Ivan C.

Hi there!
Sorry for any delay!
I’m glad you’re interested in SureCart!

As of right now, you cannot import order history into SureCart.

The team is also developing a migration plugin, and they are considering adding such an option, but I’m not sure if that will be included in the first release. The checkout can be disabled from a certain payment gateway for now, but you can’t disable from specific products at this time.

However, we already have this request in our backlog, so we are considering adding this as an option.

Hello!

It’s important to note that the product shortcodes are only functional within the product template, or when creating a new template for products –?https://d.pr/i/LZUHFs.?

Hello George.

We regret to inform you that ACF is currently not working with SureCart. However, we are exploring the integration of custom fields in the future.

Regarding the Product template, may I inquire if it meets your needs? Have you had an opportunity to test it? If so, could you please specify any limitations you’ve encountered?

Best,

Hello George.

The [sc_product_list] shortcode can be used to display a grid of products, with additional parameters to control the grid’s appearance.

For the right column, individual product details can be displayed using shortcodes such as [sc_product_title], [sc_product_description], [sc_product_price], [sc_product_price_choices], [sc_product_cart_button], and others to show the title, description, price, and purchase buttons.

You can arrange these shortcodes in a manner that suits your desired layout.

We kindly request that you contact us through our website for enhanced support.

Thank you for choosing SureCart, and we look forward to assisting you via our support site.

Hello @gasparian !

Thank you for your feedback! We’re thrilled to hear that you’ve found SureCart easy to use and that our support has been helpful. Our team puts a lot of thought into every detail to ensure the best user experience. If you ever have more questions or need assistance in the future, don’t hesitate to reach out. Happy selling! ????

Best,

Hello @luminaspirit !
Thank you for your kind words! It’s always wonderful to hear that our team’s efforts are making a positive impact. Adam and the rest of the SureCart team are passionate about delivering the best to our users. Stay tuned for the upcoming updates, we think you’ll love them! Thanks for being with us on this journey. ??

Hello @rajaito !

Thank you so much for your thoughtful review! We’re thrilled to hear that SureCart has met your eCommerce needs and that you’ve found value in its features and integration with SureTriggers. We’re always striving to enhance the online shopping experience for users like you. Your feedback and 5-star rating mean the world to us. Thanks for being a part of our community! ??

We’re thrilled that SureCart is making your e-commerce experience easier and more enjoyable. Your feedback is invaluable to us, and we’re dedicated to continually improving our software. Thank you for being a part of our active community and for choosing SureCart!

We’re thrilled to hear that you’re loving SureCart! ?? Thank you for your kind words about our plugin and customer service. We’re here to make your e-commerce experience as smooth as possible, and it’s wonderful to know we’ve met your expectations. If you have more questions or need assistance, please don’t hesitate to reach out. Your recommendation means a lot to us! ????

HelloThank you for your review of the SureCart plugin! We’re delighted to hear that our support team has been responsive and helpful in assisting you with your questions and decisions. If you ever need further assistance or have more questions in the future, please don’t hesitate to reach out. We’re here to help!

Hello George.

Thank you for reaching out with your feedback on our SureCart blocks. We sincerely apologize for any inconvenience you might have experienced.

We’re actively working on enhancing our platform, and this includes adding more flexibility and options for buttons, descriptions, and other elements you mentioned. Your insights are invaluable as they guide our development efforts.

In the interim, I’d suggest creating a custom shop page using shortcodes. You can find a comprehensive guide here: https://surecart.com/docs/all-shortcodes/.

Should you need further assistance or have any additional queries, please don’t hesitate to reach out via our support website. Our team is dedicated to ensuring you have the best experience possible.

Hello George!

You have the flexibility to customize the product template. For detailed instructions, please refer to our documentation: https://surecart.com/docs/customize-product-template/.

However, I’d like to clarify which templates you aim to hook. Could you please provide more details on that?

Should you encounter any issues or have further questions about the process, please don’t hesitate to contact our support team from the SureCart website. We’re here to help!

Hey George!

Indeed, yes, for now, it is impossible to do this for live customers.

This decision was intentional and consistent with the protocols established by platforms such as Stripe and PayPal, which maintain transaction records. As a result, we’ve temporarily turned off the option to delete customers. However, we are working on a solution to address this.

Nevertheless, we recognize the need for this feature and have begun discussions to incorporate it shortly.

• This reply was modified 1 year, 5 months ago by Ivan C..

Hello George,

Thank you for reaching out. Unfortunately, it is not possible to hide the PayPal button specifically for free products. However, if you integrate both Stripe & PayPal as your payment gateways, Stripe will take precedence. This means that instead of seeing the PayPal Checkout button, you’ll be presented with the default Purchase button.

I hope this helps! If you have any further questions or require assistance, please don’t hesitate to ask.

Best regards,

Hello George,

Sorry for any delay.
Thank you for reaching out to us. If you’ve conducted test orders/payments, you can delete all the associated test customers and orders by referring to our guide: Clear Test Data.

As of now, in the SureCart system, it’s not possible to delete a real customer’s record if they’ve made a purchase. However, the team is already working on addressing this, so this will be possible soon.

Should you have any further questions or need assistance, please don’t hesitate to contact us. We’re here to help!

Best regards,