jaimesews

So it looks like it was due to outdated API keys. My previous keys had the prefix pk_ and sk_ but below the input on woocommerce, it states that it will only save keys that have the prefix pk_live_ and sk_live_. So I rolled my old key and got a new one with the proper prefix. It finally saved and we’re back in business. Thanks!

Same experience on my laptop

Yes, the problem is where your image is pointing.

1. I just have one internet connection, I can try on my laptop.
2. All plugins are disabled right now except woocommerce and stripe, but I reactivated WP Super Cache, deleted the cache and deactivated it again.
3. Screenshot contained secret key and has been removed by moderator

• This reply was modified 2 years, 11 months ago by Yui. Reason: screenshot removed

### WordPress Environment ###

WordPress address (URL): https://untci.org
Site address (URL): https://untci.org
WC Version: 6.4.1
REST API Version: ? 6.4.1
WC Blocks Version: ? 7.2.2
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.3.2
Log Directory Writable: ?
WP Version: 5.9.3
WP Multisite: ?
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.33
PHP Post Max Size: 16 MB
PHP Time Limit: 90
PHP Max Input Vars: 1000
cURL Version: 7.29.0
NSS/3.53.1

SUHOSIN Installed: –
MySQL Version: 5.5.68-MariaDB
Max Upload Size: 1 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.4.1
WC Database Prefix: DgxTh5J33k_
Total Database Size: 68.41MB
Database Data Size: 44.25MB
Database Index Size: 24.16MB
DgxTh5J33k_woocommerce_sessions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
DgxTh5J33k_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
DgxTh5J33k_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
DgxTh5J33k_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
DgxTh5J33k_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
DgxTh5J33k_woocommerce_order_itemmeta: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
DgxTh5J33k_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
DgxTh5J33k_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
DgxTh5J33k_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
DgxTh5J33k_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
DgxTh5J33k_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
DgxTh5J33k_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
DgxTh5J33k_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
DgxTh5J33k_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
DgxTh5J33k_2_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
DgxTh5J33k_2_comments: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
DgxTh5J33k_2_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
DgxTh5J33k_2_options: Data: 0.03MB + Index: 0.02MB + Engine InnoDB
DgxTh5J33k_2_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
DgxTh5J33k_2_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
DgxTh5J33k_2_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
DgxTh5J33k_2_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
DgxTh5J33k_2_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
DgxTh5J33k_2_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
DgxTh5J33k_actionscheduler_actions: Data: 0.09MB + Index: 0.13MB + Engine InnoDB
DgxTh5J33k_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
DgxTh5J33k_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
DgxTh5J33k_actionscheduler_logs: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
DgxTh5J33k_blogmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
DgxTh5J33k_blogs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
DgxTh5J33k_blog_versions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
DgxTh5J33k_commentmeta: Data: 1.02MB + Index: 0.03MB + Engine InnoDB
DgxTh5J33k_comments: Data: 1.08MB + Index: 0.09MB + Engine InnoDB
DgxTh5J33k_db7_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
DgxTh5J33k_duplicator_pro_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
DgxTh5J33k_duplicator_pro_packages: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
DgxTh5J33k_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
DgxTh5J33k_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
DgxTh5J33k_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
DgxTh5J33k_options: Data: 5.02MB + Index: 1.05MB + Engine InnoDB
DgxTh5J33k_postmeta: Data: 23.52MB + Index: 1.98MB + Engine InnoDB
DgxTh5J33k_posts: Data: 10.05MB + Index: 18.22MB + Engine MyISAM
DgxTh5J33k_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
DgxTh5J33k_registration_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
DgxTh5J33k_signups: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
DgxTh5J33k_site: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
DgxTh5J33k_sitemeta: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
DgxTh5J33k_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
DgxTh5J33k_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
DgxTh5J33k_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
DgxTh5J33k_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
DgxTh5J33k_usermeta: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
DgxTh5J33k_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
DgxTh5J33k_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
DgxTh5J33k_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
DgxTh5J33k_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
DgxTh5J33k_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
DgxTh5J33k_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
DgxTh5J33k_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
DgxTh5J33k_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
DgxTh5J33k_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
DgxTh5J33k_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
DgxTh5J33k_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
DgxTh5J33k_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
DgxTh5J33k_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
DgxTh5J33k_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
DgxTh5J33k_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
DgxTh5J33k_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
DgxTh5J33k_wpvivid_scan_result: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
DgxTh5J33k_wpvivid_unused_uploads_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
DgxTh5J33k_yith_ywsbs_activities_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
DgxTh5J33k_yoast_indexable: Data: 1.52MB + Index: 0.80MB + Engine InnoDB
DgxTh5J33k_yoast_indexable_hierarchy: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
DgxTh5J33k_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
DgxTh5J33k_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
DgxTh5J33k_yoast_seo_links: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
DgxTh5J33k_yoast_seo_meta: Data: 0.09MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

achievement-type: 1
asp_sub_plan: 7
asp_sub_subs: 38
asp-products: 17
attachment: 941
badgeos-log-entry: 616
bib: 1
bp_doc: 2
btp_flexslider: 2
dedo_download: 6
dedo_log: 206
dpw_email: 13
et_pb_layout: 13
event: 2
forum: 36
fvcn-post: 2
ideas: 2
incsub_event: 114
jetpack_migration: 2
job_listing: 5
jp_img_sitemap: 2
jp_img_sitemap_index: 1
jp_sitemap_master: 1
jp_vid_sitemap: 1
kleo-testimonials: 1
mp_order: 50
nav_menu_item: 75
newsletter: 49
nf_sub: 42
oembed_cache: 16
optionsframework: 2
page: 978
post: 181
product: 11
quote: 1
reply: 225
revision: 1651
rtmedia_album: 1
sfwd-assignment: 1
shop_coupon: 1
shop_order: 257
slide_in: 2
stripe_order: 1360
subscriber: 248
tips: 1
topic: 92
woo_faq: 4
wp_global_styles: 1
wp-stripe-trx: 6
wpcf7_contact_form: 4
wysijap: 1
ywsbs_subscription: 22

