ivanitm

The issue here is that if you’re logged out of your account and can’t log back in for any reason, you lose access to support. There’s no direct email for assistance, and all support is handled through bots that clearly state they can’t help unless you’re logged in – which is a problem if logging in is the issue you’re facing.

Yes, I attempted that, but since I wasn’t logged in, the AI bot informed me that you couldn’t provide assistance.

The issue is that once you’re logged out and unable to sign back in, there’s no way to access support.

Fortunately, I was able to log in through an alternative method and have since disabled auto-renew. We’ll be looking for alternative paid software that offers proper support.