Jack K

Hi there!

All MailPoet forms you create have a unique shortcode, you can use this within Visual Composer such as:

[mailpoet_form id="2"]

Thanks!

Hi there Jesper,

If the user is already on the list, you could try manually re-sending the confirmation email, though I don’t believe that’ll work.

What you made to do is remove the user from the list and then ask them to re-subscribe using the form. This is of course if they know they are subscribed.

Alternatively you could create a small form with one of the many form plugins and send out an email to effected users with a “click here” to confirm your subscription type email and just log the response. ??

You can find out more about MailPoet and GDPR here: https://beta.docs.mailpoet.com/article/246-gdpr-and-mailpoet

Thanks!

Hi there @gostan,

You can use jQuery to set the box as checked by default, using .prop.

Personally I wouldn’t recommend forcing the value though, as this could prove detremental to your user experience.

You can find the documentation for .prop here: https://api.jquery.com/prop/

Thanks!

Hi there @wenkunst,

Sounds like when you migrated from the development domain to the live domain that something didn’t update correctly.

Don’t worry though! I’d recommend running this find and replace script: https://interconnectit.com/products/search-and-replace-for-wordpress-databases/

Search for the development domain and replace with the live domain, then everything should work correctly. ??

Thanks!

Hi there @fmortara,

Please see the latest API documentation here: https://beta.docs.mailpoet.com/article/195-add-subscribers-through-your-own-form-or-plugin

Thanks!

Hi there!

If the Newsletters aren’t sending there can be a few common causes, take a look at this: https://beta.docs.mailpoet.com/article/231-sending-does-not-work

In your case, the cron URL returns your homepage, so it’s cached. Can you try disabling caching just to see if it then works correctly which will help in debugging.

Thanks!

Hi there @ximun144,

How have you registered your custom post types? Have you used custom code, or used one of the many plugins that allow you to create custom post types?

MailPoet 3 does include compatibility for custom post types. Make sure your post type hasn’t set exclude_from_search to true. If it has MailPoet won’t register the post type and thus it won’t be available.

Thanks!

Hi Tim,

You may find this post interesting: https://stackoverflow.com/a/18478684

Basically the 404 on the .map files isn’t a problem. End users and Google never see this 404 nor do any other bots. The 404 only shows when using development tools.

Thanks!

Hi there Pat,

Thanks for your question! Can you confirm if you are using MailPoet version 2 or vrsion 3?

As wp_wysija_user_list is not a table used by MailPoet version 3.

Thanks!

Hi there @aberry,

Sorry to hear of the issues you’re having! As it’s a 500 (internal server error). There’s most likely going to be more information in your hosts error log.

Could you contact your host and ask them for the most recent entries in the error log and post the error back here (removing any important information such as full paths etc).

We should then be able to debug what’s happening.

Thanks!

Hi there Alison! (@eraserheader),

Could you confirm if this is still happening for you in the latest MailPoet release?

Thanks!

Hi there @minoumax,

Check out this guide here: https://beta.docs.mailpoet.com/article/231-sending-does-not-work

Also can you paste the contents of “MailPoet > Help > System Info” here please and we’ll take a look. ??

Thanks!

Hi there @patbell101,

Is this still happening with the latest MailPoet release? One possible cause could be a memory limit issue.

Can you copy and paste the content of the “MailPoet > Help > System Info” please in a new reply.

Thanks!

Hi there Andy,

The formatting on the above is a bit messed up, when posting code on the forums don’t forgot to use backticks like this is a code block so your code stays formatted.

Check out the official MailPoet documentation on putting together everything in the API to add a user to a custom list: https://beta.docs.mailpoet.com/article/195-add-subscribers-through-your-own-form-or-plugin#subscribeToList

Thanks!

Hi there @karencheah,

Post, Pages, Media, Projects are all custom post types. Projects is not a standard WordPress post type either like Post/Pages/Media are.

This means something in your event plugin is preventing MailPoet from listing the “event” post type, this could be down to the way the plugin registers the post type in the list, despite it working in MailPoet V2. You may want to check with the event plugin author about this.

Thanks!