J819
Forum Replies Created
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Hi Jordy,
Let me check the PHP error logs.
Regarding upload through Media Library, I had already tested it and it worked. I was able to upload an image as big as 7 MB.
I had already increased my php.ini to 256MB.
I tested it using WordPress image uploader and I was able to upload an image of at least 7MB in size.
Using the full-size retina image uploader, I wasn’t even able to upload a 3MB file.
The loader kept spinning for 15-20 minutes then I stopped it.
However, I did successfully upload a full-size retina for the logo at only 7KB in size.That’s what confusing about it. The file size of the image I was trying to upload through the full-size retina is not big.
Does this error log when attempting to upload seem to refer to retina? ( … page=wp-retina-2x … )
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[Wed Sep 30 23:37:09 2015] [error] [client 99.153.245.200] File does not exist: /home/…./public_html/…. .com/501.shtml, referer: https://… .com/… /wp-admin/upload.php?page=wp-retina-2x&s&view=all
—What else should I try? Should I ask my hosting? What should I ask them?
Incompatibility with the WordPress theme? Any other idea?Thanks!
Hello!
I just did a clean re-install of the theme. The only plugins that are activated now are from the themes (Brand Exponent’s plugins) and Woo Commerce plugins.
This is the error log from the server: (I dotted some of the information for privacy)
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[Wed Sep 30 23:37:09 2015] [error] [client 99.153.245.200] File does not exist: /home/…./public_html/…. .com/501.shtml, referer: https://… .com/… /wp-admin/upload.php?page=wp-retina-2x&s&view=all
—The error log happened about when I tried to upload a full-size retina image and it kept loading from about 20 minutes and then I killed it.
Hello!
Full size retina upload had worked for me in the past. Suddenly, it doesn’t.
Honestly, I am not sure what to look for regarding AJAX. Is it possible to be more specific as to what section/tab I should look at? I tried uploading the image to the square area and keeping an eye to the Dev. Tools.
As far as I can gather:
——————————–
XHR Loaded (admin-ajax.php – 200 OK – 26.536738000002515s – 698B)
(Sometimes true)
…. 9803ce5dae&action=heartbeat&screen_id=media_page_wp-retina-2x&has_focus=true
(Sometimes false)
…. 9803ce5dae&action=heartbeat&screen_id=media_page_wp-retina-2x&has_focus=falseTime over 1000ms
Object {startedDateTime: “2015-09-21T17:22:11.630Z”, time: 26536.738000002515, request: Object, response: Object, cache: Object…}
——————————–
admin-ajax.php
Response:
{“wp-auth-check”:true,”server_time”:1442856601}
——————————–
Refreshing the Retina plugin page (under Media), I got this:
(This seems to refer to an error on wp-admin upload.php?)“GET https://static.shareasale.com/image/41388/Feature-Fast-468×60.jpeg net::ERR_BLOCKED_BY_CLIENT”
“content.js:4 Iframe attached successfully”
Hi,
I have a similar problem,
I couldn’t upload full size retina. Every time I tried that nothing had changed. The box for retina image is still empty and no new image was created.I use the latest WP as of this date. Is it compatibility issue with WP version?
I have a similar problem.
Couldn’t upload full size retina.
Maybe WordPress version compatibility issue?