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (2) ###

WooCommerce: by Automattic – 6.4.1
WooCommerce Stripe Gateway: by WooCommerce – 6.3.0

### Inactive Plugins (19) ###

Accept Stripe Payments: by Tips and Tricks HQ
wptipsntricks – 2.0.58

Akismet Anti-Spam: by Automattic – 4.2.2
Contact Form 7: by Takayuki Miyoshi – 5.5.6
Contact Form CFDB7: by Arshid – 1.2.6.4
External Media: by Minnur Yunusov – 1.0.34
Gutenberg: by Gutenberg Team – 13.0.0
LearnDash LMS: by LearnDash – 3.1.6
Limit Login Attempts Reloaded: by Limit Login Attempts Reloaded – 2.24.1
Potent Donations for WooCommerce: by Aspen Grove Studios – 1.1.7
Stripe Payments Subscriptions Addon: by Tips and Tricks HQ
alexanderfoxc – 2.0.12

WooCommerce Admin: by WooCommerce – 3.3.2
WooCommerce Blocks: by Automattic – 7.4.2
WooCommerce Menu Cart: by WP Overnight – 2.11.0
WooCommerce Payments: by Automattic – 4.0.1
WooCommerce Shortcodes: by WooThemes
Claudio Sanches – 1.0.0

WP STAGING PRO: by WP-STAGING – 4.1.8
WP Super Cache: by Automattic – 1.7.7
YITH WooCommerce Name Your Price: by YITH – 1.3.0
Yoast SEO: by Team Yoast – 18.6

### Dropin Plugins (1) ###

maintenance.php: maintenance.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: ? Page not set
Cart: #7119 - /cart/
Checkout: #7134 - /checkout/
My account: #31111 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Education Hub Pro
Version: 2.1
Author URL: https://wenthemes.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 92
Oldest: 2022-03-23 17:05:23 -0500
Newest: 2022-04-22 17:30:48 -0500

Failed: 1
Oldest: 2022-03-10 03:32:15 -0600
Newest: 2022-03-10 03:32:15 -0600

### Status report information ###

Generated at: 2022-04-22 18:37:35 -05:00

2022-04-22T18:02:35+00:00 CRITICAL Uncaught Error: Call to a member function expand_user() on bool in /var/www/vhosts/untci.org/httpdocs/wp-content/plugins/woocommerce-payments/vendor/automattic/jetpack-sync/src/replicastore/class-table-checksum-usermeta.php:163
Stack trace:
#0 /var/www/vhosts/untci.org/httpdocs/wp-content/plugins/woocommerce-payments/vendor/automattic/jetpack-sync/src/replicastore/class-table-checksum-usermeta.php(73): Automattic\Jetpack\Sync\Replicastore\Table_Checksum_Usermeta->expand_and_sanitize_user_meta(Object(WP_User))
#1 /var/www/vhosts/untci.org/httpdocs/wp-content/plugins/woocommerce-payments/vendor/automattic/jetpack-sync/src/class-replicastore.php(1354): Automattic\Jetpack\Sync\Replicastore\Table_Checksum_Usermeta->calculate_checksum(‘1’, ‘5’, NULL, false)
#2 /var/www/vhosts/untci.org/httpdocs/wp-content/plugins/woocommerce-payments/vendor/automattic/jetpack-sync/src/class-rest-endpoints.php(432): Automattic\Jetpack\Sync\Replicastore->checksum_histogram(‘usermeta’, 1, NULL, NULL, Array, false, ”, false, false, fa in /var/www/vhosts/untci.org/httpdocs/wp-content/plugins/woocommerce-payments/vendor/automattic/jetpack-sync/src/replicastore/class-table-checksum-usermeta.php on line 163

I tried on both edge and chrome. It also keeps telling me only live keys should be entered, but they are live keys.

I disabled the captcha, which I’d rather not do, and the widget says it sends now from mobile and iPad but the emails weren’t received.

Thank you so much, that fixed it!

Nope – happened in firefox and IE too…

Got around it by adding file from server in the media tab. I have been adding audio each week to the site I manage, sending it ftp, then bringing it to the media library while in the post to which I’m adding the audio. This time I had to go to the media tab first, bring it in, then insert it into the post. Wonder why I can’t bring it in from the post it will be attached to anymore…?

I deactivated, deleted, reinstalled and reactivated and I’m having the same problem. A tiny window pops up when I click a document to bring in from server saying file not found. Could it be a google chrome thing?

Thanks – I deactivated my plugins and the extra url went away. A couple of posts I found blame back-up plugins?
– https://www.ads-software.com/support/topic/doing_wp_cron?replies=11
– https://wordpress.stackexchange.com/questions/12777/what-is-this-doing-wp-cron
Reactivated them all one by one, even my back up plugin and the wp_cron is still gone. Was it enough to reset them or is there a deeper problem?

Thanks so much!