ivahyael

Hi,

I found this thread from 4 months ago which had the exact same issue: https://www.ads-software.com/support/topic/wp-tools-sub-menus-disappearing/

Can you check and let us know if the solution on the thread worked?

Hi,

Do more details show when enabling debugging on your wp-config.php? If so, what do you see? You can paste this on your config file:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_DISPLAY', true);
define( 'WP_DEBUG_LOG', true );

And then check your site once more, it should indicate which connection is exactly not matching your database and your WordPress configuration.

Hi,

Please share your site. I suspect that you’ve padding or margin set your image.

Hi,

What is your php version? If it’s 8.1 change it to either 8.0 or 7.4

Hi,

Your other pages (i.e. All products, Contact Us, About, My Account, Blog) may also have the hand-picked widget. If so, removing it will fix the issue.

Hi,

This is more of a DNS issue instead of a WordPress one. Perhaps this article can also help: How To Fix ERR_CONNECTION_REFUSED Errors In Windows 10

This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

If you can install plugins, install and activate “Health Check”: https://www.ads-software.com/plugins/health-check/
It will add some additional features under the menu item under Tools > Site Health.
On its troubleshooting tab, you can Enable Troubleshooting Mode. This will disable all plugins, switch to a standard WordPress theme (if available), allow you to turn your plugins on and off and switch between themes, without affecting normal visitors to your site. This allows you to test for various compatibility issues.

There’s a more detailed description about how to use the Health Check plugin and its Troubleshooting Mode at https://make.www.ads-software.com/support/handbook/appendix/troubleshooting-using-the-health-check/

Hi,

Try changing PHP from 8.1 to 8.0 or 7.4, found quite a few same issues using 8.1 PHP.

Hi,

Can you try entering a custom structure like the one below and check if the changes will still be reverted?

/%category%/%postname%/

I also checked your permalinks now and it is using /%month%/%day%/%postname%/ now. Seems you have also fixed the 404 too because the previous URL is redirecting to the correct one.

• This reply was modified 2 years, 1 month ago by ivahyael.

Hi @mediterranealicious, I recommend asking this in plugin support here or finding an alternative plugin that will not affect your homepage.

Happy building!

I recommend asking at https://www.ads-software.com/support/plugin/woocommerce-paypal-payments/ so the plugin’s/theme’s developers and support community can help you with this.

Your issue is very much like this one and I am sure the plugin developers will have an easier time looking into your plugin issue.

Hi,

I advise switching the theme to default first before deciding to re-installing Risen theme completely.

More importantly, you need to investigate this issue and if possible troubleshoot using your contact form plugin.

Hi,

I checked and there seems to be a critical error on your website https://i.imgur.com/OP9X6OI.png

I recommend resolving this first before the full-width feature of your homepage. `This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

If you can install plugins, install and activate “Health Check”: <a href=”https://www.ads-software.com/plugins/health-check/”>https://www.ads-software.com/plugins/health-check/</a&gt;
It will add some additional features under the menu item under Tools > Site Health.
On its troubleshooting tab, you can Enable Troubleshooting Mode. This will disable all plugins, switch to a standard WordPress theme (if available), allow you to turn your plugins on and off and switch between themes, <strong>without affecting normal visitors to your site</strong>. This allows you to test for various compatibility issues.

There’s a more detailed description about how to use the Health Check plugin and its Troubleshooting Mode at <a href=”https://make.www.ads-software.com/support/handbook/appendix/troubleshooting-using-the-health-check/”>https://make.www.ads-software.com/support/handbook/appendix/troubleshooting-using-the-health-check/</a&gt;`

Hi,

Best if this issue be addressed to appropriate channel, such as Google Search Console Community. They are the best choice to look and help you resolve this issue.

Hi,

To show the full name of the author, you need to copy the Avada theme’s author.php file into your Avada child theme’s directory and customize that copy.

You need to look out for fusion-page-title-captions specifically and edit this style as you wish.

You can also use the Avada action hook avada_author_info to echo HTML just above the author section.