recommendations: by Trust.reviews – 1.7.8
The Icon Block: by Nick Diego – 1.5.0
Jetpack: by Automattic – 12.2-a.1
WPBakery Page Builder: by Michael M - WPBakery.com – 6.10.0
Product/Review CSV Import Export: by WebToffee – 3.8.3
Products Slider for WPBakery: by ElementInvader – 1.0.0
Storefront Blog Customiser: by WooCommerce – 1.3.0
Storefront Hamburger Menu: by WooCommerce – 1.2.2
Storefront Mega Menus: by WooCommerce – 1.6.2
Storefront Powerpack: by WooCommerce – 1.6.2
SVG Support: by Benbodhi – 2.5.5
Thank You Page Customizer for WooCommerce: by VillaTheme – 1.0.14
WooCommerce: by Automattic – 7.6.1
Yoast SEO: by Team Yoast – 20.6
YITH WooCommerce Product Add-ons & Extra Options Premium: by YITH – 3.13.0
YITH WooCommerce Ajax Product Filter Premium: by YITH – 4.20.1

Inactive Plugins (4)

Classic Editor: by WordPress Contributors – 1.6.3
Page Optimize: by Automattic – 0.5.3
WooSidebars: by WooCommerce – 1.4.6
WordPress.com Editing Toolkit: by Automattic – 3.64678

Dropin Plugins (2)

advanced-cache.php: advanced-cache.php
object-cache.php: Memcached

Must Use Plugins (1)

WP.com Site Helper: by –

Settings

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: #8 - /shop/
Cart: #9 - /cart/
Checkout: #10 - /checkout/
My account: #11 - /my-account/
Terms and conditions: #31872 - /31872-2/

Theme

Name: Storefront
Version: 4.2.0
Author URL: https://woocommerce.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

Templates

Overrides: –

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: block-editor-feature-enabled
minified-js
new-product-management-experience
product-variation-management
settings

Daily Cron: ? Next scheduled: 2023-05-07 12:53:29 +00:00
Options: ?
Notes: 58
Onboarding: completed

Action Scheduler

Complete: 247
Oldest: 2023-04-23 11:56:48 +0000
Newest: 2023-05-06 17:23:37 +0000

Failed: 2
Oldest: 2023-04-25 08:39:15 +0000
Newest: 2023-05-01 16:59:07 +0000

Pending: 2
Oldest: 2023-05-07 13:52:24 +0000
Newest: 2023-05-07 13:52:24 +0000

Status report information

Generated at: 2023-05-06 19:28:29 +00:00
`

• This reply was modified 1 year, 10 months ago by Ares.

Hello and thank you for getting back to me. It is important for me to be able to solve this issue if I want to launch my storefront theme for live.

I’m working on a test environment hosting files on my personal computer. I use the latest official Store Front theme with no plugins at all.

Hello, the opacity is set to 100%. As you can see the shape itself is extremely blurry as well as text inside. Compare it with default text on the website, you see big contrast.

https://ibb.co/JQnC0rq

Can you share the source where do you get the previous version?

Can this issue/error be fixed? Or we should abandon this plugin

Hello, thank you for coming by to help me out.
I’m sorry that my explanation wasn’t accurate, let me correct you.

The overlapping text is shown on actual emails sent to the recipient email box.
Order confirmation previews on the shop web page after a customer checks out for goods always display bank details in the correct layout.

For instance, previewing order confirmation email sent to email box using desktop compter user sees overlapping bank information text and previewing that very same email from the iPhone bank detail text is fine.

Maybe the iPhone has some auto CSS correction that fixes this overlap.
On my desktop computer using the Chrome inspection tool I toggled the browser to switch to iPhone X preview and the bank details were still overlapping each other.

I believe my customer-on-hold-order.php is missing some lines that define bank details.

<?php
/**
 * Customer on-hold order email
 *
 * This template can be overridden by copying it to yourtheme/woocommerce/emails/customer-on-hold-order.php.
 *
 * HOWEVER, on occasion WooCommerce will need to update template files and you
 * (the theme developer) will need to copy the new files to your theme to
 * maintain compatibility. We try to do this as little as possible, but it does
 * happen. When this occurs the version of the template file will be bumped and
 * the readme will list any important changes.
 *
 * @see https://docs.woocommerce.com/document/template-structure/
 * @package WooCommerce\Templates\Emails
 * @version 3.7.0
 */

defined( 'ABSPATH' ) || exit;

/*
 * @hooked WC_Emails::email_header() Output the email header
 */
do_action( 'woocommerce_email_header', $email_heading, $email ); ?>

<?php /* translators: %s: Customer first name */ ?>
<p><?php printf( esc_html__( 'Hi %s,', 'woocommerce' ), esc_html( $order->get_billing_first_name() ) ); ?></p>
<p><?php esc_html_e( 'Thanks for your order. It’s on-hold until we confirm that payment has been received. In the meantime, here’s a reminder of what you ordered:', 'woocommerce' ); ?></p>

<?php

/*
* @hooked WC_Emails::order_details() Shows the order details table.
* @hooked WC_Structured_Data::generate_order_data() Generates structured data.
* @hooked WC_Structured_Data::output_structured_data() Outputs structured data.
* @since 2.5.0
*/
do_action( ‘woocommerce_email_order_details’, $order, $sent_to_admin, $plain_text, $email );

/*
* @hooked WC_Emails::order_meta() Shows order meta data.
*/
do_action( ‘woocommerce_email_order_meta’, $order, $sent_to_admin, $plain_text, $email );

/*
* @hooked WC_Emails::customer_details() Shows customer details
* @hooked WC_Emails::email_address() Shows email address
*/
do_action( ‘woocommerce_email_customer_details’, $order, $sent_to_admin, $plain_text, $email );

/**
* Show user-defined additional content – this is set in each email’s settings.
*/
if ( $additional_content ) {
echo wp_kses_post( wpautop( wptexturize( $additional_content ) ) );
}

/*
* @hooked WC_Emails::email_footer() Output the email footer
*/
do_action( ‘woocommerce_email_footer’, $email );

• This reply was modified 3 years, 10 months ago by Ares.
• This reply was modified 3 years, 10 months ago by Ares.
• This reply was modified 3 years, 10 months ago by Ares.

Thank you for your valuable feedback, this can be done safely without changing any core files. But before we do that here is another interesting fact.

Once the order with the Bank transfer checkout option is placed the user who placed it is given a web-based confirmation view on his screen that basically shows the same invoice that is being emailed to him and here on this web-based view the bank account details are listed just fine in a column.

This issue is only on email-based previews.
Feedback from users:
Email previews on iPhone show bank information fine.
Email previews on the desktop show bank information stacked on each other.
Email previews on google pixel Android show bank information stacked on each other.

Do you think it is still a plugin-caused issue and not an error in email php/html files?

The attached link is a web-based order view
https://ibb.co/Ykfxh41

• This reply was modified 3 years, 10 months ago by Ares.
• This reply was modified 3 years, 10 months ago by Ares.
• This reply was modified 3 years, 10 months ago by Ares.
• This reply was modified 3 years, 10 months ago by Ares.

My mistake, I wrongly stated my question.
Here is my question.

custom attributes under variable products are not working as a “CUSTOM FEED ATTRIBUTES”.

90% of our products have variations including customs attributes and when we generated the feed we found those custom attributes to be excluded from the feed.

• This reply was modified 5 years, 5 months ago by Ares.
• This reply was modified 5 years, 5 months ago by Ares.