cusrev
Forum Replies Created
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Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Missing translation string in the POT fileThanks for trying our plugin!
It is very easy to get confused when manipulating .PO / .POT files. Therefore, we recommend using the official WordPress translation system with a web interface instead. Please use this link for adding translations to your language for our plugin: https://translate.www.ads-software.com/projects/wp-plugins/customer-reviews-woocommerce/. After adding the translations, please reach out to the Translation Editor for your locale to get them reviewed and approved.
Thanks for getting in touch!
It looks like you posted on a wrong support forum because your question is related to the WooCommerce plugin but this is a support forum of a different plugin. Please use this forum instead: https://www.ads-software.com/support/plugin/woocommerce/
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] image upload problemThanks for trying our plugin!
Can you please share URL of the page with this problem?
Thanks for getting in touch!
It looks like this should be a question for the WooCommerce support forum since the hooks you mentioned come from WooCommerce and not from our plugin.
If I didn’t understand you correctly, please let me know.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Site migrationThanks for using our plugin!
All the reviews and ratings are saved in your WordPress database using the standard WooCommerce reviews format. Please make sure that you migrate the database correctly.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Problem with the importThanks for trying our plugin!
1. Please share a screenshot of the error with import. It doesn’t require a Pro license to work.
2. Unfortunately, our plugin doesn’t have a feature like this.
Sorry, I believe that you posted your question on a wrong forum.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Reviews pages not workingThanks for trying our plugin!
Can you please create a new blank page on your website, paste the shortcode there, and check if pagination will work this way?
Thanks for the interest in our plugin! No, it is not possible to change the link.
Thanks for providing additional information.
If “Google” page loads now, can you please disable “Generate XML Product Feed” and “Generate XML Product Review Feed for Google Shopping” checkboxes there?
Thanks for sharing the screenshot. Can you please select ‘All languages’ on WPML switcher?
Please follow these steps and check if it resolves the problem.
1. Install the plugin ‘Health Check & Troubleshooting’ by The www.ads-software.com community.
2. Go to Tools > Site Health and click on ‘Troubleshooting’ tab. There, you should click on ‘Enable Troubleshooting Mode’ button. Please note that the troubleshooting mode only affects you and NOT your live site.
3. Once in troubleshooting mode, on the right select Available Plugins and then find both WooCommerce and Customer Reviews for WooCommerce plugins there. Enable only these 2 plugins.
4. Try to reproduce the problem with the blank page.Please enable debugging in WordPress (see https://www.ads-software.com/support/article/debugging-in-wordpress/) and reproduce the blank page. After that, please share information about errors in the debug log.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Translating review pluginThanks for trying our plugin!
We use the official WordPress translation system: https://translate.www.ads-software.com/projects/wp-plugins/customer-reviews-woocommerce/
Please add the missing translations there.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Trust badge : image link is missingThanks for trying our plugin!
Can you please share URL of the page with this problem?