ITRO Team
Forum Replies Created
-
Hi Reppiks,
sorry for our very late reply!
Hope the problem is solved now, if not please write on itroteam.com forum for a faster reply.
Best regardsForum: Plugins
In reply to: [ITRO Popup Plugin] Responsive PopupHi biggatings,
sorry for our very late reply!
Problems on responsive option are often due to images inside the popup (with fixed width/height instead of percentage) or other external content inside of it.
If you still need help please write on itroteam.com forum for a faster reply.
Best regardsForum: Plugins
In reply to: [ITRO Popup Plugin] image dissappearedHi andy3000,
sorry for our very late reply.
If you still need help please email us at [email protected] for a faster reply.
Best regardsForum: Plugins
In reply to: [ITRO Popup Plugin] author role edit popupHi steven, sorry for our very late reply!
Sure, you can use ITRO Support role (automatically created when you install the plugin): it has the same permissions as subscriber but can manage ITRO plugins too.
We’re available for any further information.
Best regardsForum: Plugins
In reply to: [ITRO Popup Plugin] Age verificationHi aldabogskie,
just keep the plugin updated: we’ll insert this feature into next release ??
Best RegardsForum: Plugins
In reply to: [ITRO Popup Plugin] don’t work: URL age block if not – selected pageHi Nico,
we’re sorry for our VERY late reply!
ABOUT SELECTED PAGE: just follow these steps:
1. go to DECIDE WHERE POPUP WILL BE DISPLAYED
2. If highlighted, unselect Blog Homepage (CTRL + click)
3. choose “Only selected page” and select your page from dropdownABOUT AGE VALIDATION: please email us at [email protected], we’ll give you a faster help.
Best regards
Forum: Plugins
In reply to: [ITRO Popup Plugin] Selected pages not workingHi Ambra,
sorry for our late reply! Sure, just follow these steps:
1. go to DECIDE WHERE POPUP WILL BE DISPLAYED
2. If highlighted, unselect Blog Homepage (CTRL + click)
3. choose “Only selected page” and select your page from dropdownHope you’ll keep liking our plugin ??
For any help please email you can use our forum at itroteam.com for a faster reply.
Best regardsHi Sara,
sorry for our late reply! You can still find those options, just make sure you checked the box “SHOW ADVANCED SETTINGS”.
If the problem persists don’t hesitate to contact us at [email protected] (you’ll get a faster response)
Best regardsForum: Plugins
In reply to: [ITRO Popup Plugin] Woocommerce Predictive SearchHello,
it seems that there is a JS event binding the click event on your<body>so you can click anything on your site and the search form disappear.
Maybe you need to contact the WooCommerce Predictive Search support.Best regards
Forum: Plugins
In reply to: [ITRO Popup Plugin] Conflict with Woocommerce Predictive SearchHello,
it seems that there is a JS event binding the click event on your<body>so you can click anything on your site and the search form disappear.
Maybe you need to contact the WooCommerce Predictive Search support.Best regards
Forum: Plugins
In reply to: [ITRO Popup Plugin] Close when click outside the popupHello,
the popup closing clicking outside is enabled by default. Be sure that you have not checked the “Disable Easy Closing” Advanced option.
To check it go to ITRO Popup Admin->Check “ADVANCED OPTIONS”-> remove the check to “Disable Easy Closing”Best regards
Forum: Plugins
In reply to: [ITRO Popup Plugin] WPML CompabilityHello,
our plugin has not a 100% compatibility with WPML.
We advise to use qTranslate-X for the best integration.Regards
Forum: Plugins
In reply to: [ITRO Popup Plugin] Error in “DECIDE WHERE POPUP WILL BE DISPLAYED”Hi Giuseppe,
thank you so much for congrats. Unfortunately, “no page” means you don’t want the popup to be shown on your website. To solve your problem you need to select “only selected pages” option and make a multiple selection (if I understand correctly, select all the pages except the registration page). About PRO version,it currently provides some easy ways to make multiple selection: i.e. shows the popup on the pages / articles of a specific category or taxonomy:you may download the free trial to see if this solution can solve you the problem immediately.
However we will develop this feature as soon as possible. Thank you for the helpful suggestion: we really appreciate that you help us to improve our plugin!
Best regardsForum: Plugins
In reply to: [ITRO Popup Plugin] Age Verification Buttons Not Showing.Hi,
sorry for our late reply. Would you please email us your website address to [email protected]?
Thank you and regardsForum: Plugins
In reply to: [ITRO Popup Plugin] Hide close buttonHello,
check the “show advanced settings” box at the top, then scroll down until CLOSE CROSS option.
We’re available for any further information.
Regards