sierrasixmedia

hello @plantprogrammer

Did you get a chance to look at this?

I’ve been having this issue for almost a month now and really just need it to be fixed. It makes my website look poor when a simple contact form won’t load in properly.

hello @plantprogrammer

I have linked a screenshot of one of the pages above, however here is a link to two of the pages on our site where the form style is incorrect:

https://www.sierrasixmedia.co.uk/contact-us/
https://www.sierrasixmedia.co.uk/seo-agency-essex/

In case you wanted to compare the coding, here are some pages that it works fine on

https://www.sierrasixmedia.co.uk/
https://www.sierrasixmedia.co.uk/community/

Hello @takayukister

Do you have any other ideas on how to fix this?

Its working on some pages on the website but not on others, (refer back to the photos I linked before) I’m really not understanding what is causing these issues, but need a fix asap.

Hello @takayukister

As you can see from the images provided and the code in my original message, I have already used the styling code on the form. The issue is that it is only styled on ONE page.

[Moderator note: Please, No bumping].

• This reply was modified 2 years, 10 months ago by Steven Stern (sterndata).

sorry asked the wrong plugin for this one.

I have resolved this myself by following another thread

I solved this issue by going to Mailchimp:
all contacts > settings > Audience fields and *|MERGE|* tags > turn off required – name

• This reply was modified 2 years, 11 months ago by sierrasixmedia.

@hchouhan

Did you manage to find a solution for this problem?

So it turns out I did archive the first test with the ‘general’ tag
However, all of the emails I tested after are still not on the contact list.

The 2 below the one tagged ‘general’ on the image were ones i tested before adding the code to the functions.php folder.
The first test worked with the tag ‘general’ but every form I’ve tried since then has not added a contact to mailchimp

See https://imgur.com/a/mAgKYjA

• This reply was modified 2 years, 11 months ago by sierrasixmedia.
• This reply was modified 2 years, 11 months ago by sierrasixmedia.
• This reply was modified 2 years, 11 months ago by sierrasixmedia.
• This reply was modified 2 years, 11 months ago by sierrasixmedia.

Here’s what was listed:

[2021-12-15 16:10:00] ERROR: Contact Form 7 > Mailchimp API Error: Bad Request. Invalid Resource. Your merge fields were invalid.
- FNAME : Please enter a value
Request:
POST https://us19.api.mailchimp.com/3.0/lists/660e9f420a/members
{"status":"subscribed","email_address":"bake*******@ho*****.co.uk","interests":{},"merge_fields":{},"email_type":"html","ip_signup":"92.20.22.192","tags":[]}
Response:
400 Bad Request
{"type":"https://mailchimp.com/developer/marketing/docs/errors/","title":"Invalid Resource","status":400,"detail":"Your merge fields were invalid.","instance":"61083e05-d64e-2318-ee6b-3aec608fd1fb","errors":[{"field":"FNAME","message":"Please enter a value"}]}
[2021-12-15 16:41:14] ERROR: Contact Form 7 > Mailchimp API Error: Bad Request. Invalid Resource. Your merge fields were invalid.
- FNAME : Please enter a value
Request:
POST https://us19.api.mailchimp.com/3.0/lists/660e9f420a/members
{"status":"subscribed","email_address":"alic**************@ho*****.com","interests":{},"merge_fields":{},"email_type":"html","ip_signup":"92.20.22.192","tags":["Newsletter"]}
Response:
400 Bad Request
{"type":"https://mailchimp.com/developer/marketing/docs/errors/","title":"Invalid Resource","status":400,"detail":"Your merge fields were invalid.","instance":"1aa9570c-0f34-d278-33ab-26d9f902dfc2","errors":[{"field":"FNAME","message":"Please enter a value"}]}
[2021-12-15 16:46:20] ERROR: Contact Form 7 > Mailchimp API Error: Bad Request. Invalid Resource. Your merge fields were invalid.
- FNAME : Please enter a value
Request:
POST https://us19.api.mailchimp.com/3.0/lists/660e9f420a/members
{"status":"subscribed","email_address":"kian*******@gm***.com","interests":{},"merge_fields":{},"email_type":"html","ip_signup":"92.20.22.192","tags":["Newsletter"]}
Response:
400 Bad Request
{"type":"https://mailchimp.com/developer/marketing/docs/errors/","title":"Invalid Resource","status":400,"detail":"Your merge fields were invalid.","instance":"4bf2e641-4ec5-585b-c74e-0d21cbf2efd0","errors":[{"field":"FNAME","message":"Please enter a value"}]}
[2021-12-15 17:11:52] ERROR: Contact Form 7 > Mailchimp API Error: Bad Request. Invalid Resource. Your merge fields were invalid.
- FNAME : Please enter a value
Request:
POST https://us19.api.mailchimp.com/3.0/lists/660e9f420a/members
{"status":"subscribed","email_address":"alic**************@ho*****.com","interests":{},"merge_fields":{},"email_type":"html","ip_signup":"92.20.22.192","tags":["Newsletter"]}
Response:
400 Bad Request
{"type":"https://mailchimp.com/developer/marketing/docs/errors/","title":"Invalid Resource","status":400,"detail":"Your merge fields were invalid.","instance":"43f9aca8-1c14-656a-c718-294c9e07b2d0","errors":[{"field":"FNAME","message":"Please enter a value"}]}

oh sorry, i don’t know how gravity forms ended up there.

I’m using contact form 7

(I previously had gravity forms and am in the process of switching out the forms on my site)