Md Jakir Hossen

Hi @iovamihai,

It’s fixed now. Thank you for your cooperation.

Nice and simple plugin—best wishes!

Hi @aracelil

I wanted to bring to your attention that we submitted our first ticket on 27/04/2024, and unfortunately, we haven’t received a response yet. Would you kindly assist us in checking what might be causing the delay? Here’s the link to our ticket for your reference: https://elementor.kustomer.help/en_us/conversations/662d2e2fd54a512609267da6.

Screenshot here: https://prnt.sc/KgUJsRsc8v-C

Your prompt attention to this matter would be greatly appreciated.

Thank you for your assistance.

• This reply was modified 10 months, 2 weeks ago by Md Jakir Hossen.

Hi @aracelil

Although I created a support ticket as a pro user, I did not receive a response at that time. Let me check again.

Thank you.

Okay, Thank you.

Hi @temorali,

Thank you for your query and patience. We have supported making an affiliate program. To make the affiliate link feel free to explore this documentation to get guidelines step by step. Hopefully, the issue will be resolved as well.

If you have further queries/questions regarding it so don’t hesitate to reach out to us as commercial features.

Thank you for being with us.

• This reply was modified 1 year, 1 month ago by Md Jakir Hossen.

Hi @temorali,

Thank you for your query.

Our standard procedure entails that once a course is created, only the assigned instructors have the capability to edit the course. This ensures secure and controlled access to course content and modifications.

If you have another thoughts, feel free to share in detail. so that we can try to bring the feature in the future.

Thank you.

Hi @jutee,

You’re very welcome! We sincerely appreciate your support, and your kind words serve as a wonderful source of motivation for us to keep getting better.

Thank you so much for coming.

Hi @lukedouglas

Thank you for your patience. Here are the answers to the mentioned questions:

1. We have implemented a course progress percentage bar on the learn page, similar to the example: https://prnt.sc/9OkIWA6MJpOM.
2. For paid courses, other students will not have access to watch the course without logging in.
3. Yes, we offer an analysis dashboard providing a quick overview of all statuses, similar to: https://prnt.sc/PBhA8BHkWxPO.
4. We have incorporated the “Expire Enrollment” feature, ensuring that students cannot access the course after it expires, as demonstrated here: https://prnt.sc/y4DViNEJITlW.

Thank you so much for your interest in knowing the important things as well. If you have any further inquiries or suggestions, please feel free to share them with us.

• This reply was modified 1 year, 2 months ago by Md Jakir Hossen.

Thank you for your patience.

We are actively investigating your issue and anticipate providing you with a solution or response as soon as possible.

Appreciate your understanding.

Hi @immasud,

We apologize for any inconvenience you’re experiencing. Upon rechecking, the plugin is functioning well on our end. To better understand the issue on your side, could you confirm if the plugin is up-to-date or if there might be a conflicting issue?

For further assistance, we kindly request details about your site’s updated information. Your cooperation is greatly appreciated.

Thank you.

Hi @speakeasysiena

You’re extremely welcome! We are really grateful for your support, and your encouraging remarks are a great source of inspiration for us to keep improving.

Many thanks for joining us.

Hi @silveriodb

We sincerely appreciate your support and thank you very much for your kind thoughts. It gives us a great sense of motivation to advance.

Thanks a lot.

Hi @heron69,

You’re very welcome! Your support means a lot to us, and your kind words serve as strong motivation for our continued growth.

Thanks a ton for being with us.

Hi @hirosuke0520,

In addressing your issue, I understand that without debugging directly on your site, providing a precise solution is challenging.

To ensure we offer the most accurate assistance, I kindly request you to connect with us through our commercial website. This will allow us to conduct a thorough investigation and provide you with a tailored solution.

Thank you

Hi @hirosuke0520,

We apologize for any inconvenience you’re facing, as the reported issue is unexpected, given that it’s functioning correctly on our end.

To address this, kindly update the plugin. Additionally, for debugging purposes, could you temporarily deactivate both the cache and security plugins?

If the issue persists, we may need to delve into your site for further analysis and solutions. We appreciate your understanding and cooperation in resolving this matter.