jackhfg

Hi Nedbu,

The CSS code you have provided has worked, and has stopped this issue from happening.

Thanks for your help!

Jack

Hi Nithin,

Sorry, there were two issues in this thread being dealth with. The second one regarding some visibility issues has been resolved.

The first issue was that there is some ‘mess’ showing on the data fields in one of my embeds. This is the linked page – https://www.healthfirstgroup.com.au/services/ndis/

Can this issue please still be looked into, as there has not been a resolution yet.

Thanks a lot,
Jack

Hi Adam,

Thanks for your response. Here is one embed that is having the issue with the data showing in the fields:
https://www.healthfirstgroup.com.au/services/ndis/

Okay cool, I have changed the visibility settings to these rules, and it seems to be working. Thanks alot for your help there ??

Hi Nithin,

Thanks for that. I have changed it to FirstName and LastName, and will monitor it this week and make sure that the names are being carried across.

I will let you know if the issue persists.

And yes, I will open a new ticket for the other issues.

Thanks for your help

I have 2 pop-ups and 1 embed set up on my site, all of which are having issues with visibility settings, intergrations, and font styles.

Why are they all experiencing issues?

1 of my pop-ups is showing on every single page, even when I set the visibility settings to not show it on 5 certain pages.

They all are showing the wrong font. The correct font-family is Roboto. I have been advised by yourself to insert CSS code into WordPress, which has not fixed the issue.

Also, my embed is not hiding the letters when I type into a field option. They just go over the top of the suggested field and makes it look very confusing/messy.

All images attached in the drive – https://drive.google.com/drive/folders/1qK3fq4OEVwBfU24_B7olMN18pJfEKCaF?usp=sharing

Hi Patrick,

I tried to add the CSS code as per above, and also into my theme style settings, which did not work.

Do you have any other suggestions?

Hi,

I have put the export file in the following drive – https://drive.google.com/drive/folders/1_FcwOU97LBI5IxTygLWf8Qom82iUDU8D?usp=sharing

Thank-you

Hi Patrick,

It is the text in the main content that is not showing as Roboto:

https://drive.google.com/file/d/1HnnyY7orRDPTAdfz5qeQV4BcwjSAKswY/view?usp=sharing

Thanks,

Hi Nithin,

I deactivated the plugin and it did fix most of the embeds and pop-ups, thanks for that.

There is just one embed, the does not seem to have changed over to the font – https://www.healthfirstgroup.com.au/services/ndis/

How would I clear the cache and modification?

Thanks

Hi Patrick,

I have put the links in a google doc on the drive – https://docs.google.com/document/d/1hqmBjXCACR3Y7Znisqz5_kOJW2Q7jAEpJO1uBRlcTG8/edit?usp=sharing

Thanks,

Thank-you Nithin,

I can now see it is working, however I am having a new issue with this pop-up.

I have selected my Typography font family in appearance, however it is not changing to this when I preview or publish the pop-up. The font family selected is ‘Roboto’ however this is not what is appearing on the pop-up. This has now happened on all of my other pop-ups and embeds too. Please see screenshots – https://drive.google.com/drive/folders/19OCof-5fQ06L7YVe2L8pK6fxFEfgfZEa?usp=sharing

Can you please advise why this is now happening

Hi there,

So I removed all visibility settings so that it would display on every page, and it still did not work.

Here are the exported settings:

https://drive.google.com/file/d/11KZBpLiwtWDkIZAYEYOGs21sukBfN-67/view?usp=sharing

Looking forward to your response.